Reviews
Return to Peterson Toyota
We were considering upgrading our Prius to a new one when Charlie Mignery, our last salesperson, sent us an email. We loved working with Charlie last time & was glad to know he was still there to help us with the new purchase. Knowing we could work with Charlie again lit the fire we needed to get us back in to the dealership to see what our options were. He is a very nice young man with a genuine desire to help the customer in any way he can. It's been 3 years since our 1st Prius & it was really nice that he remembered us so well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Job
The staff at the auto body shop at Peterson did a great job with my BMW 528 xi. They kept me informed on the progress and even let me know when the insurance company tried to get them to use aftermarket parts instead of OE parts. Ben did a great job. The car looks fantastic. He even buffed out a scratch on a different part of the vehicle that I noticed while inspecting the work when I came to pick the car up. Thank you for your efforts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service
Wouldn't go anywhere else to buy or service my Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Love my sequoia
I couldn't be happier with my sequoia. It drives do smoothly, has plenty of power and easy to drive. I LOVE the turning radius! The customer service at Petersons is top notch. I love the valet service that can take me to work after I drop off my car. But even when I have stayed onsite for an oil change, the repair has taken less time than they quoted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Courteous professional service received
I called the Toyota dealership in Boise to schedule a routine 5,000 maintenance service. Appointment was scheduled on day & time requested, and they even sent me a courtesy reminder email on the day prior. I was checked in by a friendly, knowledgable service representative, and he kept me update on status of service. I mentioned that my electronic key fobs' batteries seemed to be getting weaker; he changed out both units batteries himself with no additional labor charges for that additional work. The maintenance service was completed to my full satisfaction within the estimated time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
We have purchased several cars from Peterson and Dave Newell. It is always a great experience. They try so hard to make the experience fun and easy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pat, thank you for the feedback. We are glad to hear Dave took care of you. Please let us know if there is anything we can do in the future. We hope you enjoy your new vehicle.
Great Car-Buying Experience
After hitting a deer and our previous Lexus was declared a total loss, we chose to purchase another Lexus. Foremost was the protection the Lexus gave us as we were not injured at all and attributed that to the safety of a Lexus over many other brands. Michael was extremely helpful in assisting us in our purchase. He did not pressure us but was available to answer questions and help with our decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great sales service
Salesman KeithJensen and the team worked with us to deliver the final product. He is very knowledgeable and was very helpful in getting us into the RX350 we wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Zach Skinner at Peterson was a great experience
Buying a car from Peterson Toyota was a great experience. I'm female, and buying a car can be a very intimidating experience. I've dealt with male sales representatives in the past that assume women either can't afford a nice expensive new car on their own or they purposely try and take advantage of what they think to be a lack of knowledge. Not Zach Skinner. I would recommend asking for him by name or make an appointment with him in advance. He's very professional, knowledgeable and entertaining. He will answer all your questions in as much detail as you need and never makes you feel rushed. Everything he did was honest, straight forward and he delivered on my expectations. He spent a lot of time setting up all of the electronics in my car and showed me how everything worked. He even followed up later to make sure I was happy with my purchase. I wish more car dealerships had sales consultants like Zach. I believe they would increase their female demographic and in-return increase their revenue considerably.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks Tony
My husband found perfect car for I was looking but going to wait until spring. Well long story short went to check his out met Tony who just happened to have perfect car size, color and etc. we are now both proud owners of new Lexus. D Huter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
