Dulles Motorcars Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.6
93 lifetime reviews.
  • Jeep Grand Cherokee Purchase

    All went very well - everyone went out of their way to assist me.

    Dealer Response

    Thank you for coming to see us and for the great review. We are glad to hear that everything went well with your car buying process.


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    All went very well - everyone went out of their way to assist me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for coming to see us and for the great review. We are glad to hear that everything went well with your car buying process.


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  • 2017 Ram Tradesman purchase

    I had researched both Ford and Ram trucks and it was only few Ram dealers willing to get me an out the door price I had specified. A couple of F...


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    I had researched both Ford and Ram trucks and it was only few Ram dealers willing to get me an out the door price I had specified. A couple of Ford dealers came back willing, but too late. Dulles had the lowest priced vehicles within 500 miles of me so I rented a car once the deal was confirmed and drove down with my daughter from upstate New York to make this happen. I was surprised there was no sales pitch for extended warranties, accessories and whatever as you typically encounter. Raymond Hartley played it as straight as one could ask for. He helped me drop off my one way car rental and even drove me around a bit to show me where to get dinner being I was not familiar with the area, having not been there for over 20 years. Very easy transaction and no hassles whatsoever. Thanks for making a purchase as simple as could be and for stocking vehicles that no one up here in Northern New York are willing to sell. A+ all the way!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeep Grand Cherokee

    Luis was my sales person at Dulles, he was a pleasure to work with. I had done my research on the Grand Cherokee Jeep so I knew what I wanted and ...


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    Luis was my sales person at Dulles, he was a pleasure to work with. I had done my research on the Grand Cherokee Jeep so I knew what I wanted and he respected that. The entire deal was done online and over the phone. I would definitely recommend him (& Brittany in Finance)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Experience

    Communication was key and they were very attentive. Accommodated to all requests and transaction was seemless.


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    Communication was key and they were very attentive. Accommodated to all requests and transaction was seemless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • HORRIBLE EXPERIENCE

    Worst customer service. Mr Moe Zargarpur ( the newly appointed sales manager)makes up prices of car and changes it when he feels like it. I was wo...


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    Worst customer service. Mr Moe Zargarpur ( the newly appointed sales manager)makes up prices of car and changes it when he feels like it. I was working with Mr Elliott at his dealership and after confirming the price on model no J7799 for $43,400 out the door was on my way with my wife to their dealership to buy the car. I live one hour away from the dealership. My wife and I were half way to the dealership when we get a a call from Mr Moe that the price of the car is another thousand dollars. I reminded him that this was unethical and wrong and he basically tried to make up a story that he was talking about a different car. I have the texts with the model # along with the agreed upon price. Mr. Moe basically lied to us and really ruined our day and wasted our time.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • excellent customer service

    I was only able to email BJ. My schedule is difficult and I was not able to make a trip there to see a truck, that recently sold. BJ was very pa...


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    I was only able to email BJ. My schedule is difficult and I was not able to make a trip there to see a truck, that recently sold. BJ was very patient and professional. He tried everything he could to get me to come visit. I would highly advise talking with him for the buying process. He was very honest about the whole process. I will continue to look for trucks at this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Ms. Monica tremba

    Jj was extremely helpful in getting the best deal for me.


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    Jj was extremely helpful in getting the best deal for me.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Jeep Grand Cherokee Purchase

    Went in to test drive a Jeep Grand Cherokee, worked with Ray who was super helpful very straightforward on pricing and ended up purchasing it that...


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    Went in to test drive a Jeep Grand Cherokee, worked with Ray who was super helpful very straightforward on pricing and ended up purchasing it that day. Would definitely recommend that you check them out before running to Tysons or Fairfax.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Beautiful car great price

    Elliot answered all my questions gave a bumper to bumper presentation of the 2016 Cherokee limited...Test drive was fun..Able to make an informed ...


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    Elliot answered all my questions gave a bumper to bumper presentation of the 2016 Cherokee limited...Test drive was fun..Able to make an informed choice and buy with confidence... Ran into a hold up with tow package, Having to go back home Elliot delivered to my house in Richmond!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Dulles Chrysler Jeep

    The professionalism, dedication and support provided by the sales manager (Chalky), salesperson (Kayla) and finance department was excellent. The...


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    The professionalism, dedication and support provided by the sales manager (Chalky), salesperson (Kayla) and finance department was excellent. The staff made it an easy process and welcoming event. Thank you for this positive experience ¿

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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