Turner Automotive Inc

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Reviews

4.6
(119 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Service

Just had my 2nd service on my GMC done at Turner. The service was excellent. Todd Creel always goes the extra mile to get it done quickly and right the first time. And if you need a new vehicle, see Don Bertorello and get top notch service.

5.0

Service

Just had my 2nd service on my GMC done at Turner. The service was excellent. Todd Creel always goes the extra mile to get it done quickly and right the first time. And if you need a new vehicle, see Don Bertorello and get top notch service.

Dealer response

Hello, thank you for your kind words and this wonderful review!

5.0

Turner automotive is a Great! dealership.

After looking at virtually every half-ton diesel within 500 miles of my hometown , I narrowed the search down to two trucks. one in my hometown and the one purchased from Turner automotive. the only difference between the two was the dealership! The salesman Jesus Torres went well above and beyond to earn my business. Live video walk arounds while it was raining to show me everything about the truck, to dozens of pictures to show any and all blemishes because I was purchasing this used vehicle remotely he made sure there were no surprises when I showed up to get the truck. Randy in finance was great as well, very thorough and had everything ready to sign when i walked in. This is a Great Dealership!

Dealer response

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

5.0

Excellent dealership

My whole experience was excellent. The process of purchasing a used vehicle was quick and efficient. I will use this dealership again in the future as my car needs change.

Dealer response

Hi there, thank you for taking the time to leave a review for us at Turner Automotive. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

1.0

If I could give a 0, I would.

If I could give a 0, I would. After having talked about purchasing a Prius, the salesman Ed Walker having made corrections of the many mistakes on the purchase contract and waiting to get home to find the way and the time after work to finalize the process, they ended up selling the car to someone else. No sense of respect, professionalism and communication between them. On top of that, it's the dealership in Colorado with the higher processing and handling fees (+$1,000) and delivery and handling ($400). Simply, drive a little farther and go somewhere else. They deserve not to make enough sales and close down.

5.0

We bought a 2016 chevy 2500 High Country from Alex Marin...

We bought a 2016 chevy 2500 High Country from Alex Marin at Turner chevrolet in Montrose, Co and had an excellent experience! We appreciate his professionalism and will certainly be back to Turner!! Ronnie and Rhonda Hall

2.4

I cannot speak to the sales team at this dealership as I...

I cannot speak to the sales team at this dealership as I have never purchased a vehicle here. However, I have used this dealership twice now to have my vehicle worked on and both times I have been extremely disappointed. My first experience was when I brought my vehicle in to have an oil change and be serviced. Although I had purchased two years of services when buying my vehicle and was still within the timetable I was forced to pay >$100 for the service. Once I received my vehicle back there was motor oil dripped all over the exterior. Second, I had a recall on my vehicle that they fixed. After waiting six weeks for the replacement part to come in I booked an appointment to drop my vehicle off and have it fixed. I was told the work would take 2-4 hours max. After 6 hours of waiting I asked if my vehicle was ready and the said it was actually going to take 9 hours. I was forced to cancel meetings and miss work because they grossly underestimated the amount of time it would take and failed to update me. Day wasted. You are better off making the 30 minute drive to Delta than dealing this this dealership's service department's incompetence.

5.0

I have been going to Turner Toyota ever since 2003 when I...

I have been going to Turner Toyota ever since 2003 when I bought my first Camry. Since then, I bought another Camry in 2009, Tacoma in 2011, and just recently a Camry in 2021. I have always worked with Wendy and she has been a joy, very professional and friendly. I was happy when I heard that she came back to work part time.

Dealer response

Thank you for the kind review! We love nothing more than knowing that you've been with us since 2003. Wendy has always loved working with you to get you your perfect ride! Our Sales Department is here to help should you need any further assistance.

5.0

Ernesto was wonderful to work with. No pressure. Very...

Ernesto was wonderful to work with. No pressure. Very knowledgeable, easy to talk to, funny. Highly recommend working with him!! So excited to have my new GMC!

Dealer response

Hi Molhoune, thank you for the kind words with Ernesto! We truly appreciate your business and hope you consider us again. Congratulations on your new GMC!

4.8

Amazing crew. The sales as well as financial crew worked...

Amazing crew. The sales as well as financial crew worked over and above for us to get the perfect car for a family. We felt valued as a customers. Thank you agian.

Dealer response

We're happy you found our staff to be so helpful and knowledgeable during your experience here at Turner Automotive! Please let us know if there is anything else we can do for you; we are more than happy to help!

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