Jacksonville Chrysler Jeep Dodge Ram of Arlington

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:30 AM - 7:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 7:00 PM
Sun Closed
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Reviews

4.1
172 lifetime reviews.
  • Great customer service

    My sales man John was amazing!!! Professional ,kind and made the experience of purchasing my vehicle very stress free and fun. I would also like t...

    Dealer Response

    Hello Ms.Lauren, Thank you so much for taking the time to write this review and for your kind words. We really appreciate the opportunity to serve...


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    My sales man John was amazing!!! Professional ,kind and made the experience of purchasing my vehicle very stress free and fun. I would also like to commend the entire staff at the jeep dodge Chrysler dealership on Atlantic in artlington. They all have done a fantastic job helping and making me and my husband happy customers. I would highly recommend family or friends to shop at this location.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Ms.Lauren, Thank you so much for taking the time to write this review and for your kind words. We really appreciate the opportunity to serve you and congratulations on your new vehicle. We look forward seeing you in the future! Thank you, Christian


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  • Terrible place to buy a vehicle!!!

    My car buying experience here was terrible!!! Not only did I have to come back FOUR times to re sign paper work or paperwork they forgot! Then ONE...

    Dealer Response

    Ms.Ashley, Im Sorry to hear about this experience and would like to investigate this case. Would you please contact me at christian@number1cjd.com...


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    My car buying experience here was terrible!!! Not only did I have to come back FOUR times to re sign paper work or paperwork they forgot! Then ONE more time because they promised me 90 days until my first payment was due! My paperwork wasn't finalized until a month later!!! When I called the credit union they financed my car through because I have yet to hear anything, they told me my payment was due next week, when the dealer told me 90 DAYS!! Now I'm here at the dealer once again to get my paperwork fixed!!!! It was so bad that I went to a different dealership to buy the other vehicle, that was 35,000 because how poorly I was treated. Not to mention when I showed up to the dealer to speak with them the guy who sold the car was hiding and refused to speak with me that he made me speak to someone else!! Don't go here if you want good customer service!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms.Ashley, Im Sorry to hear about this experience and would like to investigate this case. Would you please contact me at christian@number1cjd.com and I will see what I can do. We appreciate you giving us the opportunity to serve you and Congratulations on your new vehicle. Sincerely, Christian


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  • Poor time management

    I elected to bring my durango into the dealer for repair after being rear-ended in lieu of the auto insurance pick. Everyone was pleasant and cour...

    Dealer Response

    Ms.Dawn, Thank you for your review. We are sorry this has taken longer than anticipated and causing any inconvenience. Upon doing some research yo...


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    I elected to bring my durango into the dealer for repair after being rear-ended in lieu of the auto insurance pick. Everyone was pleasant and courteous. The timing of repairs is where the issue came in. I was told it would be 3 weeks in total. At the 3rd week checkpoint I was told a part was on backorder. That part took two more weeks to come in. Now I am at 6 weeks, have exhausted insurance allotments on a car rental, paid one week out of my own pocket and my car is still not complete. As of today, my car is in line to ve painted, will take another 2 to 3 days. In the meantime I will have to walk my kids to school and either ride a city bus with 4 transfers or bike 14 mile a day to and from work...And I chose to bring my vehicle here. I am not happy at this point and feel like I am at the bottom of the priority list.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ms.Dawn, Thank you for your review. We are sorry this has taken longer than anticipated and causing any inconvenience. Upon doing some research your vehicle should be done shortly. Please let me know if I could assist in any way Christian@number1CJD.com We thank you for giving us the opportunity to serve you. Sincerely, Christian


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About Our Dealership

Dealer on Cars.com since August 2012

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Jacksonville Chrysler Jeep Dodge Ram Arlington has a great selection of New and Used Cars, whether it is a Chrysler, Dodge, Jeep, or Ram, we have a great car for you. Come visit our large selection of new cars and used cars, or visit our user friendly online inventory for our great deals and offers . We proudly service the surrounding areas around Jacksonville, Arlington, Sandalwood, Windy Hill, Deerwood, Englewood and Ponte Vedra Beach. Whether you are looking to buy a new or used Chrysler Jeep Dodge Ram, we have the right car for you.

"Jacksonville Chrysler Jeep Dodge Ram - It's Not About Buying the Car, but About Finding the Right Car For YOU!"