Brent Brown Toyota Scion

New 888-442-8806 Dealer Website
Used 877-438-1056 Email Dealer
Service 877-895-0724

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Reviews

Average Ratings

4.5
Average based on 41 reviews.
  • Excellent service

    I always dread dealing with car dealerships due to being hassled or treated like I'm wasting their time. They were honest, courteous, and was will...


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    I always dread dealing with car dealerships due to being hassled or treated like I'm wasting their time. They were honest, courteous, and was willing to bend over backwards for me. I would recommend Brent Brown to anyone looking for their next car or truck. Thanks a million guys....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Car

    Great Service, knowledgeable, friendly, and not pushy!!


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    Great Service, knowledgeable, friendly, and not pushy!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • read me

    This dealership was very good. My car was serviced quickly with no problems. Everyone was prompt, kind, and friendly. Definitely will be returning...

    Dealer Response

    Thank you for your feedback. We appreciate your time and are happy to hear you had a great experience with our service department. We look forward...


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    This dealership was very good. My car was serviced quickly with no problems. Everyone was prompt, kind, and friendly. Definitely will be returning again.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We appreciate your time and are happy to hear you had a great experience with our service department. We look forward to seeing you again.


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  • out of state customer

    BB Toyota had a particular vehicle that I was interested in. The truck had a 5spd - I really wanted an automatic. We haggled a little but never ca...

    Dealer Response

    Thank you for your review Bob. We hope that we will be able to help you in the future if we get the vehicle that fits your needs.


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    BB Toyota had a particular vehicle that I was interested in. The truck had a 5spd - I really wanted an automatic. We haggled a little but never came to an agreement. That's fine - it's a negotiation process. The person I dealt with was courteous and seemed to be well informed. I have no complaints. I would buy from them if I find the right vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your review Bob. We hope that we will be able to help you in the future if we get the vehicle that fits your needs.


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  • Great Buying Experience

    I recently purchased a new vehicle from Brent Brown Toyota and had a wonderful experience. The staff were helpful and friendly. I did not feel lik...

    Dealer Response

    We are happy to hear you had a great experience.


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    I recently purchased a new vehicle from Brent Brown Toyota and had a wonderful experience. The staff were helpful and friendly. I did not feel like I was being taken advantage of and I feel like I received the best price available on this vehicle. I am very pleased with my experience and would recommend this dealership to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy to hear you had a great experience.


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  • Great Service

    I'm not a fan of sales people, but the people here were very nice. Despite my frustration with the purchasing process, they were very patient and ...

    Dealer Response

    We are happy to hear you had a great experience with us.


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    I'm not a fan of sales people, but the people here were very nice. Despite my frustration with the purchasing process, they were very patient and willing to work with me on my budget.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy to hear you had a great experience with us.


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  • Great Service

    My husband bought a car here yesterday, and had the best experience with our sales rep! His name was Zane C. (I don't remember his entire last nam...

    Dealer Response

    We are happy to hear you had a great experience with us.


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    My husband bought a car here yesterday, and had the best experience with our sales rep! His name was Zane C. (I don't remember his entire last name) He greeted us and asked us what he could help us with before we even had the chance to walk inside. My husband asked him how long he had been working here and he said two months. Our minds were blown he had only been there for that amount of time. He was so knowledgeable about all of the vehicles! He was super laid back and you could tell he was genuinely honest and cared about your opinions and helped us narrow down to exactly what we wanted! We love our car and are so glad he was out there to help is as soon as we got there! We would for sure come buy another car from him any day!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy to hear you had a great experience with us.


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  • Excellent Car Buying Experience

    I highly recommend Brent Brown Toyota. I knew the exact car and price I wanted. Negotiations were fair and reasonable. Salesman Chris Adams was ex...

    Dealer Response

    Thank you so much for your feedback!


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    I highly recommend Brent Brown Toyota. I knew the exact car and price I wanted. Negotiations were fair and reasonable. Salesman Chris Adams was excellent. I highly recommend buying a car from Brent Brown Toyota.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback!


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  • Awesome service from top to bottom!

    Very easy to work with. Awesome down to earth dealership that makes buying easy. Look forward to doing business again with them!

    Dealer Response

    Thank you so much for your feedback!


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    Very easy to work with. Awesome down to earth dealership that makes buying easy. Look forward to doing business again with them!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback!


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  • Professional salesman

    New car purchase that went smoothly. Brought my 2 year old daughter to mess with them. Arrived within an hour of her needing a nap so I wouldn't b...

    Dealer Response

    Thank you so much for your feedback!


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    New car purchase that went smoothly. Brought my 2 year old daughter to mess with them. Arrived within an hour of her needing a nap so I wouldn't be stuck there arguing over the price or trade in. Left at 1 pm to get her to bed and told them what I wanted to pay for the car, what I wanted for my trade, and what I wanted my payment to be. They called me a couple times to haggle and by 5 I was there signing the deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your feedback!


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