BEST car buying experience I've ever had!
This was the best car buying experience I've ever had! Everyone at Bill Pearce is fantastic. My salesman Isaac Ndalo is a walking car encyclopedia. That's not all. He is so passionate about these cars and knows every little detail. That's not the best part. He is very intuitive about what car would be right for me. I took my time choosing a car and Isaac was able to help me compare, intuit what I really wanted and I know I got the best car for my needs. I love my new car! I would shop here again in a heartbeat, but I have such a great car, I won't need to for a long time. I will be referring all my friends. Thank you Isaac and Bill Pearce Motors.
Wonderful Sales Associate
I bought my 5th Volvo from John Pohl at Bill Pearce Motors. John is the best sales associate my husband and I have worked with through many years of buying cars for ourselves and our children. John listens, remembers, doesn't pressure, is calm, and very thorough. Highly recommend him if you are looking to buy a car.
We love Volvo cars and SUV's! The local dealer in Reno is awesome! Vincent Harris took really good care of us and everyone was so respectful and he made it so easy to buy the car etc. WE bought our first Volvo approx. 12 years ago and the salesman in San Jose, CA, said Now you will be "Volvo for Life!" And WE are...
Michael Sanderson robbing the customer blind
Who charges $344.82 to fix NOTHING ?? I will never bring my cars to you again. Feel free to tax and add shop fees to that.
My new Mini-Cooper
My first dealings with Bill Pearce Motors and Zeb Parker. Smoothest car purchase I have ever done. Can't wait to put some miles on my Mini!
I've been dealing with Bill Pearce for over a decade. With my Porsche, BMW and Volvo's. They have always been great to deal with for all of my cars. My service writer Michael Sanderson on the Volvo side, and Bill Patrick on the BMW side, I deal with both, are exceptional to work with. Great car dealership!
Poor customer service for a "luxury" brand.
13 days to get one part. Customer service never informs us what's going on. When we call we get misinformation and lies. Management thinks the level of customer service they provide is acceptable. This is the biggest problem with this location.
Service on my Volvo S60 and husband's Volvo SUV
We have been doing business with Bill Pearce Volvo since 2014 when we moved back to Reno. We also did business with them from 1993-99 when we lived in Reno the first time. Service is excellent. No games. No upselling. Mike Sanderson is the Volvo service manager. He is competent and professional. He does the best he can even when a particular service has to run over long due to no fault of his own. The facilities are immaculate. They have all the amenities for the customer when you have to hang around. Computers, TV, food, drinks and comfortable chairs. Bring your own reading material though!
Bill Pierre Ford
Had a great experience with our salesman Vitaly. He was very helpful, knowledgeable, and patient with our questions. We purchased an Titanium Escape. Thank you
Great Customer Service
Great customer service and excellent body work as well. Michael is always a pleasure to work with!