Balise Hyundai of Fairfield

(4.8) 22 reviews

Dealer on Cars.com since July 2015

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
22 lifetime reviews.
  • Great Experience

    Maintained communication through the process and when it came time to buy, they made the impossible happen--I got the car I wanted! Going there I kne

    ...

    w I might not be able to buy the car due to the financial numbers, but they got it done and I drove the car home the same day. When it came time to sign the paperwork, everything was in order and it went smooth. I am an out of state buyer and this all went very easy.

    Not Applicable
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    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you've had such a great experience with us, Wayne! Our staff works hard to go the extra mile for all of our valued customers.

    ...

    We sincerely appreciate your loyal business and hope to continue to serve you for many years to come. Safe travels!


  • Thank you Mary from service!

    The Customer service here is nothing short of excellent. Mary the service advisor is the absolute best. I used to take my Sonata to Pep boys, but fe

    ...

    lt like I was always being sold Services that I didn’t actually need. I discovered Balise Hyundai (formerly Fairfield Hyundai) in 2015 and I’ve stuck with them since. If I have any issues, then I can always text Mary who then gets me scheduled in for service ASAP. Service is always quick and efficient. The waiting lobby is super comfy with a nice TV and coffee/tea. I usually always fall asleep on the coach lol. If necessary, I can always get a loaner or a ride to my destination if I need to leave my car at the dealership. ALSO, Russ is awesome! He drove me to work a few weeks ago when I had to drop my 2016 Sonata off for service. Kept me entertained with a bunch of stories, including the incredible story of how he walked into Balise and got hired after deciding to come out of retirement. I’d definitely recommend this dealership to anyone!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • RJ Lelis

    We walked in the dealership not expecting to make a purchase; however, RJ Lelis was so friendly and welcoming that we decided to look around. RJ Lelis

    ...

    has excellent customer service skills. He listened to our needs and was very supportive from the moment we stepped into the showroom until the day we met with the Financial Director. He stayed by our side the entire time.

    Customer Service
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    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

3 lifetime reviews of the Service Department.

  • Thank you Mary from service!

    The Customer service here is nothing short of excellent. Mary the service advisor is the absolute best. I used to take my Sonata to Pep boys, but fe

    ...

    lt like I was always being sold Services that I didn’t actually need. I discovered Balise Hyundai (formerly Fairfield Hyundai) in 2015 and I’ve stuck with them since. If I have any issues, then I can always text Mary who then gets me scheduled in for service ASAP. Service is always quick and efficient. The waiting lobby is super comfy with a nice TV and coffee/tea. I usually always fall asleep on the coach lol. If necessary, I can always get a loaner or a ride to my destination if I need to leave my car at the dealership. ALSO, Russ is awesome! He drove me to work a few weeks ago when I had to drop my 2016 Sonata off for service. Kept me entertained with a bunch of stories, including the incredible story of how he walked into Balise and got hired after deciding to come out of retirement. I’d definitely recommend this dealership to anyone!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Awesome Service Team!

    Zack the service advisor was awesome! He kept me updated about the repairs to my car and was really a pleasure to deal with. My car was fixed quickly,

    ...

    and I was on my way. Would definitely recommend !!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $39.95

    Wheel Alignment (AWD)

    $69.95

    Battery Service

    $89.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2015

Balise Hyundai of Fairfield is now part of the Balise Auto Group! One of the largest dealer groups in New England. We have a large selection of Quality new and used Hyundais in Fairfield,Danbury, Bridgeport, New Haven, and the surrounding areas. Whether you are looking for a Honda Accord, BMW M3,Jeep Grand Cherokee, or one of our many Quality pre-owned vehicles, Balise Hyundai of Fairfield is the place to shop. We need used inventory. We'll buy your car even if you don't buy ours!

""You'll do better at Balise""
Balise Hyundai of Fairfield
2269 Post Rd Fairfield, CT 06824
New (203) 816-6045
Used (203) 349-8965
Service (203) 803-2334
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