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Peterson Auto Group

(4,252 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Reviews

(4,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Return to Peterson Toyota

We were considering upgrading our Prius to a new one when Charlie Mignery, our last salesperson, sent us an email. We loved working with Charlie last time & was glad to know he was still there to help us with the new purchase. Knowing we could work with Charlie again lit the fire we needed to get us back in to the dealership to see what our options were. He is a very nice young man with a genuine desire to help the customer in any way he can. It's been 3 years since our 1st Prius & it was really nice that he remembered us so well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Job

The staff at the auto body shop at Peterson did a great job with my BMW 528 xi. They kept me informed on the progress and even let me know when the insurance company tried to get them to use aftermarket parts instead of OE parts. Ben did a great job. The car looks fantastic. He even buffed out a scratch on a different part of the vehicle that I noticed while inspecting the work when I came to pick the car up. Thank you for your efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Wouldn't go anywhere else to buy or service my Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Love my sequoia

I couldn't be happier with my sequoia. It drives do smoothly, has plenty of power and easy to drive. I LOVE the turning radius! The customer service at Petersons is top notch. I love the valet service that can take me to work after I drop off my car. But even when I have stayed onsite for an oil change, the repair has taken less time than they quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Courteous professional service received

I called the Toyota dealership in Boise to schedule a routine 5,000 maintenance service. Appointment was scheduled on day & time requested, and they even sent me a courtesy reminder email on the day prior. I was checked in by a friendly, knowledgable service representative, and he kept me update on status of service. I mentioned that my electronic key fobs' batteries seemed to be getting weaker; he changed out both units batteries himself with no additional labor charges for that additional work. The maintenance service was completed to my full satisfaction within the estimated time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

We have purchased several cars from Peterson and Dave Newell. It is always a great experience. They try so hard to make the experience fun and easy.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pat, thank you for the feedback. We are glad to hear Dave took care of you. Please let us know if there is anything we can do in the future. We hope you enjoy your new vehicle.

Great Car-Buying Experience

After hitting a deer and our previous Lexus was declared a total loss, we chose to purchase another Lexus. Foremost was the protection the Lexus gave us as we were not injured at all and attributed that to the safety of a Lexus over many other brands. Michael was extremely helpful in assisting us in our purchase. He did not pressure us but was available to answer questions and help with our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great sales service

Salesman KeithJensen and the team worked with us to deliver the final product. He is very knowledgeable and was very helpful in getting us into the RX350 we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Zach Skinner at Peterson was a great experience

Buying a car from Peterson Toyota was a great experience. I'm female, and buying a car can be a very intimidating experience. I've dealt with male sales representatives in the past that assume women either can't afford a nice expensive new car on their own or they purposely try and take advantage of what they think to be a lack of knowledge. Not Zach Skinner. I would recommend asking for him by name or make an appointment with him in advance. He's very professional, knowledgeable and entertaining. He will answer all your questions in as much detail as you need and never makes you feel rushed. Everything he did was honest, straight forward and he delivered on my expectations. He spent a lot of time setting up all of the electronics in my car and showed me how everything worked. He even followed up later to make sure I was happy with my purchase. I wish more car dealerships had sales consultants like Zach. I believe they would increase their female demographic and in-return increase their revenue considerably.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks Tony

My husband found perfect car for I was looking but going to wait until spring. Well long story short went to check his out met Tony who just happened to have perfect car size, color and etc. we are now both proud owners of new Lexus. D Huter

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.