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Reviews

Average Ratings

4.3
9 lifetime reviews.
  • Needed a vehicle fast...

    I checked out a Jeep Cherokee online (I don't recall the website--cars.com maybe) Stephanie from Glenwood Springs Ford called me in less than an h...

    Dealer Response

    Thank you so much for your support and compliments. We love to help our customers any way we can. You were a real pleasure to work with and always...


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    I checked out a Jeep Cherokee online (I don't recall the website--cars.com maybe) Stephanie from Glenwood Springs Ford called me in less than an hour. I recall this was on a Wednesday; I needed a vehicle by the following Tuesday. Things were a bit chaotic for a few days: terminated from my job on Friday, Driver's License also expired; it took a few days to get the cash from my small retirement account. Through it all, Stephanie was professional, compassionate, patient beyond reason...I got my license renewed, received my pay out on the following Tuesday, picked up the Jeep and left for a week's stay in Sedona, Arizona Wednesday morning. AND, she also arranged to sell my old vehicle at the same time. I wouldn't just recommend Glenwood Springs Ford and Stephanie to my friends, I would encourage them to check them out for New or Used vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your support and compliments. We love to help our customers any way we can. You were a real pleasure to work with and always had a positive attitude!Enjoy your new car and let us know if we can help with anything else!


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  • Helped a friend and found a car!

    We looked at Toyota and they didn't give us the time of day so we went next door.The salesman Gummy came out immediately and found us exactly wha...


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    We looked at Toyota and they didn't give us the time of day so we went next door.The salesman Gummy came out immediately and found us exactly what my friend needed and wanted. They are super nice. No pressure dealership. No hidden fees. They truly value your patronage. They also have unparalleled prices for used cars. We actually had a great selection

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Ford folks great!

    I just leased my 4th car from Glenwood Springs Ford. Always great people, honest information, reliable service department, and an overall pleasura...


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    I just leased my 4th car from Glenwood Springs Ford. Always great people, honest information, reliable service department, and an overall pleasurable experience, from leasing to trading in.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Broke down out of staters!

    Our car broke down while here on vacation. It turned out to be a recall issue, but we didnt know that and were so stressed about potential repair ...


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    Our car broke down while here on vacation. It turned out to be a recall issue, but we didnt know that and were so stressed about potential repair cost. Griffyn and a nice woman at the desk were so reassuring and even gave us recommendations for low cost entertainment for our family til we knew what was going on with the car. They found the part and had it repaired and ready to go the next day to keep car rental cost down. Could not be happier with the service and treatment. If we lived here, this would be the only place we would use for servicing our vehicle!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Great service, they will do what ever it takes to make the deal go through!


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    Great service, they will do what ever it takes to make the deal go through!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bought two cars in one day!

    Came in to get our old Ford Explorer serviced and decided to upgrade to a brand new one. Cassandra was great and very patient. Then figured we w...


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    Came in to get our old Ford Explorer serviced and decided to upgrade to a brand new one. Cassandra was great and very patient. Then figured we would get our boys a car so they were not driving our new one. Found a nice, safe car for two teenage boys to drive at a reasonable price. Very good day:)

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • NOT DRIVING TO DENVER ANYMORE!!

    I am john m. From Carbondale. The one that gave Glenwood Springs ford a bad review. I am now retracting that BAD review. I had a lady named Terri ...


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    I am john m. From Carbondale. The one that gave Glenwood Springs ford a bad review. I am now retracting that BAD review. I had a lady named Terri from Glenwood Springs ford contact me a few days after I wrote the review buy phone. Terri and I went over my service charges on my heater core replacement. she told me that they where very sorry, and it was just a miss understanding. Terri told me please don't think that I would have to drive out of town to get good service. Terri made every thing right. At this point I will go to Glenwood Springs ford for ALL my service needs. THANK YOU Terri it was nice talking to you and contacting me not many dealers care. But Glenwood Springs Ford does So THANK YOU AGAIN!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • NOT HAPPY!! I DRIVING TO DENVER FOR NOW ON!!!

    i had my son ford truck heater core replaced by there service dep. I check the price to replace a heater core on a 2008 f150 it a cost 1099.00 to ...


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    i had my son ford truck heater core replaced by there service dep. I check the price to replace a heater core on a 2008 f150 it a cost 1099.00 to fix it. when I got the bill it was 1589.00 and and the dash had black like glue our something on it that very hard to remove. wires were hanging down from under the dashboard.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • prompt response, helpful, cooperative

    when I asked for the details regarding the safety inspection the dealership performed on the car, I received a factual response right away. My que...


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    when I asked for the details regarding the safety inspection the dealership performed on the car, I received a factual response right away. My questions were not ignored or dodged, which is typical of most car sales people.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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