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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
341 lifetime reviews.
  • Fast friendly buying experience for my new ELR

    Al and Jonathan were head and shoulders above any other dealership I spoke with when it came to making a purchase. I was trading my Mercedes Benz ...

    Dealer Response

    Thank you for your business! It was a pleasure working with you! Enjoy many gas free miles on it!!!


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    Al and Jonathan were head and shoulders above any other dealership I spoke with when it came to making a purchase. I was trading my Mercedes Benz in for a new Cadillac ELR and I live 3 hours away. We did the entire transaction via text and email with a couple quick phone calls to firm everything up. When it came time to pick the car up on Saturday I arrived with my two teenagers and they had us in and out in less than one hour. This is how the buying process should be. Thank you so much Al and Jonathan for all of your help. I appreciate everything you did and love my new ELR! You guys absolutely ROCK!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your business! It was a pleasure working with you! Enjoy many gas free miles on it!!!


    Hide Full Review
  • Consistently disappoints

    There?s always a hitch. It?s not always big but there's something.


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    There?s always a hitch. It?s not always big but there's something.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pleasant surprise

    I was unhappy at first, as they did not answer my emails about an internet offering I wanted to buy. Just as I was about to go elsewhere, Al, the ...


    Show Full Review

    I was unhappy at first, as they did not answer my emails about an internet offering I wanted to buy. Just as I was about to go elsewhere, Al, the GM, stepped in. I decided to give them one last chance and am glad I did. In the end, Jonathan, Shannon, and other staff members made this arguably my most pleasant experience in over six decades of car buying. No high pressure, no add ons, no attempted switches, just the car they advertised at the price offered. The car was ready to go when I got to the dealership and included several unexpected extras at no extra charge. They even included a full tank of gas (a first in my experience). Plus, no ugly dealer sticker marred my beautiful new Encore! I was in and out in about 90 minutes, including a test drive and a check out, showing me the fine points of the electronics among other things. They also followed through after the sale to verify that I was satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2002

Grossinger Autoplex in Lincolnwood has a strong and committed sales staff with many years of experience satisfying our customers' needs. As a GMC, Cadillac, and Buick dealer who offers great prices, rebates and incentives for new & used GMC, Cadillac, and Buick cars, trucks and SUVs customer satisfaction is crucial to our success. Our expert Service & Parts staff members help our Chicagoland customers to keep their GMC, Cadillac, and Buick vehicles in great shape. Caroline Grossinger, president of the auto group works tirelessly to insure every customer is treated professionally and courteously.