Coughlin Toyota

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Coughlin Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2014

Coughlin Toyota serves Columbus with new Toyotas for sale just east of Columbus in Heath, Ohio. Located right off of I-

...

70 on Rt79, we are easy to find--just look for the lifted Toyota Trucks out front! We also have a new state of the art sales and service facility. We service all makes and models!

"Coughlin has the cars for you!"

Service

Oil, Filter Change

$19.94

Tire Rotation

$59.95

Power Steering Service

$99.95

Wheel Alignment (4WD)

$99.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
64 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 9, 2019

    Friendly service, clean car, timely service, what more could you ask for?Friendly service, clean car, timely service, what more could you ask for?Friendly... service, clean car, timely service, what more could you ask for?Friendly service, clean car, timely service, what more could you ask for?

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review, Jerry!

  • 1.0 out of 5
    July 25, 2019

    Visited dealership to test drive a few vehicles. I spoke with Internet Sales Manager, Ben Parks. Who only called me once to talk about his work hours the... night of the first test drive. He provided Inaccurate statements and posting to truecar, auto was listed as good shape but it had been wrecked, broken fog light, dented bummers, had animal stains on interior, broken remote FOB and was not even cleaned or detailed inside. I received an automated email from Ben stating he had not been able to reach me for a test drive. However. I had already meet with Ben a few days earlier. He said never mind the email it's automated. I said it would be nice if he actually knew who has visited him at the dealership. I did a second drive and the car wasn't the same as just days earlier...it appears they are treating the used cars very poorly. I did purchased the car but it was not ready it needed detailed and factory recall completed. My car was drove by someone and was still stuck in 4 wheel drive (i had left the car in 2 wheel drive) when i picked up it had more scuffs and marks and the drivers seat broken. Everytime i returned to pick up the car something else was broken. the factory recall did not get completed as scheduled. The recall took several visits to the dealer to complete. The day i was to pick up my vehicle Ben stated the recall could not be completed because of a "broken service center door" but the service center was busy with people waiting that day. He smiled as if he was proud he fooled me with his made up answer. Then next week, Josh in the service center stated that they did have the parts but did not have a loaner although i had already scheduled this appointment over 2 weeks earlier and was told i would have a loaner car. It took over an hour for them to find a loaner car and it was littered peanut shells (even in trunk). I did not received a single call or note for thanking me for the purchase or shopping with then. Instead i received a second automated email from Ben Parks asking if was still interested in the car (the car was already sold a few days earlier to me). When i went to pay for the car the finance manager, Jim Brown did not even hardly stop his conversation with another coworker but when took my checks (money) as he stated that i was just "here to do a drug deal." Very unprofessional! Even when i recieved my final paperwork in a fancy carfax 'advantage dealer' folder there was no copy of the signed carfax was even provided. This was just my experience the first 3 weeks of car ownership from this dealer and service center. All four visits to three different staff members and departments I received very poor customer service... Not at all what you expect when you just purchased a car.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • September 30, 2019

    I leased, then bought, my Scion at Coughlin. They have always serviced it with the best care. Shopping gor vehicles and stopping for service have always... been pleasureable there.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review, Sam! We appreciate the kind words.

  • 5.0 out of 5
    July 11, 2019

    Service department is top notch!! They are timely and always kind and respectful!! They have a very nice waiting area, too. I love being able to schedule... appointments online.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review, CW!

  • 5.0 out of 5
    June 25, 2019

    I spoke with Ben Parks via phone/email and in person and he was very helpful in the purchase of my 'new to me' used vehicle. The rest of the crew wasn't... as helpful but Ben went above and beyond to make the experience easy. Thank you for your help Ben!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review, Kar! We appreciate the kind words!

  • 5.0 out of 5
    June 14, 2019

    They always ask ahead of time if they find something that needs fixed or replaced. Feel confident taking my car there for service. Always received great... service. Thanks!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Lulu!

  • 5.0 out of 5
    February 28, 2019

    This is the 6th Toyota I have bought from this dealer and I get excellent deals and I only deal with Ben Parks he is there Internet sales

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Keith! We appreciate the time you have taken to leave a review. Please reach out to any of us if we can be of further assistance.

  • 5.0 out of 5
    January 16, 2019

    I was inquiring about a truck and they got back with me the same day. I figured it would be longer because we were doing it through email but I was impressed.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Richard! We appreciate the time you have taken to leave a review. Please let us know if we can ever be of more assistance!

  • 5.0 out of 5
    November 29, 2018

    Was the best car buying experience I have ever had. I have walked out of numerous dealerships over the years but I would recommend Coughlin to everybody... I know. Thanks for making car buying enjoyable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a review, Dave! We appreciate the feedback. Please reach out to us if you need anything else in the future!

  • 5.0 out of 5
    November 27, 2018

    Low pressure, friendly atmosphere, good pricing, quick paperwork. All around good working with James M. - and a great Camry. Will recommend to family and... friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review! Please reach out to us if you need anything in the future - we are here to help! Thank you!

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