Round Rock Honda Hours
At Round Rock Honda our number one goal is your absolute satisfaction. Our team of sales, finance, and service professio
nals wants nothing more than to ensure that your experience at Round Rock Honda is one that you would expect from an award winning Penske Automotive dealership. We're looking forward to helping you with your next vehicle purchase and meeting all of your service, parts, accessories, and body shop needs. Come see us today and find out why Round Rock Honda is Austin's favorite Honda dealership.
"Your Hometown Dealer - Check Out Our Preferred Purchase Program!"
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My wife and I went in looking at a pre-owned 2011 Prius I saw online. Our sales consultant Ryan Brister was very friendly from the first second he greeted... us. He made us feel like welcome guests coming into a friends home. Out of all the dealerships we have purchased cars from in the past, I can honestly say this time our experience was the best with Round Rock Honda. A lot of people view buying cars from dealerships negatively. However, Ryan was able to turn the dreadful process into a painless and rather pleasant experience for us. I would highly recommend Ryan to anyone who is looking for a stress free way to buy a new or used car. The entire staff we interacted with was very positive and welcoming and showed a genuine desire to help us. Our Financial Service Consultant Jason Agulay was also a pleasure to work with and made the signing process very streamlined and efficient. The passion for delivering an exceptional car buying experience is very strong at Round Rock Honda.
Thank you for the kind review! We truly appreciate you taking the time to share your experience with us. Our team was happy to assist you in your car-...buying experience. Congratulations and enjoy!
The best car buying experience ever! I saw a great deal posted online for a Certified Used Honda Odssey, and a friend of ours recommended we contact Jason... at the dealership. Jason is now in finance and he set me up with sales associate Joey Reaves. I have to tell you this is probably one of the best car buying experiences I have every had. I connected with Joey and met him at the dealership, and explained our needs and what we were looking for. Joey was super friendly and personable, and took me out to the vehicle we were looking at online and started going over every feature in the car. His knowledge was amazing, and passion for cars is evident. He took me on a quick test drive and let me go pick up the family to have them come look at the mini van. We came back shortly and he let our family explore the van and even took my wife on a test drive. Once done, we left for dinner and he told me that he would work everything up and we would be in touch this morning. Our trade was all evaluated via VIN lookup and by the next morning we were doing the final negotiations via text message. Final paper work was a breeze and we were out of the dealership in a couple hours the next day paying the price that was advertised. Only time I saw a sales manager was when he stopped by twice to say hello. Talk about no pressure car buying experience. Joey was a rockstar and I highly recommend looking him up when you are in the market for a new car. This is our first Honda purchase and I am super impressed from the buying experience to the first rate technology present in the vehicle. Again, thanks Joey for making this one of the easiest, confident, car buying experiences ever!
Hello and thank you so much for the amazing review! We're glad that Joey provided you with an exceptional experience and we hope that you and your fa...mily enjoy your new Odyssey. If there is anything else we can do, please let us know.
It was great experience with round rock Honda. Smooth, easy going, yet professional handling of our purchase. Drove off in a great vehicle ar a great price.
Hello Srinivas, Thank you for your recent purchase. We hope you enjoy your CRV. Come see us with any of your automotive needs. Have a great day.
Normally buying a car is such a chore. Pushy salespeople. Haggling over a price, etc. But it was actually a pleasure at Round Rock Honda. A big part... of the transaction being so painless was due to Trish Scheffer. Trish is a knowledgable salesperson who knows her product and actually listens to the customer. She was on top of communications with us and backed off when we said we were taking a break from shopping for awhile. Once we were back in the game, she was right there with us. We had actually gone to 2 of the other Honda dealers in town and it was the stereotypical car shopping experience: inept salespeople, lack of knowledge, a manager who comes over to start putting on pressure. We decided at that point that if we were going to buy a Honda, we were going to buy from Round Rock. We are glad we did. Trish went to bat for us and got us a good deal on a new Ridgeline. Once we had all agreed on terms, we met with Ricardo in Finance and the whole process from negotiating terms to signing papers took all of 1-1/2 hours and we were driving home in our new vehicle, very happy with our purchase. And very happy with our decision to give our money to Round Rock Honda. They earned our business while other dealers simply wanted our money.
Hi Anne, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and... mentioning Trish and Ricardo's names. We're glad to hear you didn't feel pressure at any point throughout the process, and that you ultimately left with exactly what you wanted. After the sale care and attentiveness is just as important as before, and We're proud to know our team did everything they could to make you completely satisfied with your purchase. Looking forward to taking care of any of your auto needs in the future.
Loved working with Trish today. I was able to buy the car that I’ve been wanting and the process was quick and easy! Great customer service!
Steven, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, ...Trish will be glad to assist, as always!
I knew what I wanted. I got a fair, fast quote over email. I told Buddy I would like to but the car over lunch. He gave me over to Trish who made the buying... experience as good as it can be with all the paperwork etc. She got me into my new car over a long lunch. This was compared to the 3.5 hours it took to buy my last car at another dealership. Trish followed up 2 x to see if I was happy ( I am). And she followed up with my wife to show her the new car features (my wife was not with me at time of purchase). Trish seems to be driven by serving customers not commission which was why I loved this transaction.
Dave, thank you for the opportunity to assist you. We appreciate you sharing your feedback. Trish will be grateful for your kind words. Let us know if... there is anything else that we can help you with.
We were in need of a solid, reliable second car and decided on a Honda CR-V. At the dealership, we worked with Josh Scruggs who not only met but exceeded... our expectations throughout the entire car buying process from helping us select the perfect car to meet our needs to handling all of the paperwork to covering everything we needed to know about our new car. Round Rock Honda now has two new, very satisfied customers.
Thank you for the positive feedback! We are happy to know that you had a pleasant car buying experience with us and with the help of Josh who provided... great customer service. We value your business and we hope to see you again soon. Enjoy your car!
The dealership was clean and very efficient. My salesman, Joshua Scruggs, was very knowledgeable, awesome and delightful. He made buying a new car very... easy and painless.
Thank you for the positive feedback! It is wonderful to know that you enjoyed our dealership and that Joshua was awesome during your visit. We hope th...at you will continue to choose us as your dealership!
Round Rock Honda made the process easy, quick and very pleasant. I was able to do most of the paperwork over the phone and when I got to the dealership... I was processed quickly and on my way with my new vehicle.
Thank you for the great review, Elaine! We are glad your experience was smooth and hassle-free. Please come back again if we may be of further service....
We have done repairs here for years, but when it came time to update our map, we were told "we don't do that - you can do it on the website." No, we can't.... So tired of the lack of service for those not raised in the computer age.
Jane, Thank you for bringing this to my attention. I am sorry to hear you felt disappointed in regards to any services that did not meet your expect...ations. I would appreciate the opportunity to discuss this further with you. Please email me at firstname.lastname@example.org. Best Regards, Macy Roberts Service Manager Round Rock Honda