Reviews
Write a reviewGreat experience
I traded in my car for an older model truck. I had a great experience. They were easy to work with . I would trust them to do business again in the future.
Great experience
I traded in my car for an older model truck. I had a great experience. They were easy to work with . I would trust them to do business again in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, wow, wow!!!
After I spoke with Bob at Hertz on May 21, 2020, somehow I knew that I had chosen the right place to purchase my car! He was extremely friendly, personable and none rushed. I bought my Nissan Sentra today and Mr. Dennis was amazing! He is such a calm, patient and professional to the utmost! He assured me that I am making a good choice! Thank you!!!
Wow, wow, wow!!!
After I spoke with Bob at Hertz on May 21, 2020, somehow I knew that I had chosen the right place to purchase my car! He was extremely friendly, personable and none rushed. I bought my Nissan Sentra today and Mr. Dennis was amazing! He is such a calm, patient and professional to the utmost! He assured me that I am making a good choice! Thank you!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unethical Sales Practices
They pressure you to buy gap and protection coverage you don’t need, telling you that you can drop it anytime. But when you attempt to cancel the coverage you don’t need, they won’t refund the cost that they make you pay upfront. I’ve been in contact with Justin Boerste for more than a year trying to resolve this. He said several times that he would process it and send a check. The process is a scam and they are a team of unethical liars. Go elsewhere to spend your money.
Unethical Sales Practices
They pressure you to buy gap and protection coverage you don’t need, telling you that you can drop it anytime. But when you attempt to cancel the coverage you don’t need, they won’t refund the cost that they make you pay upfront. I’ve been in contact with Justin Boerste for more than a year trying to resolve this. He said several times that he would process it and send a check. The process is a scam and they are a team of unethical liars. Go elsewhere to spend your money.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We apologize for the experience with our rental services. Please email customerrelations@hertz.com with more details regarding your concerns.
D. Patti
They staff here is helpful, informative & professional. I came in for one car and bought a different one. They were patient and it was an easy process.
D. Patti
They staff here is helpful, informative & professional. I came in for one car and bought a different one. They were patient and it was an easy process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The best car purchase experience for me
I really enjoy the overall purchase process, David and Justin they both did a great job, great service, no pressure. I from Shanghai, as a foreigner, they didn't cheat me. one car, one price, no fake, no xxxxxxxx. so whatever where are you from, trust me, Hertz Car Sales should be your first choice !
The best car purchase experience for me
I really enjoy the overall purchase process, David and Justin they both did a great job, great service, no pressure. I from Shanghai, as a foreigner, they didn't cheat me. one car, one price, no fake, no xxxxxxxx. so whatever where are you from, trust me, Hertz Car Sales should be your first choice !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wife looking for car
When my wife started looking a few months ago she spent a lot of time on the internet. When she found the Kia Sportage she wanted at Hertz it meant a trip to Charlotte (1 1/2 hours away). We were not disappointed. David and Eli were great to work with and we went home with her Kia. Would recommend them to anyone looking for a quality used vehicle.
Wife looking for car
When my wife started looking a few months ago she spent a lot of time on the internet. When she found the Kia Sportage she wanted at Hertz it meant a trip to Charlotte (1 1/2 hours away). We were not disappointed. David and Eli were great to work with and we went home with her Kia. Would recommend them to anyone looking for a quality used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customers come first
This was my first time buying and financing a newer car, so I was hesitant about where to go. My friend told me he used Hertz in Rock Hill so I figured I would try the Hertz near me. Dennis was very quick with response and both him and Elio helped get me through this process. Though I was not the easiest client they still helped me with every step. There were bumps in the road but they were honest and helped me every step of the way. After buying my car about a month in I was having different issues and when I contacted Dennis and Elio and the next morning they got back to me and helped me handle and resolve my issues. I will probably never get to thank them.. But thank you for your work and being unlike any other auto sales place because you truly do have your customers come first.
Customers come first
This was my first time buying and financing a newer car, so I was hesitant about where to go. My friend told me he used Hertz in Rock Hill so I figured I would try the Hertz near me. Dennis was very quick with response and both him and Elio helped get me through this process. Though I was not the easiest client they still helped me with every step. There were bumps in the road but they were honest and helped me every step of the way. After buying my car about a month in I was having different issues and when I contacted Dennis and Elio and the next morning they got back to me and helped me handle and resolve my issues. I will probably never get to thank them.. But thank you for your work and being unlike any other auto sales place because you truly do have your customers come first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your 5-star review, Sarah. We're glad to hear that Dennis and Elio could provide you with the customer service that you deserve, and that you're pleased with your overall experience.
Best place to buy a car!!
Justin and Dennis were both fantastic, it was my first time buying a car and it was the fastest and best decisions I've ever made going to hertz on south blvd. Everyone was friendly and things seem to get done a lot faster there. Id recommend anyone who is looking for a vehicle tto purchase one from them. FANTASTIC service. Fast and reasonable.
Best place to buy a car!!
Justin and Dennis were both fantastic, it was my first time buying a car and it was the fastest and best decisions I've ever made going to hertz on south blvd. Everyone was friendly and things seem to get done a lot faster there. Id recommend anyone who is looking for a vehicle tto purchase one from them. FANTASTIC service. Fast and reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Justin and Gary were a pleasure to deal with personalble and answered all my questions. Fast simple process with no hickups. I recomend coming here for a good price and great experience.
Great experience
Justin and Gary were a pleasure to deal with personalble and answered all my questions. Fast simple process with no hickups. I recomend coming here for a good price and great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad they were able to make the process so easy for you, Patrick. We will pass on the kind words to the team there. Thank you for taking the time to leave this review.
Wonderful experience and great customer service!
We found a car online that we were interested in purchasing. When we arrived at Hertz, we were greeted by Dennis Matheney, who showed us the vehicle and gave us plenty of time to look it over and take it for a test drive. Once we decided to purchase, Justin Boerste was very helpful crunching numbers so we could stay within our budget. We did not feel any pressure and our overall experience was pleasant and satisfactory. I would recommend anyone looking for a vehicle to go to Hertz and see these great team of guys.
Wonderful experience and great customer service!
We found a car online that we were interested in purchasing. When we arrived at Hertz, we were greeted by Dennis Matheney, who showed us the vehicle and gave us plenty of time to look it over and take it for a test drive. Once we decided to purchase, Justin Boerste was very helpful crunching numbers so we could stay within our budget. We did not feel any pressure and our overall experience was pleasant and satisfactory. I would recommend anyone looking for a vehicle to go to Hertz and see these great team of guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase