Reviews

Average Ratings

4.3
158 lifetime reviews. Includes reviews of Euro Motorcars Inc from DealerRater.com
  • Purchase of new SL550

    This was a very smooth transaction from start to finish. I appreciate how the business details were all prepared ahead of time.


    Show Full Review

    This was a very smooth transaction from start to finish. I appreciate how the business details were all prepared ahead of time.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • ASTUTE & OUTSTANDING in all realms!
    May 24, 2017

    I recently moved to the area, so I experienced my first visit to Euro Motorcars Bethesda on yesterday (after years of multiple purchases at a diff...


    Show Full Review

    I recently moved to the area, so I experienced my first visit to Euro Motorcars Bethesda on yesterday (after years of multiple purchases at a different location); and it was the ABSOLUTE BEST, PROFESSIONAL experience that I've encountered in sales of any sort! When I registered online to receive more information on a pre-owned vehicle, Salesman Rabi Abdul-Malek called me within minutes to service me. He picked me (and my daughters) up from our home and took us to the dealership during rush-hour (TOTAL CONVENIENCE). Literally minutes later, I test-drove the vehicle of my interest (and heart's desire), and within an hour after submitting my application to Business Manager Iso Ebong, I was ASTONISHED and sat in AWE that I was signing a contract with Mercedes-Benz Financial, which included a practical 3-year warranty as well. Their ASTUTE and EXCEPTIONAL CUSTOMER SERVICE was/is AMAZING due to their personal AUTHENTICITY!! Shortly after our home arrival, as my daughters completed their homework, I shockingly realized that it was STILL daytime...WOW! If you haven't before, please visit Euro Motorcars Bethesda and you will probably be OVERWHELMED by their PROFESSIONALISM and OUTSTANDING PERSONALITIES, as well. They're the BEST!

    Does recommend this dealer

    Hide Full Review
  • Best Service Ever
    April 2, 2017

    I made an appointment with Dawn Swanson to bring my Mercedes Sprinter 2500 in for a driveability issue. When I arrived ( which was late, because ...


    Show Full Review

    I made an appointment with Dawn Swanson to bring my Mercedes Sprinter 2500 in for a driveability issue. When I arrived ( which was late, because my Verizon GPS had taken me approx. 13 minutes in the wrong direction ), I was written up and my Van was taken in immediately. The technician verified my issue, replaced the part needed and then test drove my vehicle to confirm the repair. Never in my life have I been treated with such respect and consideration as I was treated by Dawn, Jorge, Alvaro and Tyler. I feel that Mercedes Corporation should ask EuroMotorcars Sprinter in Rockville, MD to train the other Mercedes Service Centers on how to operate a Service and Parts Department. I purposely drove several hours out of my way to come to Euromotorcars Sprinter Service Center because they were reccommended very highly by another customer of theirs. This is the 4th Mercedes Sprinter that I've owned. I now will drive further from where I live to PURCHACE my next Sprinter and I will only bring my Sprinter to Euromotorcars of Rockville, MD to have serviced. I had only purchaced my Sprinter from anther Dealership because it was hours closer to my home.

    Does recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Worst online experience ever

    After seeing an ad I sent an email, several days later got a "canned" response. Sent 8 subsequent emails and never got a reply t my questions, jus...


    Show Full Review

    After seeing an ad I sent an email, several days later got a "canned" response. Sent 8 subsequent emails and never got a reply t my questions, just canned email after canned email. UNBELIEVABLE

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • First Time Dealing with Eric Scott:
    January 24, 2017

    I just bought my 2017 S550 from Eric at Euro Motorcars. I live in the State of New York and there were none in my area. I contacted my auto bro...

    Euro Motorcars Bethesda

    We appreciate the feedback on the outstanding service that you received from Euro Motorcars Bethesda. Customer satisfaction is our priority and we...


    Show Full Review

    I just bought my 2017 S550 from Eric at Euro Motorcars. I live in the State of New York and there were none in my area. I contacted my auto broker Chad Spencer of www.autoleaseconsultant.com in Florida and he worked out a deal with Eric in MD and introduced Eric and EuroMotorcars to me even though I was many hours away and many miles away. I couldn't have been more pleased with the seamless, professional, courteous way in which Eric and Chad handled this deal, including delivering this car right to my door in NY. I never had to step foot in the dealership which would have cost me time and money, of which I saved thousands. I look forward to enjoying my S550 (and it drives like a dream) and I look forward to buying my next car at EuroMotorcars with Eric and Chad even though I live in the State of New York. E. B. Stevens, ANP, NPP

    Does recommend this dealer
    Euro Motorcars Bethesda

    We appreciate the feedback on the outstanding service that you received from Euro Motorcars Bethesda. Customer satisfaction is our priority and we make sure the buying process is as easy as possible. Enjoy the S550 and we look forward to helping you in the future, thank you!


    Hide Full Review
  • Pleasant transaction
    January 23, 2017

    I spotted a Certfied preowned Mercedes on dealership website. I contacted Ethan Shah, who led me through a surprisingly easy purchase. I live in F...

    Euro Motorcars Bethesda

    It is a pleasure to make sure our customers have an experience to remember when dealing with Euro Motorcars Bethesda; we provide nothing but the b...


