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Reviews

Average Ratings

4.3
8 lifetime reviews.
  • Got a nice truck and Great experience!

    We bought a used 2011 Truck from Fremont Volkswagen. It was our first experience with the Fremont chain and it was great. Everyone we met was frie...

    Dealer Response

    Hi, Kevin! We are thrilled to hear that your first experience with us was a great one! Enjoy your new truck and we look forward to seeing you agai...


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    We bought a used 2011 Truck from Fremont Volkswagen. It was our first experience with the Fremont chain and it was great. Everyone we met was friendly and professional and not overbearing. Their demeanor and friendliness remained the same throughout, even when I did not buy all the extras. The extra services included in the poo purchase are a great bonus. I would definitely shop here and purchase again in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, Kevin! We are thrilled to hear that your first experience with us was a great one! Enjoy your new truck and we look forward to seeing you again in the future!


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  • Great Service Department!!

    I was passing through Casper on a four-month transcontinental adventure in my 2014 Jetta Sportwagen when I realized it was time for an oil change....


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    I was passing through Casper on a four-month transcontinental adventure in my 2014 Jetta Sportwagen when I realized it was time for an oil change. The service department cheerfully fit me in on very short notice, gave the car a check-over and washed it so it sparkled! These folks are just spectacular.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Ok Dealer

    Purchased a certified used 2007 Beetle for my wife. The salesman was excellent, communication was easy and always returned phone calls. They drove...

    Dealer Response

    Hi, Ray. Thank you for taking the time to give us your feedback. We are happy to hear that you were pleased with your salesman and your car buying...


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    Purchased a certified used 2007 Beetle for my wife. The salesman was excellent, communication was easy and always returned phone calls. They drove the car to their dealer in Cody for my convenience. However, the car as delivered could have been a bit better considering it was a 'certified' used car. The headlight lenses on both sides were glazed over, an easy fix, but should have been taken care of. Discovered that the rear cargo area was not flat. Upon inspection the spare tire underneath was not lying flat in the wheel well. The reason was something hit the area from underneath, causing the floor of the wheel well to bend upward about one or two inches, causing the tire to no longer lay flat in the well. This caused the floor of the cargo area to no longer be perfectly flat. This should have been caught by the dealer and fixed. This is probably not a complicated fix, just a hammer job to bend the wheel well back down.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, Ray. Thank you for taking the time to give us your feedback. We are happy to hear that you were pleased with your salesman and your car buying process! We do, however, apologize that your Beetle was not serviced properly given that it is a certified pre-owned vehicle. Would you mind giving me a call or email at your earliest convenience? I would like to discuss with you the difficulties you are experiencing in detail. Best- Thom Schultz, GM 307-233-4300 tschultz@fremontmotors.com


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  • Great customer service

    Oil change went smooth. Able to get me in around the time I desired, offered a good price for an oil change that uses synthetic, and was done with...


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    Oil change went smooth. Able to get me in around the time I desired, offered a good price for an oil change that uses synthetic, and was done within an hour like I was guaranteed. Topped off my other fluids and washed my car (many bugs from traveling).

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Watch Your Pocketbook!

    This dealership, like all Fremont Motor dealerships, is really only interested in charging their customers as much money as they think they can ge...

    Dealer Response

    Hi Former Wyoming VW fan. We apologize for your negative experience. It is certainly not the norm of how we conduct business. We have been servi...


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    This dealership, like all Fremont Motor dealerships, is really only interested in charging their customers as much money as they think they can get away with for needless repairs. BEWARE OF THIS DEALERSHIP FOR ALL REPAIRS! You will be paying plenty for needless repairs and service! They will say your vehicle needs everything replaced or repaired regardless of miles or condition of your vehicle. Fremont Motors is very consistent with this practice! I will never go to any Fremont Motor dealerships ever again for anything!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Former Wyoming VW fan. We apologize for your negative experience. It is certainly not the norm of how we conduct business. We have been servicing the people since 1938 and that does not happen by not taking care of people. If you would like to discus your particular instance with our General Manager Arin Guschewsky at 888-725-7073 maybe we can rectify the situation.


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  • Nice Folks, Questionable mechanical skills

    Nice folks, they will do what they can to take care of you. However the competence of the mechanics there is marginal.


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    Nice folks, they will do what they can to take care of you. However the competence of the mechanics there is marginal.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great friendly service awesome experience !

    Nice friendly staff was a pleasure doing buisness there. They got me a great deal on a car that was top notch.


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    Nice friendly staff was a pleasure doing buisness there. They got me a great deal on a car that was top notch.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Freemont Motors VW Dealer

    I'm not a great writer so before I start I want to apologize for my writing abilitys. When I started the process of purchasing a new vehicle I wan...


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    I'm not a great writer so before I start I want to apologize for my writing abilitys. When I started the process of purchasing a new vehicle I wanted to check out the new Volkswagon Jetta from the reviews I read they got really great fuel mileage. And being that I drive 1800 miles a month I needed a break from my gas guzzler so, I visited my local VW dealer (Freemont Volkwagon) in Casper Wyoming . I can only say that theis guys/gals were just great, very professional, easy to deal with. I'm so glad that I chose the Volkswagon and Freemont motors to purchase my car. I highly recommend these guys/girls they are the cream of the crop! I will not trust anyone else for service, parts, or recommendations on my vehicle. Try them out you won't be sorry Thank you, Greg R. Casper, Wyoming

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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