Used Car Factory

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 6, 2018

    This car buying experience was my best by far. Guy’s easy going, calm approach took the normal adversarial stance I normally take with car dealers. He... is someone I would happily recommend to family and any friends who want to deal with an honest person with impeccable integrity.

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    Shopped for a used car
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  • 5.0 out of 5
    February 12, 2018

    We loved working with Guy, no hard sell he let us drive the car by ourselves and gave us lots of time to decide. We bought a 2012 Nissan Altima and it... was in excellent condition. We highly recommend working with Guy and the Used Car Factory

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    Shopped for a used car
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  • March 21, 2016

    Wow! Everyone buys a car hoping for a reasonable price, good customer service, low pressure sales and of course, you hope the vehicle is as advertised.... I am a technician and know car salesmen very well. Most car salesmen are only interested in the sale and always put on a good show to get just that. We chose to drive all the way to Prescott to see a vehicle that AZ Used Car Factory had advertised and had no idea, going in, what to expect. We were blown away by the reasonable price, outstanding customer service and literally no sales pressure whatsoever. Mr. Kobey advertises he wants to be "your car guy". My family and I want you to know that he delivers as advertised and will be our only "Car Guy" from this day forward. Guy Kobey provided satisfaction beyond our expectations!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey thanks, Your sentiments are exactly my goal!

  • 5.0 out of 5
    December 10, 2017

    Guy was professional and amazing! He did not waste my time; he was upfront and honest about everything. He even took phone calls from me at all hours of... the night! One of the greatest things about dealing with Guy was the fact is was easy and worth the time! If you want a great used car and a dealer with integrity you should go to Guy!

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    Shopped for a used car
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  • 5.0 out of 5
    December 10, 2017

    Guy was professional and amazing! He did not waste my time; he was upfront and honest about everything. He even took phone calls from me at all hours of... the night! One of the greatest things about dealing with Guy was the fact is was easy and worth the time! If you want a great used car and a dealer with integrity you should go to Guy!

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    Shopped for a used car
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  • 5.0 out of 5
    November 7, 2017

    Guy was incredibly responsive and helpful during the entire process. His inventory of cars was high quality and we would not be happier with the product... or the service. We would highly recommend Guy and AZ Used Car Factory to our friends and will undoubtedly use him again for our next used car purchase.

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    Shopped for a used car
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  • 5.0 out of 5
    April 10, 2017

    I bought a car from Guy two months ago and over the weekend finished adding my own 10,000 miles to the odometer . I wanted to wait to leave a review until... I was sure the car ran as good as it looked (it was priced so much lower than other Hyundai Genesis's I thought it might have problems). The only thing I have had to do is an oil change, the car is pristine. Every single thing was as advertised, even the flaws. The car has been a great decision and Guy was exceptional. On a personal note I want to thank Guy, due to inclement weather he put me up in a hotel for the night since a rare snowstorm had made the road home dangerous. The next morning he showed up with the car fully gassed and the paperwork took less than half an hour. I would purchase from him again in a heartbeat. I have bought a dozen cars in my life and have never been treated so well.

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    Shopped for a used car
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  • 5.0 out of 5
    October 14, 2015

    My husband and I needed to buy a really good used car for my daughter who is attending Prescott College in Prescott Arizona. The big problem was that we... live in Boston and she is in Arizona. We found Guy Kobey at AZ Used Car Factory, he was friendly, honest and completely transparent about his pricing and he had just the right car; it was immaculate, gently used and the price was fair. My daughter met Guy; test drove the car and was sold. The buying process was easy and Guy took care of the registration. Start to finish the process took three days. We could not be happier. Thanks Guy!!!! Susan Dearborn Boston, MA

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Susan, Your daughter is a very sweet and smart young lady. We are honored that you chose us to put your trust into when your baby is so far away. S...he really got a great car! Thanks again for your business.

  • 5.0 out of 5
    September 6, 2015

    I am a single self-employed female that does not have time to shop for a vehicle. I knew that I wanted an SUV or Truck and low mileage was critical. Guy... had my truck and his no pressure, very informative professionalism was very much appreciated! I highly recommend him to anyone looking for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Hi Kim, I must admit that was an awesome truck you got. I knew who ever got this one was going to SCORE BIG! Drive safe and I wish you many happy mi...les of truckin'. LOL Please call me with any questions or concerns at 602-359-2539 and thanks again for putting your trust in me, your new Nissan Frontier, and your new warranty! Guy Kobey

  • 5.0 out of 5
    August 16, 2015

    Recently we came across a listing from AzUsedCarFactory, it was very detailed and the price was right. We called Guy, met with him to check out the car.... A test drive and a few hours later and we drove off with an awesome used vehicle for our daughter. It was truly a wonderful experience. Guy was terrific. We will be contacting Guy when we are ready for our next used car. Thanks again!

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    Shopped for a used car
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    Dealer Response

    Thanks Darrell & Ranee! I hope your daughter loves her new car. Please call me with any questions or concerns at 602-359-2539 and thanks again for y...our business. Guy Kobey

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