Galpin Volkswagen of the San Fernando Valley

New 888-691-8506 Dealer Website
Used 888-284-2047 Email Dealer
Service 888-895-9146

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Reviews

Average Ratings

4.9
Average based on 95 reviews.
  • Thank you

    I was out to purchase a new car for my daughter. Thanks to Neil Stone the experience could not have been more enjoyable. What better way then to h...

    Dealer Response

    Steve, I'am very happy to hear that your car buying experience was enjoyable! We value your loyalty, and thank you for the feedback. We hope your ...


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    I was out to purchase a new car for my daughter. Thanks to Neil Stone the experience could not have been more enjoyable. What better way then to have your first car purchasing done with so much care and professionalism. Thank you Neil we are loyal to Galpin forever

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Steve, I'am very happy to hear that your car buying experience was enjoyable! We value your loyalty, and thank you for the feedback. We hope your daughter enjoys her car! Take care.


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  • Thanks

    I want to thank everyone thanks to ROberto Guerrero I get a great deal and i am really enjoying my new jetta.

    Dealer Response

    We're happy to hear that we were able to provide you with an exceptional deal on a great vehicle, Gonzalo! Safe travels!


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    I want to thank everyone thanks to ROberto Guerrero I get a great deal and i am really enjoying my new jetta.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear that we were able to provide you with an exceptional deal on a great vehicle, Gonzalo! Safe travels!


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  • Great deals and customer service

    2nd time doing business with this dealership. Always transparent, friendly and they have their customers' best interest in mind. I am extremely im...

    Dealer Response

    Hi Caroline, thank you for your continued business. Our team strives to create a relaxing environment where customers can truly find the right mat...


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    2nd time doing business with this dealership. Always transparent, friendly and they have their customers' best interest in mind. I am extremely impressed by Victor Frausto who always found the car I wanted and a price that would fit in my budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Caroline, thank you for your continued business. Our team strives to create a relaxing environment where customers can truly find the right match based on preference and budget. We hope you'll consider us again. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


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  • Francisco Gutierrez at Galpin Volkswagen

    I walked into Galpin last June and I had a VOLKSWAGEN GTI in mind. Galpin did not have the model I wanted but they found the exact model I had bee...

    Dealer Response

    Jaime, thank you for taking the time to write a review. Congratulations on your new car! We appreciate your recommendation of Galpin and hope we m...


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    I walked into Galpin last June and I had a VOLKSWAGEN GTI in mind. Galpin did not have the model I wanted but they found the exact model I had been dreaming of and they found one in Palm Springs. Francisco Gutierrez made it possible to have the car ready for me at Galpin the next day after my first visit. He was very professional and thanks to him, my buying experience was quick and effortless. Thank you so much and keep up the great customer service you offer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jaime, thank you for taking the time to write a review. Congratulations on your new car! We appreciate your recommendation of Galpin and hope we may be of service again in the future. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


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  • Happy Customer

    Great experience, They were able to help me over the phone and get everything ready for me so all i had to do is come in Sign and Drive. The custo...

    Dealer Response

    Nick, thank you for taking the time to share your feedback with us. It is our goal for all our staff to provide a positive customer experience and...


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    Great experience, They were able to help me over the phone and get everything ready for me so all i had to do is come in Sign and Drive. The customer service from Victor Frausto was A1...He went above and beyond to make sure that i was completely satisfied with my purchase. He even came all the way to my house to pick me up and bring me to the dealer ship. Victor is the "REAL MVP" Thank you again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nick, thank you for taking the time to share your feedback with us. It is our goal for all our staff to provide a positive customer experience and we're glad you are satisfied. Happy motoring! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


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  • Roberto Guerrero at Galpin Volkswagen

    Roberto Guerrero at Galpin Volkswagen was great! I purchased a 2012 Volkswagen Jetta and he was very helpful throughout the whole process and answ...

    Dealer Response

    Cristina, thank you for your five-star review and recommendation of Roberto! We hope you're enjoying your Jetta, and please let us know if there's...


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    Roberto Guerrero at Galpin Volkswagen was great! I purchased a 2012 Volkswagen Jetta and he was very helpful throughout the whole process and answered all my questions clearly and efficiently. I arrived to the dealer late in the evening and Mr. Guerrero was very patient throughout the process and and even stayed after hours until 1 AM until the deal was made and I purchased my car. Overall great customer service, I would recommend him to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cristina, thank you for your five-star review and recommendation of Roberto! We hope you're enjoying your Jetta, and please let us know if there's anything else we can do for you! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


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  • Great Experience at Galpin! Victor Frausto is A+

    I have nothing but outstanding reviews for Victor Frausto at Galpin. He was attentive, knowledgeable and efficient, which made the entire car leas...


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    I have nothing but outstanding reviews for Victor Frausto at Galpin. He was attentive, knowledgeable and efficient, which made the entire car leasing process so much easier. He helped me find exactly what I was looking for in a Jetta and was an absolute pleasure to work with. I will absolutely recommend Galpin and Victor to family and friends and will utilize his help again in the future! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sales

    Brad Wolfe made the decision on which model VW to purchase loads of fun. We've referred many family and friends to him and they all came back very...


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    Brad Wolfe made the decision on which model VW to purchase loads of fun. We've referred many family and friends to him and they all came back very pleased with their purchase, as well as share the same feeling and experience as we continue to have with Brad. We have total trust in Brad.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank You Great service

    The car that I was looking for is manual transmission love to drive and wants to have before Christmas then visit Galpin Vw and Roberto Guerrero w...


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    The car that I was looking for is manual transmission love to drive and wants to have before Christmas then visit Galpin Vw and Roberto Guerrero wich is my salesman for long time he is very patience and honest now I got a lease for 36 month wich I love it and I got it at Galpin is the place to go if you want good service come and see Robert Guerrero worth the time to take to wait for him thank you GALPIN wich is the number one dealer in the world no wonder they are!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank God For Ryan Bridges of Galpin

    My son is a full-time college student and was in need of a car.Given his limited financial resources, Ryan helped him lease a 2015 car with very m...

    Dealer Response

    Cathy, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Ryan was able ...


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    My son is a full-time college student and was in need of a car.Given his limited financial resources, Ryan helped him lease a 2015 car with very minimal down payment and affordable monthly payment. Ryan did the best he could to help, considering all available options and never giving up even when we were about to, until finally giving us the impression that, if all salesmen are as kindhearted as him, purchasing a car at a dealership will not be a scary experience after all. Thank God for his good heart.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cathy, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy Ryan was able to provide you with the guidance needed in making your decision. Again, we're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


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