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Peterson Auto Group

(4,252 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 34 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 252-1368 (866) 252-1368
Used (888) 294-7509 (888) 294-7509
Service (208) 957-5194 (208) 957-5194

Reviews

(4,252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very pleasant car buying experience for a...

Very pleasant car buying experience for a change... Rasheed had a car waiting for me and Mike was a very professional, positive and respectful Sales Rep. No pressure at any time during car buying process. My daughter got the car she wanted and the whole process was done within an hour. Will sure look forward at purchasing my next vehicle from Peterson. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for posting about your visit to Peterson Toyota. We appreciate your business and look forward to working with you again.

Welcome to the future! If you would appreciate a video...

Welcome to the future! If you would appreciate a video documentation of service, then this is cool. Service is excellent and relatable. Expect the price tag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!

Great Staff and service. Always a pleasure to work with...

Great Staff and service. Always a pleasure to work with Jake at Peterson BMW. Washed out car and had a customer courtesy car waiting for us to use while our vehicle was serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such positive feedback! We appreciate you and your business.

Another pleasant experience at Peterson BMW. I really...

Another pleasant experience at Peterson BMW. I really like love the fact that Peterson has implemented a video feed of our car being maintained in the service bay with suggestions by the mechanic related to the vehicles current condition and what may be of concern and addressed during a future visit. Ryan McCalla, Service Advisor, was on his game by explaining everything that was being done to the car and sending me on my way feeling confident that our BMW will services us faithfully in the months to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Ken, thank you for taking the time to share such positive feedback. At Peterson BMW, it is our priority to provide customers with exceptional experiences and it made our day to read your review. See you next time!

Always great service! Thank you Cesar for taking the time...

Always great service! Thank you Cesar for taking the time from beginning to end! Staff is always friendly. Will go the extra mile for their clients!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Peterson Toyota, we would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. Please come visit us again soon!

Aaron Crawford went above and beyond to get me into the...

Aaron Crawford went above and beyond to get me into the vehicle I wanted. He was very professional and was a great multitasker as he was helping others to get the vehicles they wanted. Took his time and schooled me on vehicle features! I will definitely go to Aaron on future buys and will recommend him to anybody I know looking for a vehicle. I truly appreciate what he did for my family and I.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 star review! We appreciate your business. Aaron will love getting your feedback as well. We hope you re enjoying your vehicle and hope you will come back and see us again.

Aaron and Krista were both excellent to work with. Aaron...

Aaron and Krista were both excellent to work with. Aaron found me exactly the vehicle I was looking for. I highly recommend Peterson Toyota if you’re looking for a new Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to write us such a great review. We know you have lots of choices when it comes to a dealership, thank you for being a loyal customer. We look forward to working with you in the future.

Peterson Toyota

Great experience . Troy Woodward at Peterson Toyota is fantastic. Changed my mind on car and color at last minute and no problem . Process was super smooth and easy. Really impressed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review! We appreciate your business. Troy will love getting your feedback. Have a great day.

Very pleasant experience

Most people are still "uncomfortable" buying a new car. I found the experience at Peterson and especially with Dale Pogoda to be pleasant, transparent, and straightforward. When I need a car aain, Peterson will be my first stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review! We appreciate the nice things you had to say about your experience with Peterson Toyota and your salesman Dale. We look forward to working with you again.

I recently upgraded my Tacoma and decided to deal with...

I recently upgraded my Tacoma and decided to deal with Peterson and I am very happy that I did. Mike Henderson helped me out and gave the best car buying experience I have ever had. He was not pushy, and was a real person. Made the decision easy for me. The financial department associate that assisted me was also a REAL person and was excellent. I highly recommend purchasing through Peterson over similar competition in the valley!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this review! It just makes our day when we get reviews like this. We appreciate your business and hope we get to work with you again in the future.