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Reviews

Average Ratings

3.8
66 lifetime reviews. Includes reviews of Ghent Motors from DealerRater.com
  • My Malibu

    I love my Chevy Malibu.The guys at Ghent were very helpful in finding the vehicle I needed and saved me thousands. I like how they conduct busines...


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    I love my Chevy Malibu.The guys at Ghent were very helpful in finding the vehicle I needed and saved me thousands. I like how they conduct business, and make you feel a part of their family. Thank you for restoring my faith in sales people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 6 found this review helpful. Did you?

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  • Great service
    May 21, 2017

    Took my Cadillac CTS in because the splash guard had come loose. Didn't even have an appointment and it was a late Saturday afternoon. Ron and Ch...


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    Took my Cadillac CTS in because the splash guard had come loose. Didn't even have an appointment and it was a late Saturday afternoon. Ron and Chris got it fixed right away. I am extremely satisfied and amazed by the great service.

    Does recommend this dealer
    Came in for service or repair

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  • Amazing customer service!!
    May 7, 2017

    Rob and Bob were great to work with! Got us to the payment we needed and helped us buy our dream car! Thank you for the excellent service!


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    Rob and Bob were great to work with! Got us to the payment we needed and helped us buy our dream car! Thank you for the excellent service!

    Does recommend this dealer

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  • Above and Beyond
    April 30, 2017

    Had our Cadillac SRX in for its 75,000 miles service. Kellan Raffaeli went above and beyond to meet our every need. Great customer service. He ...


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    Had our Cadillac SRX in for its 75,000 miles service. Kellan Raffaeli went above and beyond to meet our every need. Great customer service. He has a bright future. Matt Fox always does great work on our vehicle and we appreciate it.

    Does recommend this dealer
    Came in for service or repair

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  • Awsmoness
    April 24, 2017

    Rob was very nice and helpfull and knowledgeable help us get the car we wanted not just the easiest sell I would go back and will get all future c...


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    Rob was very nice and helpfull and knowledgeable help us get the car we wanted not just the easiest sell I would go back and will get all future cars from ghent

    Does recommend this dealer

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  • Terrible Terrible Place
    April 21, 2017

    So beside my initial buying process which was nothing short of a pressure filled shady deal in which the salesman told me a price and when we went...


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    So beside my initial buying process which was nothing short of a pressure filled shady deal in which the salesman told me a price and when we went to finance was thousands more than advertised. I told him this is not what we talked about, so he left and came back with a price closer to what the payments should have actually been. Now, i scheduled an oil change, they had no record of me making an appointment. So after waiting almost an hour I look into the maintenance area and see my truck sitting there. another 20 minutes goes by and i still see it sitting there so i ask someone if it is done. he says yes but they lost my paperwork. So i finally go to leave and they had washed my truck which may have been nice had they not put scratches down the side. Also be prepared to answer annoying calls about buying a new vehicle after you already bought one, get your email and mailbox full of ads, but hey if that's what your into Ghent is for you.

    Does not recommend this dealer
    Came in for service or repair

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  • Terrible Terrible Terrible

    Scheduled an oil change, hey had no record of me making an appointment. So after waiting almost an hour I look into the maintenance area and see m...


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    Scheduled an oil change, hey had no record of me making an appointment. So after waiting almost an hour I look into the maintenance area and see my truck sitting there. another 20 minutes goes by and i still see it sitting there so i ask someone if it is done. he says yes but they lost my paperwork. So i finally go to leave and they had washed my truck which may have been nice had they not put scratches down the side.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Rob in serivce is careless and rude

    Rob in the service center is unprofessional and flat out rude. Rob is carless with your vehicle and will do things that could damage your vehicle ...


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    Rob in the service center is unprofessional and flat out rude. Rob is carless with your vehicle and will do things that could damage your vehicle such as use your 2016 model vehicle as a clipboard directly in front of you even if your 3 feet away telling him to stop 4 times getting louder and louder to the point of aggressively yelling at him. He would looking me directly in my eyes as I'm telling him to stop and just continue on doing what he is doing with a smile on his face trying to cause a confirtation. O stars for Rob in serivce and 0 stars for Ghent for letting this man operate on this manner. Last new Chevy I will ever buy due to the disrespect Chevy staff and cheaply made vehicles that parts will fall off of within the first year of ownership.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Don't find service like this much anymore!!!!
    April 11, 2017

    My car was out of commision. We called another place prior to calling Ghent however, yhe gentleman on the phone at that place was not overly nice ...


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    My car was out of commision. We called another place prior to calling Ghent however, yhe gentleman on the phone at that place was not overly nice so we called Ghent. The gal that answered the service phone call was so helpful from beginning to end. We got the car to them and got a rental car from them also. I got to pick what I wanted from their cars too! We got the car to them after they closed, they opened at 8:00. By 11:00am they had called and mycar was done! They also took care of the rental car! Tonya is AMAZING! She puts her customers first. We will be coming to her for all of our needs with vehicles.

    Does recommend this dealer
    Came in for service or repair

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  • Best Cutomer service
    March 29, 2017

    I took my 2013 Chevrolet Malibu in to have oil changed and to have a license bracket attached. The wait was short for the oil change, and they or...


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    I took my 2013 Chevrolet Malibu in to have oil changed and to have a license bracket attached. The wait was short for the oil change, and they ordered my bracket. The bracket was in early the next day, I did not understand the process to have it installed, and the Service Manager, Ron, and Service Advisor, Tonya, made sure I left the dealership with bracket attached, and were very patient with me. I will ALWAYS return to this dealership for all my service needs!!!

    Does recommend this dealer
    Came in for service or repair

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