Thompson Buick Cadillac GMC

New 888-691-6489 Dealer Website
Used 888-897-1362 Email Dealer
Service 888-458-0316

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Reviews

Average Ratings

4.8
43 lifetime reviews.
  • Great dealership

    I flew in from out of state because they had the exact truck I was looking for. My salesman Danny was Extremely professional and made for a pleasa...


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    I flew in from out of state because they had the exact truck I was looking for. My salesman Danny was Extremely professional and made for a pleasant experience. Overall the dealership is friendly and very clean, wish I had this same experience at my local dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • mr allen

    great body shop and excellent employees......... highly rcommend


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    great body shop and excellent employees......... highly rcommend

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Buy Your New GMC Here!

    Ricky McCullough (Sales) and Marcus (Finance) were terrific to deal with. I appreciate Ricky's calm and consultive approach. I first looked at ...


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    Ricky McCullough (Sales) and Marcus (Finance) were terrific to deal with. I appreciate Ricky's calm and consultive approach. I first looked at the vehicle I selected late Saturday and Ricky patiently showed it to me. I told him I would return Monday with my trade. I called him first thing Monday and he started the process over the phone. When I arrived, he was ready for me and the entire deal went smoothly. Great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Dealership Experiance

    Looked at and talked to every brand. These people were just heads and shoulders above the rest.

    Dealer Response

    Thank you for your wonderful feedback. At Thompson Buick Cadillac GMC, we always strive to meet the needs of our customers no matter the situation...


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    Looked at and talked to every brand. These people were just heads and shoulders above the rest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback. At Thompson Buick Cadillac GMC, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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  • Vehicle purchase

    This was the best vehicle buying experience I ever had! Brian Blair our salesman was courteous and very knowledgeable about the vehicle we were bu...

    Dealer Response

    Eric, thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We wi...


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    This was the best vehicle buying experience I ever had! Brian Blair our salesman was courteous and very knowledgeable about the vehicle we were buying. We also were never kept waiting in an office like most of our experiences. The financial and service staff were also top of the line professionals looking out for what we needed. I could never after this image buying another vehicle from any other dealer. Thank you Thompson!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eric, thank you so much for taking the time to share your feedback with us!We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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  • Excellent buying experience

    Excellent buying experience from Greg and the business manager. Young guy forget name. Both went to bat for me and were gracious in the process. B...

    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experien...


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    Excellent buying experience from Greg and the business manager. Young guy forget name. Both went to bat for me and were gracious in the process. Bravo.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Regards, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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  • Purchase and service

    Very courteous and nice. Tried to perceive any issues I might have beforehand and explain to me. Excellent service. Very pleased. Will recommend a...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our service team is alway...


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    Very courteous and nice. Tried to perceive any issues I might have beforehand and explain to me. Excellent service. Very pleased. Will recommend and will go back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our service team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new and we look forward to hopefully doing business with you again in the future. Regards, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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  • Thompson GMC ranks high on my list!

    Every single time I am at Thompson GMC every associate there is friendly and smiling. While I am sitting in the waiting area every employee who pa...

    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts...


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    Every single time I am at Thompson GMC every associate there is friendly and smiling. While I am sitting in the waiting area every employee who passes says hi, with a smile. The service department is awesome! These guys know there stuff, they listen without interrupting and then assure me my investment is in good hands. I am very proud to own my GMC Acadia from Thompson GMC.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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  • Armond and Michelle are the best !!!

    I could not ask for a better experience with getting my ATS repaired. It was a nightmare being in an accident , but Thompson made every step of th...

    Dealer Response

    Jessie, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. ...


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    I could not ask for a better experience with getting my ATS repaired. It was a nightmare being in an accident , but Thompson made every step of the process so much easier than I would have ever imagined . From helping me with my rental to keeping me informed every step of the way! I could not be more happy with my repairs and the quality of customer service I received at Thompson's body shop.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jessie, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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  • Thompson Cadillac - Raleigh

    Always prompt, pleasant and professional - thanks Thompson!

    Dealer Response

    We appreciate the kind words. We look forward to seeing you again in the future! Regards, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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    Always prompt, pleasant and professional - thanks Thompson!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words. We look forward to seeing you again in the future! Regards, Lee Maynor; leem@thompsoncars.com; (919) 926-7680


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