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Reviews

Average Ratings

4.9
346 lifetime reviews.
  • My experience was awesome!!!!!!!!!!!

    Everyone here was so friendly, honest, and helpful. It was hard for me to find the car i wanted with my credit in Richmond, VA got me in my new S...


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    Everyone here was so friendly, honest, and helpful. It was hard for me to find the car i wanted with my credit in Richmond, VA got me in my new SUV!!! Thanks guys great customer service and smooth, reliable ride!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • happily fit

    very friendly, helpful, and not pushy. :-) i was bummed the owner didn't come down on the price, but the staff gave it their best shot.


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    very friendly, helpful, and not pushy. :-) i was bummed the owner didn't come down on the price, but the staff gave it their best shot.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EZ Car Buying Experience

    The whole team treated me like I was part of the family. Knew me by name and very quick to answer my questions. Do not buy cars often but would do...


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    The whole team treated me like I was part of the family. Knew me by name and very quick to answer my questions. Do not buy cars often but would do it again trough CarLotz.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • used car

    I was dreading the car buying experience and CarLotz made the whole thing completely easy and seamless! Thank you so much! You all were wonderful!


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    I was dreading the car buying experience and CarLotz made the whole thing completely easy and seamless! Thank you so much! You all were wonderful!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fast & Responsive

    The team were fast in responding to my inquiry of car sale. Not only that, they walked me through process and helped make me feel comfortable in t...


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    The team were fast in responding to my inquiry of car sale. Not only that, they walked me through process and helped make me feel comfortable in trade-in.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Selling our car

    The staff at CarLotz sold the car in less then one week. Wow!!!!!!!!!!!!!! That was quick. After the sale in four days we had our money. A great ...


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    The staff at CarLotz sold the car in less then one week. Wow!!!!!!!!!!!!!! That was quick. After the sale in four days we had our money. A great team to sell your car. Thank you, Stephen & Lucia

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Experience!

    I would def. recommend Carlotz to family and friends. Finance dept and all the employees in the store were awesome. Quick response and friendly.


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    I would def. recommend Carlotz to family and friends. Finance dept and all the employees in the store were awesome. Quick response and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GMC Fo' Lyfe

    Very friendly staff! Down to Earth with no pressure on us buying a vehicle. We will be coming back here.


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    Very friendly staff! Down to Earth with no pressure on us buying a vehicle. We will be coming back here.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Super smooth experience!

    All employees were very helpful, I test drove and purchased the car on the same day. I would definitely recommend to a friend.


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    All employees were very helpful, I test drove and purchased the car on the same day. I would definitely recommend to a friend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • ElmerAvalon

    The people that helped use, Cody Wilder & Aaron were super helpful and knowledgeable. We loved doing business with them.


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    The people that helped use, Cody Wilder & Aaron were super helpful and knowledgeable. We loved doing business with them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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