Worse dealer Ever. Tried to get my APR at 24% so as I am leaving the salesman runs up to my car and says I can get you under 10% apr if u come back inside.
I want to commend John Ramirez and Ken, excellent salesmen with a heart for people! They did everything!!! To make me and my daughter feel safe and comfortable... through the whole process. They are real people with tender hearts. They are sensitive to the human plight. I love them. They are a blessing to whomever they encounter.
Since we bought our Jeep on 4/12/2016 we have been pleased with the service received at Sierra Jeep. We have dealt with several other dealerships In Los... Angeles and because of the way things have been handled at Sierra Jeep, we chose to return when picking a new vehicle. We felt Rami was up front and honest with us when purchasing our new car. We prefer working with Rami because he knows us yet all the sales staff have treated us well. If you looking for a new car , go see Rami.
I had a bad experience with another dealer so called Sierra Dodge because they had the Jeep I wanted in stock. They offered to match the deal I was getting... with the other dealer and were so much nicer to work with. This dealership has a small family feel where they actually treat you like you matter instead of just another means to meat a quota. Would definitely recommend them!
We really appreciate your kind words and letting us know that easy going, quick and painless car sale is what we want to be known for at Sierra Chrysl...er Jeep of Los Angeles.
I bought a 2013 Dodge Dart last March and have been getting my car serviced here ever since great people and awesome service I truly recommend this location... to anyone
Thank you very much for the kind words and the continued business with Sierra Chrysler Jeep Dodge in Los Angeles.
I purchased a Chevy Express 1500 a week ago and had great service. Oscar the salesman was very down to earth and I did not feel pressured at all. He worked... with me to get the vehicle lined up and set up finance through the dealership. It did not take long and I was out of there within a couple of hours. This is my dream van and I appreciate all of their work to help me acquire it.
We take pride in having laid back sales people, knowledgeable finance people, and of course trying our hardest to make the process quick because we va...lue time. The one thing none of us have in Los Angeles!
Going to car dealerships is right up there with going to the dentist for me, just painful. I had been researching dealerships for the past 6 weeks and... Sierra Chevrolet is the ONLY dealership I physically went to visit. With that said, all salesmen should be like George on the phone & they'd get customers in! He was genuine & not pushy - just helpful. So I went to see George, him knowing I was on a tight budget, and he stuck with me all the way to close a deal. The man in finance spoke way too quickly & I wasn't thrilled with being rushed through one of the most important aspects of buying a car but it wasn't a deal breaker at that point. All the sales staff seemed very polite & I've already interacted with the service department & they were nothing short of super friendly. After the fact, I learned a good friend of mine bought a car from them & has it serviced there regularly - he has nothing but good things to say about this dealership so that speaks volumes as well :)
Thank you for your feedback and we will let our Finance manager know that sometimes he needs to cool his jets! We value our customers time and try to... speed up the process but maybe at times our staff can go too fast. We will adjust and do better next time around!
I called the dealership on Friday 8/23, spoke with Tracy for a long time regarding the white Chrysler 300 that I wanted. She took alot of time to answer... all of my questions and give me so much information. She talked with me like we had known eachother for years. After speaking with her, I was convinced that Sierra was the dealership I wanted to do business with. I went the next morning, unfortunately, Tracy was busy helping another customer, but Ada helped us and was also very friendly and helpful and I bought the car. Buying a car is exciting and nerve wracking at the same time, but with Sierra, I never felt the anxiety that I normally do when I'm getting a car. Everyone was WONDERFUL and they made the experience very relaxing. When it came to the extended warranty, I have always declined because other dealerships do not give options. Well, when I was with Claire Wilkinson, the finance manager, she explained several options that were available and helped point me in the right direction, to the one plan that would best suit me. I will definitely return to Sierra in the future when I am looking at getting another car or when another family member is looking for one. I have told everyone at work how easy and stress free this purchase was, what great prices they have and I really, truly can't say enough about the people that work there. Everything was top of the line from the minute we walked onto the lot, until we drove away in the car we had purchased!
We will pass the kind words on to our finance department for providing you with the service that you deserve! Thank you for letting us earn your busi...ness.