Reviews
Write a reviewVery bad attitude and rude, never go there again..
Came to buy a new car, brained washed, waisted almost 2 hours, have collected all info, although said that will buy cash, rude attitude. Never go again.
Very bad attitude and rude, never go there again..
Came to buy a new car, brained washed, waisted almost 2 hours, have collected all info, although said that will buy cash, rude attitude. Never go again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Don't bother contacting these folks.
I'm sitting outside there a lot with approximately 90 vehicles for sale. After about 5 minutes of doing a web search I found their telephone number contacted them and the individual that answered, as nice as she is, was no help. They just stated that they're closed. I asked if there was a website or any way I could get some additional information on several vehicles that I'd like to purchase and she said no we're closed. That was her answer to every question I had. Therefore, spend your time at a different site at least for the foreseeable future, meaning three to six months.
Don't bother contacting these folks.
I'm sitting outside there a lot with approximately 90 vehicles for sale. After about 5 minutes of doing a web search I found their telephone number contacted them and the individual that answered, as nice as she is, was no help. They just stated that they're closed. I asked if there was a website or any way I could get some additional information on several vehicles that I'd like to purchase and she said no we're closed. That was her answer to every question I had. Therefore, spend your time at a different site at least for the foreseeable future, meaning three to six months.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought a Kia 2018 Forte
Our sales person Brent was very good and easy to work with. Hertz was quick and no hassle with the price. The expereance was great.
Bought a Kia 2018 Forte
Our sales person Brent was very good and easy to work with. Hertz was quick and no hassle with the price. The expereance was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great sales guy... Nate
If you go to the Hertz Riverside dealership, Nate is a great guy!
great sales guy... Nate
If you go to the Hertz Riverside dealership, Nate is a great guy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so glad to hear about positive experiences like this, and that you received the customer service you deserve. Thank you for your 5-star review.
Easy and great experience
They were great in helping me land a new van. Thanks guys!
Easy and great experience
They were great in helping me land a new van. Thanks guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy purchase
Process was very simple. Moe the salesman had the car ready when we arrived. He let us go on the test drive and did not limit how long or how far. He was friendly and knowledgeable. We we're in and out in under 3 hours.
Easy purchase
Process was very simple. Moe the salesman had the car ready when we arrived. He let us go on the test drive and did not limit how long or how far. He was friendly and knowledgeable. We we're in and out in under 3 hours.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Buying Experience
I contacted sales through email and Sean got back to me ASAP. He answered all of my questions including checking the lot personally to be positive he had the color I wanted. I went in the next morning, test drove the car and purchased it. I was there a total of 1 hour and 10 minutes. AWESOME! Sean was great! I highly recommend Sean and Hertz Roseville!
Fantastic Buying Experience
I contacted sales through email and Sean got back to me ASAP. He answered all of my questions including checking the lot personally to be positive he had the color I wanted. I went in the next morning, test drove the car and purchased it. I was there a total of 1 hour and 10 minutes. AWESOME! Sean was great! I highly recommend Sean and Hertz Roseville!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Purchase
Great service but they didnt have the car I was interested.
Car Purchase
Great service but they didnt have the car I was interested.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase