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Reviews

2.8
Average based on 5 reviews
  • NISSAN SERVICE DEPARTMENT SUCKS

    Purchased a new Altima that had scratches told salesman ab them the same day that I purchased the car was told to bring car back the next day.. We...


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    Purchased a new Altima that had scratches told salesman ab them the same day that I purchased the car was told to bring car back the next day.. Went and guy removed all tags from inside the car told salesman again that scratches were still there told to bring car back so back I go ab a total of 4 times each time being told to come back Bc they needed to bring in someone finally just gave up on that.. Next they called ab a survey regarding the service department apparently they didn't like the responses that were given in regards to the service department so the lady tried to get an attitude and I just hung up in her face.. Bottom line a survey is based on your opinion if you don't like what someone says then does ask them to do one.. Then months later get a call from a 1 800 # ab bringing car in for service and that the service department from ORR NISSAN SOUTH WOULD CALL TO MAKE SURE THE TIME WAS GOOD STILL WAITING ON THAT CALL.. So yes ORR NISSAN BY FAR HAS THE WORSE SERVICE DEPARTMENT!!!!!

    Shopped for a new car
    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Started great, then came service dept. (horrible)

    The sales staff was great. Purchased new altima and service plan.Found out how awful service department was. Have had car in shop several times fo...


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    The sales staff was great. Purchased new altima and service plan.Found out how awful service department was. Have had car in shop several times for same problem. Todd, who I believe is service manager is awful to deal with and very unprofessional. Like I said, sales staff was great to deal with but beware of service department. Documented they performed work on car that they didn't do as well. Better mark your oil filter and mark your tires if you take your car in for service, you might be surprised what doesn't get done.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Great from start to finish

    I purchased my maxima from here. I was treated great. The process was easy. I feel like if you do your research you wont have the woes that some p...


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    I purchased my maxima from here. I was treated great. The process was easy. I feel like if you do your research you wont have the woes that some people have in buying a car. Then again I have excellent credit and if I want, I can get it. Ty Taylor is my boy. Ask for him and he will treat you the way I was. Good luck and buy Nissan!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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