Ken Garff Volkswagen

Reviews

4.9 out of 5 4.9
142 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2018

    Kai was great to work with and made the car buying experience easy. Direct answers and none of the typical gimmicks of going back and forth to the manager.... Easy buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2018

    Bryce was very easy to work with and communicated everything very clearly and thouroughly from start to finish, i was happy with my overall experience... from start to finish

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 21, 2014

    Chase & Cameron we wonderful salesmen to work with! They answered every question we had about the Passat and Jettas! Thank you guys for the wonderful experience... we had!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 28, 2018

    Our sales man Brady was exceptional! From start to finish was a breeze and Brady made sure I was in the vehicle that I wanted. Nothing felt forced!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 22, 2018

    I was very surprised by how good of an experience it was to buy a used car. I didnt feel like it was all about the sale, I felt like it was genuinely about... an honest and fair deal.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2018

    I have purchased multiple cars from multiple dealers all over the US and haven’t had much of an easier experience than the one I had here. I had... the pleasure of working with Brady. He was direct and detailed from the beginning to the end. He found the car I wanted and got it to me in a very timely manner. I appreciate Sherry K. As well who’s the finance manager. They’ve got a well oiled system and it revolves around making satisfying the customers needs.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2018

    We were looking for a used Dodge Journey that we had seen online. Our salesman, Anthony, was terrific. He wasn’t pushy at all but very helpful throughout... the whole buying process. Very good experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 3, 2018

    I am a retired new car dealer. I know honesty and dishonesty This dealership is run like a family and you become a family member when you hit the door.... I drove 50 mikes away to buy from them. Johnny and Bradyvare simply the best.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 1, 2018

    Not impressed with pricing and forcing buyer to finance to get the advertised price. Also, when asked to throw a key chain into the deal , I was denied.... Really? A $10 (at best) key chain??

    4.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 26, 2018

    Very nice person she was exceeding good at her job give her a raise very nice to buy from first-time buying a Volkswagen thank you

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews