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Reviews

Average Ratings

4.7
454 lifetime reviews. Includes reviews of Cowles Nissan from DealerRater.com
  • Great buying experience - Troy Sergenton

    Great experience, Troy was on point, no pushiness and worked with me to get the best deal possible. Would recommend Cowles and Troy to any Nissan ...

    Dealer Response

    Leo, Thanks for taking the time to leave us a review. We're glad Troy was able to help! Best regards, Dan Wernitznig General Manager dwernitzn...


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    Great experience, Troy was on point, no pushiness and worked with me to get the best deal possible. Would recommend Cowles and Troy to any Nissan buyer. Leo

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Leo, Thanks for taking the time to leave us a review. We're glad Troy was able to help! Best regards, Dan Wernitznig General Manager dwernitznig@cowlesauto.com


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  • Asked for quote three times but no response.

    Asked for quote three times but no response. I don't recommend this dealer.

    Dealer Response

    Hi Brian, we appreciate you taking the time to respond. The staff at Cowles Nissan take our reviews very seriously. Our manager would like to help...


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    Asked for quote three times but no response. I don't recommend this dealer.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brian, we appreciate you taking the time to respond. The staff at Cowles Nissan take our reviews very seriously. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (703) 497-3000 to discuss what we can do to help.


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  • EXCELLENT EXPERIENCE!!!!
    April 7, 2017

    Claude was definitely heaven sent , very knowledgeable and friendly.He walked around the parking lot ,taking interest in what type of vehicle I wa...


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    Claude was definitely heaven sent , very knowledgeable and friendly.He walked around the parking lot ,taking interest in what type of vehicle I was looking for.He got me a great deal on my NewRouge!😁

    Does recommend this dealer

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  • Great experience
    April 7, 2017

    Claude was a great help, very friendly and patient. He got me a very good deal and was thorough in explaining everything including the amazing fea...


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    Claude was a great help, very friendly and patient. He got me a very good deal and was thorough in explaining everything including the amazing features of the new Sentra. Highly recommend!

    Does recommend this dealer

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  • New maxima
    April 6, 2017

    Purchased a new maxima platinum from cowles. They had the best price on the car in the DC metro area. They were not pushy or arrogant , Peter the ...


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    Purchased a new maxima platinum from cowles. They had the best price on the car in the DC metro area. They were not pushy or arrogant , Peter the salesman was excellent to work with. The finance manager stayed till 10pm to complete the deal. Again, not trying to push extended warranties or upcharge for additional items. Would buy again from here. Highly recommended,. A + rating

    Does recommend this dealer

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  • New Nissan

    Went to Cowles to look around to on a new Altima. I saw Jannie Lloyd on the lot and she greeted me with a beautiful smile that was when I knew tha...


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    Went to Cowles to look around to on a new Altima. I saw Jannie Lloyd on the lot and she greeted me with a beautiful smile that was when I knew that I had a great sale person. I explained to her that I was interested in an Altima. Everything was don right and I took my new Altima home.. I will recommend my friends and family to Cowles Nissan and to ask for Jannie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Customer Service @ Cowles

    Looking for used car and found a vehicle on Cars.com at Cowles. From the inquiry about the car, the process was smooth and painless. Joyce set thi...

    Dealer Response

    Thanks for sharing your thoughts and kind words about Troy with us, Jevon. At Cowles Nissan, we are dedicated to delivering exceptional sales expe...


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    Looking for used car and found a vehicle on Cars.com at Cowles. From the inquiry about the car, the process was smooth and painless. Joyce set things up for my drive from DC to Woodbridge to have the vehicle ready to show. Upon arrival, Troy S. was the point for handling our visit. Troy should give lessons on customer service. He's really skilled at managing the customer experience and his interpersonal communications. I found him to be genuine and honest about the vehicle. He didn't try to sell me a car which allow the vehicle to sell itself. I purchased from Cowles without any anguish or reservations. After the purchase, Troy called me after the weekend to ensure everything was going well. I had a very minor issue but I know it well be resolved quickly because Cowles is committed to repeat business. I will be a repeat customer of Troy S. at Cowles Nissan.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your thoughts and kind words about Troy with us, Jevon. At Cowles Nissan, we are dedicated to delivering exceptional sales experiences, and we aim to make customers for life! If you have any further needs or questions, don't hesitate to give us a call!


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  • Great Service

    I recently just brought a car Jannie Lloyd and i must say she was a fabulous sales person. She answered all my questions i had when it had to be d...


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    I recently just brought a car Jannie Lloyd and i must say she was a fabulous sales person. She answered all my questions i had when it had to be done. I will definitely refer her to others

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Successful Trip

    I went in to look at a used vehicle and drove it home. I had financing through my credit union, but the Nissan banks were able to even beat the in...


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    I went in to look at a used vehicle and drove it home. I had financing through my credit union, but the Nissan banks were able to even beat the interest rate of my credit union. My salesman played a little hard to get, but I guess that's his job! In the end we were both happy, I got a great deal on a car and he sold a car so we both won!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank you
    March 29, 2017

    I am very happy with the service I received from everyone that helped me to buy my car, especially Mr. Frankie Burnette. He was professional, frie...


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    I am very happy with the service I received from everyone that helped me to buy my car, especially Mr. Frankie Burnette. He was professional, friendly, and very efficient on Sunday March 26, 2017. I was very satisfied!!. Thank you. Ms. T. Nguyen

    Does recommend this dealer

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