Hanson Subaru

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 7, 2019

    Ascent with a steering problem , is waiting for parts from factory. Hanson?s has done their best, but since the car is a new model parts take awhile to... get from factory.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Dave, thanks for your great review, and for giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything addi...tional we can do for you.

  • 5.0 out of 5
    September 2, 2019

    I have purchased many vehicles and this was the best experience I have ever had. I will be a life long customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to... you again! Take care!

  • 5.0 out of 5
    August 19, 2019

    Toni was amazing and knew all answers to my questions on my new Ascent

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    Shopped for a new car
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    Dealer Response

    Hello Linda, it?s great to hear you had a positive experience with Toni. Please don't hesitate to reach out if you have further questions; we're alway...s happy to take care of your vehicle needs. Thanks again!

  • 5.0 out of 5
    July 5, 2019

    Went in for a recall and had the oil changed. They were able to add the maintenance work at the same time as the recall.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hello Gordon, thank you for taking the time to let us know about your experience! We are always more than happy to assist you if anything else comes u...p. Take care!

  • 5.0 out of 5
    July 4, 2019

    I really like everyone at the Subaru service center here in Olympia. They are always efficient and polite. They even took the time to show me how to... change my brake lights in the back when one went out. Will definitely always take my Crosstrek there for services.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your positive comments about Hanson Subaru! We look forward to your next visit! Take care!

  • 5.0 out of 5
    June 17, 2019

    Worthwhile and it resolved an unanticipated electronics problem

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi there, we really appreciate your great feedback! Thank you so much for choosing Hanson Subaru as your first choice for service!

  • 4.0 out of 5
    May 31, 2019

    I want to say a good word about Jeff Styger when checking in. He quickly and efficiently checked in my wife's Forester. When the vehicle was finished he... had me back on the road for home. We live 65 miles away so getting in and out is good. I had some issues with my 2012 Forester that were handled well. Jeff is a real asset to Hanson. Hanson should be proud of Jeff and let him know. I have a suggestion for the check in/out operation. Have one customer service rep. do nothing more than check the vehicles out. A friend's vehicle was overlooked and she only knew it was finished because she saw it outside. The operation there is very busy and finished vehicles can easily be overlooked. THINK ABOUT IT.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recen...t visit. Take care!

  • 5.0 out of 5
    May 30, 2019

    Always courteous and helpful staff. Service starts on time and done with quality. Good waiting room or convenient shuttle service. Highly recommend.... Thx

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    Shopped for a new car
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    Dealer Response

    Thank you so much for your positive comments about Hanson Subaru! We look forward to your next visit! Take care!

  • 5.0 out of 5
    May 13, 2019

    a little slow getting checked in, but the service and attention after that was excellent

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hi Allan, thank you for taking the time to leave a review for us at Hanson Subaru. We're happy we could meet your expectations! Please don't hesitate ...to reach out if there's anything additional we can do for you. Take care.

  • 5.0 out of 5
    April 12, 2019

    Scott was very helpful and pleasant to deal with. He accommodated my wish to have the passenger air bag replaced at the same appointment other work was... scheduled.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Barbara, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hanson Subaru. Please don't hesitate to... reach out if there's anything additional we can do for you.

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