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Reviews

Average Ratings

4.2
35 lifetime reviews.
  • Great Service at reasonable Price

    I had my Car Service done here. People here are customer friendly and i got the service done in half of the price what i used pay in other locations.


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    I had my Car Service done here. People here are customer friendly and i got the service done in half of the price what i used pay in other locations.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Communication

    Was disappointed when I put a deposit on a new car with a delivery date a few weeks out. To find out the car that I was told we would get was alr...


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    Was disappointed when I put a deposit on a new car with a delivery date a few weeks out. To find out the car that I was told we would get was already sold. My problem with that as they did not call and tell us I had to follow up and ask how things were going.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank you Dean and Gregg

    This is the best experience buying a new vehicle that I have ever had. Gregg and Dean made it possible for me to walk out of the dealership within...


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    This is the best experience buying a new vehicle that I have ever had. Gregg and Dean made it possible for me to walk out of the dealership within 2 hours of arriving with a brand new Tiguan for the best price I could find anywhere in the valley or online. I highly recommend that anyone looking for a new Volkswagen check out this dealership first. I went to at least 8 other car dealerships before I decided to stop at San Tan Volkswagen. After my experience there, I will purchase any future vehicles from San Tan Volkswagen and I know they will take care of me. Wonderful feeling to find a dealer that cares. Thank you guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thank You Jack At San Tan Volkswagen

    Great people over at San Tan Volkswagen. I worked with Jack and he got me the deal i wanted. I was looking everywhere for a R line passat with lig...


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    Great people over at San Tan Volkswagen. I worked with Jack and he got me the deal i wanted. I was looking everywhere for a R line passat with lighting and Jack was able to locate one and get it for us. I was in and out within an hour. The pricing was hands down cheapest in Az. My wife and I are very happy and satisfied with the service. Highly recommend going to San Tan Volkswagen. Ask for Jack. He's been there since day one. Thanks again guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Thank You Very Much Jack At San Tan Volkswagen

    Great people over at San Tan Volkswagen. I worked with Jack and he got me the deal i wanted. I was looking everywhere for a R line passat with lig...


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    Great people over at San Tan Volkswagen. I worked with Jack and he got me the deal i wanted. I was looking everywhere for a R line passat with lighting and Jack was able to locate one and get it for us. I was in and out within an hour. The pricing was hands down cheapest in Az. My wife and I are very happy and satisfied with the service. Highly recommend going to San Tan Volkswagen. Ask for Jack. He's been there since day one. Thanks again guys.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good experience

    I came to this place because I was looking for a specific car ( white passat tdi, light interior, and manual transmission). the sales lady took m...


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    I came to this place because I was looking for a specific car ( white passat tdi, light interior, and manual transmission). the sales lady took me out to the vehicle, and let me test drive it. I felt absolutely no pressure from her. she didn't try to upsale me at all. I told her that I was simply comparing other vehicles and would later make a decision on whether or not I would be purchasing from her. she was respectful and understanding. my only complaint was when I came back from the test drive. she went I'm back to "return the keys". moments later, here comes the sales manager. stereotypical salesman. he is already equipped with a quote for the car. " I can knock this off for you, and that, and oh look, we will throw in so and so rebates, incentives, blah blah blah.". whenever I fell pressured into something, I walk. and that is what I did. two days later, I am ready to buy it. the worst experience was the sales manager. but you have to expect that from dealerships. I did sign up for the service package but that was mainly because I am not familiar with diesel engines and my research told me maintenance was expensive. I have had to take my car in a couple times for warranty issues. those have been quickly resolved. my only complaint was when I brought it in for the "AZ package" tinting the windows. the service guy told me it would be a couple hours. well, it took 7. I will buy again from them. I only wish TDIs were still available. damn you California!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Painless, positive auto buying experience!

    My husband and I dread buying a new car, and had negative equity on an Audi we were trying to trade. San Tan VW was the only dealership who really...


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    My husband and I dread buying a new car, and had negative equity on an Audi we were trying to trade. San Tan VW was the only dealership who really made the effort to help us get out of the loan and into a lease on a Golf GTI. We love our new car, and our salesman was great to work with! He made the process so easy and pleasant. Ask for Jay Johnson when you visit!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service at San Tan VW

    I have had several services and warranty related repairs completed at San Tan VW over the last 2 years. The staff is very friendly, accommodating ...


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    I have had several services and warranty related repairs completed at San Tan VW over the last 2 years. The staff is very friendly, accommodating and professional. Everyone has a smile on their face and gives you immediate attention. They actually treat you like a valued human being. My service rep, Tom, is incredible. He has always gone over and above and that extra mile regarding our service. He's found, notified me and corrected all service and maintenance issues immediately.There has never been any question nor delays in getting the service and repairs completed. In addition, If I need it, I receive a rental or a ride home or to work with round trip pickup back to the dealership. I don't mind taking my vehicle in for service! The service dept is immaculate and they have refreshments, snacks and TV available. I consider the service dept an important part of investments like I do my financial advisor. The service dept has been looking out for my best interest.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience!

    I went to San Tan VW specifically to buy a certain used car. When I got there the car was parked up front, clean and ready to test drive. I didn't...


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    I went to San Tan VW specifically to buy a certain used car. When I got there the car was parked up front, clean and ready to test drive. I didn't have to go hunt thru the lot for the car like I have at other dealers. I dealt with Paul McDonald and he was very pleasant, respectful and not your typical slimy salesman. The financing was handled by Vern who was very upfront and had a good sense of humor instead of the typical stuffed shirt attitude of finance guys. Overall my car buying experience went very well and I would buy a car from Paul and Vern again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Waste of a trip

    Went all the way out there from PV area to see a car. Had info about a pre-owned car, got an email, told who the internet salesperson was, but EVE...


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    Went all the way out there from PV area to see a car. Had info about a pre-owned car, got an email, told who the internet salesperson was, but EVERY time I called he was busy. I did ask what the OUT THE DOOR price was, tho. When I got there he fit the "car salesman" stereotype so much it was as if he wrote the book. Of course, the price wasn't the bottom line. Got up to leave and the whole "Lemme get my manager" game started. I felt like I needed a shower after leaving there, they were so slimy.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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