    Show Full Review

    I spotted a Certfied preowned Mercedes on dealership website. I contacted Ethan Shah, who led me through a surprisingly easy purchase. I live in Florida, and decided to fly up to Maryland, and drive my car home. Me Shah arranged to have me picked up at airport, and then met me at dealership for orientation to my new car. Much appreciated

    Does recommend this dealer
    Euro Motorcars Bethesda

    It is a pleasure to make sure our customers have an experience to remember when dealing with Euro Motorcars Bethesda; we provide nothing but the best service. Thank you and enjoy your new ride!


    Hide Full Review
  • Awesome buying experience and service!!
    December 17, 2016

    I???ve lived in 3 different states and dealing with different luxury cars and their dealerships (Lexus, BMW and Mercedes). I got my first Mercede...

    Euro Motorcars Bethesda

    Wow, Ratna, we can't thank you enough for such an amazing review! We so appreciate your loyalty and all of your kind words. We are very proud of o...


    Show Full Review

    I???ve lived in 3 different states and dealing with different luxury cars and their dealerships (Lexus, BMW and Mercedes). I got my first Mercedes from EuroMotorcars Bethesda (EMB) over a decade ago and the majority of my C320 maintenance/repair is done by EMB. WHY the majority of the time? Because every time I took it to the one close to my place in NoVA, they did not fix the problem, so why bother. I only use the VA dealer for oil change. EMB has experience technicians who???ve been with the company for over 20 years. That???s impressive in itself. As a token of my appreciation for their excellent service dept, I???ve decided to go back to EMB and buy a new Mercedes from them again. And WOW??? I thought my first buying experience was a good but this one was over the top!!. I brought my better half with me and he was even more impressed by the whole deal. So, meet the person who made the difference, ERIC SCOTT. He quickly made us feel very comfortable with the whole process. He was very helpful, knowledgeable, informative, presented us with different options and at times he opened our eyes to other things that we hadn???t thought about. I never had any sales consultant who answered my text question on his off hours before. We never felt rushed or pressured into making a particular deal. Getting the car (which had to be built) was a smooth process. When I had to pick it up, he even made an arrangement for a tutorial session for me. Seriously, the whole car buying experience was so AMAZING--painless and stress free!! So if you want to buy a Mercedes, go to Euromotorcar Bethesda (even if you live in NoVA) and get Eric. It???s worth it to drive there and you won???t be disappointed!!

    Does recommend this dealer
    Euro Motorcars Bethesda

    Wow, Ratna, we can't thank you enough for such an amazing review! We so appreciate your loyalty and all of your kind words. We are very proud of our dealership and our staff, and Eric is a fantastic asset to our team. Every one of us at Euro Motorcars Bethesda has a passion for providing our guests with only the highest standard of service in the industry and we are so glad to hear that you had such fabulous experiences with us. We hope you'll think of us in the future for any service or future vehicle purchases! Drive safe, and have a terrific day.


    Hide Full Review
  • Fantastic service and car
    December 8, 2016

    I can't recommend Eric Scott and the team at Euro Motorcars highly enough. The service was superb. They made buying a car stress-free, fun, and th...

    Euro Motorcars Bethesda

    We appreciate the recommendation, Robin. It is fabulous to hear that the staff at Euro Motorcars Bethesda made your car buying experience one for ...


    Show Full Review

    I can't recommend Eric Scott and the team at Euro Motorcars highly enough. The service was superb. They made buying a car stress-free, fun, and they made me a great deal. It also helps that I purchased a car that I absolutely love. Thanks to the whole team, with special shout-outs to both Eric and to general sales manager Randy Merry!

    Does recommend this dealer
    Euro Motorcars Bethesda

    We appreciate the recommendation, Robin. It is fabulous to hear that the staff at Euro Motorcars Bethesda made your car buying experience one for the books! We will pass along your praise and enjoy the new ride, thank you.


    Hide Full Review
  • Great buying experience
    November 23, 2016

    If you are in the market for a new Mercedes, than you cannot go wrong with Euro Motorcars in Bethesda. I am now on my 3rd purchase from Eric Scot...


    Show Full Review

    If you are in the market for a new Mercedes, than you cannot go wrong with Euro Motorcars in Bethesda. I am now on my 3rd purchase from Eric Scott and I could not be more pleased with the service and buying experience that is provided. They car buying process is made simple and you are treated like one of the family; Eric takes the time to talk you through and answer any questions you have, without the sense of being rushed or pushed in any way.

    Does recommend this dealer

    Hide Full Review
  • Super car; Super team
    November 19, 2016

    My S class is a dream car and I received exemplary service from a great team. Eric Scott is the number one sales person in DC. Juan Hernandez and ...


    Show Full Review

    My S class is a dream car and I received exemplary service from a great team. Eric Scott is the number one sales person in DC. Juan Hernandez and Sandra Snyder gave terrific service in the business side of the deal. Mike Lang is most accommodating and pleasant in servicing my Mercedes. Ok santa Charlie and randy this team is great and please remember them well at Christmas

    Does recommend this dealer

    Hide Full Review