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Reviews

Average Ratings

4.4
Average based on 14 reviews
  • Great Customer Service!!! Drew Jackson TOP notch!

    Andrew Jackson was Awesome!!! Greatest buying Experience I have had EVER!!! Great Team!!!!! Check them Out!!! Will be back!!!!


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    Andrew Jackson was Awesome!!! Greatest buying Experience I have had EVER!!! Great Team!!!!! Check them Out!!! Will be back!!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience!!

    Amazing experience over all.. Joe G. was informative and worked with us to get what we wanted at the price we were looking for.


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    Amazing experience over all.. Joe G. was informative and worked with us to get what we wanted at the price we were looking for.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Stanley Bruce, Pensacola, Florida

    Over the past 20 years, I have purchased numerous vehicles from Eddie Mercer. The buying experience has been great. I have always been treated fai...


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    Over the past 20 years, I have purchased numerous vehicles from Eddie Mercer. The buying experience has been great. I have always been treated fairly and given great customer service. Sometimes I just wanted to sell a vehicle and Eddie was able to give me a great price each time. I highly recommend Eddie Mercer Automotive.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Mr frank Brock

    I first looked at several autos, which was allowed to take home and show wife, after choosing the car I wanted it was a simple sale, they were ver...


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    I first looked at several autos, which was allowed to take home and show wife, after choosing the car I wanted it was a simple sale, they were very good and quick at the paper work, I would recommend the Eddie Mercer team to anyone.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Positive Experience

    For car shopping it was painless. Salesman let us look around without harrassing us. Not pushey at all. We found just what we were looking for. I ...


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    For car shopping it was painless. Salesman let us look around without harrassing us. Not pushey at all. We found just what we were looking for. I normally hate the financial dealings. Everthing went quite smoothly. It was the quickest time frame from start to finish I have ever experienced in purchasing a vehicle.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Awesome Dealership

    I am a local business owner of Gulf Taxi, Military shuttle for our local Military bases. I bought a 2007 BMW my salesman was was Andrew Jackson lo...


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    I am a local business owner of Gulf Taxi, Military shuttle for our local Military bases. I bought a 2007 BMW my salesman was was Andrew Jackson lol...I was very impressed with the laid back family feeling of purchasing my vehicle! I have taken military individuals to this dealership and they have given me great reports back. I will definitely refer people to Eddie Mercer Automotive

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • AMAZING!!

    I give EddieMercer 5 stars!! They worked so hard to get me approved for my dream car, a 2006 BMW 6 series..especially my salesman Jeremy! They eve...


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    I give EddieMercer 5 stars!! They worked so hard to get me approved for my dream car, a 2006 BMW 6 series..especially my salesman Jeremy! They even drove the car to me because I couldn't make it to them in Pensacola(I live 2 hours from them). I recommend anyone who is looking for a car to go there! Ask for Jeremy!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great buying experience!

    I just wanted to say my buying experience at Eddie Mercer was great. The Mercedes is amazing and my salesman was not pushy at all. The lot is beau...


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    I just wanted to say my buying experience at Eddie Mercer was great. The Mercedes is amazing and my salesman was not pushy at all. The lot is beautiful, with a great selection. I will recommend them to all my friends and will purchase from them again, Thank you guys!!! :)

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Want a reliable car, DON'T go to Eddie Mercer!

    We just bought a used car from Eddie Mercer five days ago. The salesman told us at least 3 times that their mechanic said the car we were buying w...


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    We just bought a used car from Eddie Mercer five days ago. The salesman told us at least 3 times that their mechanic said the car we were buying was the most mechanically sound vehicle on the lot. Within 24 hours the check engine light came on. We had a mechanic take a look and it was a nick in one of the spark plug wires. It had been wrapped in electrical tape that melted causing it to misfire. Not that big of a deal because a new set of wires was only about $30. We fixed it and that was that. The check engine light went off. We didn't feel the need to call the dealership over a $30 fix. Well about two days later the check engine light came on again. We rechecked the wires and they were all fine. The next day we took the car to Advanced Auto and it came back with two different codes. When we went to leave Advanced Auto the car would not start. It cranked but wouldn't do anything else. We googled the codes and found the possible causes. There were two possible easy fixes so we went ahead and changed the thermostat and fuel filter. The car still would not start. At this point we decided to call the dealership. The salesman took down the codes that we got from Advanced Auto and said he'd call us back. Well that never happened. About four hours later we called back only to be told that the dealership only made about $20 on the car that we bought so we were out of luck. We were hoping to possibly just trade the car for another an the lot that was in good running condition. After working on the peice all day it is still not running. Bottom line is if you would like a vehicle that runs for more than a few days DON'T buy from Eddie Mercer Automotive. And don't expect them to stand behind their vehicles.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Sarcasm, not good!

    Poor customer service I am sorry that your vehicle and price for the vehicle too high for me but don't be so sarcastic about what I say. Never wil...


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    Poor customer service I am sorry that your vehicle and price for the vehicle too high for me but don't be so sarcastic about what I say. Never will I ever consider buying any vehicle from here.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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