Ken Garff Volkswagen

Reviews

4.9 out of 5 4.9
159 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 3, 2018

    I traded in my old car from a bad dealership and switched it over to a new one! I didnt have the best situation going in and Brady worked with me into... getting a best situation/deal for me!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 3, 2018

    I worked with Brittany and she did a great job helping us understand our options. We looked at a new lease, buying our existing lease, and just turning... it back in and decided to buy it out.

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    Shopped for a used car
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  • July 21, 2014

    Chase & Cameron we wonderful salesmen to work with! They answered every question we had about the Passat and Jettas! Thank you guys for the wonderful experience... we had!

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  • 5.0 out of 5
    December 3, 2018

    Devon made our buying experience so easy. He knew everything about the VW Atlas and was very knowledgeable about every feature from every different model.

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    Shopped for a new car
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  • 5.0 out of 5
    November 30, 2018

    Johnny and Brady were wonderful to work with, they went out of their way to get me the car I was looking for. This is a sweet 16 present for my daughter... and they went extra mile to find specific car!

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    Shopped for a new car
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  • 5.0 out of 5
    November 30, 2018

    Ken Garff Volkswagen is the absolute BEST. The sales and managerial staff are out of this world! They made buying out the lease on my easier than I ever... could have imagined. Bryce Cook is an absolute gem! His attention to detail, as well as his kind and compassionate demeanor created an extremely supportive and safe environment in which to explore all of my options. This is the guy you want to buy your car from, hands down.

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    Shopped for a used car
    Did make a purchase
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  • 3.0 out of 5
    November 26, 2018

    I unfortunately arrived on a day that my salesperson, that helped me find my car, wasn't in. I got shuffled around and a hard press to do my financing... through them after I had already made other arrangements. It didn't feel very good. Also at the end of the transaction, I was excited to get the promo I'd been told about by my salesperson and the guy that helped me with the test drive. The third person who helped finish up the paper work, bothered to point out that I was a day early and I shouldn't be getting it. That just put a sour taste in my mouth.

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    Shopped for a used car
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    Dealer Response

    Hello, My name is Cortney I am the Brand Advocate Manager at Ken Garff Volkswagen. Thank you so much for the feedback we appreciate it. If you could p...lease give me a call. I would like to hear more about your experience. 801.714.2388 Thank you!

  • 5.0 out of 5
    November 26, 2018

    Brady was so helpful in finding different cars in my price range. He showed me several options without pressuring me into buying any of them, and was very... open and clear about everything. I’m very happy with my purchase!

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    Shopped for a new car
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  • 4.0 out of 5
    November 20, 2018

    We had a great experience he was mostly honest with us except for when it came to the warranty he wanted more than I thought it should have been I had... to go buy my own for half that I don't know why he did that I guess to make some money on me other than that he was a good salesman

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    Shopped for a used car
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  • 5.0 out of 5
    November 18, 2018

    Anthony was really great to work with. We didn’t make our decision right away and he was fine with us taking our time as we went through the process... and helped to find something that would work with our budget and needs.

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Ken Garff Volkswagen

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