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Russ was very helpful and knowledgeable. I likened it to a concierge experience but with my car purchase. I bought this car out of state and Russ helped... me maneuver my way through the entire process and he did everything on his side with a high degree of professionalism. Also, the vehicles he sells are top quality and very clean.
Russ made buying a car a great experience in every way. The quality of the cars he chooses to sell is unsurpassed. It was as much a pleasure to do business... with him as it is driving the car I bought from him.
My wife and I purchased a VW Touareg from Russ in December. This is the second car we have bought from Russ @ M&A Prestige. One for me and one for our... Daughter. Russ is extremely knowledgeable about the cars he is selling and also very honest about what you should expect out of the car. There is no pressure to buy and he does not try and up sell you to something else. This is what buying a used car is supposed to be like. Russ will be first person I call when I am looking for another vehicle.
Thank You Greg. Thank You for the business. Thank You for your feedback. Russ
Russ was a very comprehensive guy in how the car works and the financial process. His staff was very friendly to say the least. Our experience was a memorable... one. What you see in the pictures is what you get. More over, our car (Audi A-4 ) had some trouble after we got it. And Russ and its team, reimburse some of the bill for the work I have done to the car on another service provider. That show the kind of interest these guy's have toward the vehicle they sell. I am confident in recommending this dealership to anyone seeking a used high end vehicle 100%. Their cars are inspected and trouble free for the most part. Thank you Russ for our wonderful experience. If I had to buy again, it will be with them for sure. Marcos
I bought a car from m&a prestige line in November of 2016 and the transmission failed within two weeks of leaving the lot. They paid towing and insist... I pay 1500 for repairs. Issue has yet to be resolved. When I call and leave messages the owner Russ, who I purchased the car from directly, is never there and has yet to return a call.
Russ was wonderful before, during and after the transaction. Shortly after the purchase, I was out of the country and my mother was driving the car - it... needed a small repair so Russ helped us out. He even split the cost of the repair. Thank you!
Thank you for your business! Enjoy your Mercedes. Russ
Even though I din't end up buying the car I went to look at, russ was great to deal with, he knew what he was talking about..
We were very impressed with Russ' knowledge of the car we were buying and others as well. We highly recommend him.
Thank you for your business Melody,and enjoy your Audi.Russ
Found Russ and M&A Prestige Line while searching the internet for a Mini Cooper convertible. Dropped by to check it out and within an hour I was on my... way with my new (used) Mini! Only reason it took an hour was me deciding to buy, otherwise Russ would've had me taken care of in much less time I'm sure! That's how buying a car SHOULD be. Russ was very knowledgeable about the car, always available even after the sale for any questions and was honest / straightforward with me throughout. Only delay I had was in getting the license plates, but that was a State of IL issue so no dings to Russ there. If you're looking for a great used car, M&A Prestige is the place to go! Already know where I'm getting my next car ... thanks, Russ!!
Thank you for your business and enjoy the summer! Russ
Russ knew his cars and was extremely helpful with the purchase of my Audi convertible. He came through with all that he promised and stood behind the sale.... No arguments or surprises. He was great in steering me towards the right vehicle, and open and honest with the transaction, He pointed out any defects in the car and didn't hide anything. Followed through on any promises he made and an delivered the parts that he promised. I will gladly deal with him again. Would give him six stars if he came down just a little on the price!
Thank you Bill for your business, Enjoy your Audi. Russ