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Reviews

Average Ratings

4.3
32 lifetime reviews.
  • Great Experience

    I recently had my Honda serviced at another service center and it did not fix the problem. I cringed at going to a dealership to have it fixed due...


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    I recently had my Honda serviced at another service center and it did not fix the problem. I cringed at going to a dealership to have it fixed due to the cost, but I was pleasantly surprised to find out it was a easy and cheap fix to my cars problem! The staff was great at explaining what the issue was and how it was going to be fixed. I could have saved myself $89 from the first service center if I would have just started at the dealership. I will definitely start at Ken Garff Honda Orem before going anywhere else for my vehicle needs!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service, Cornel delivered!

    I had visited another local Honda dealership today and got the typical runaround without making a deal. I walked to my car and drove to Orem. I wa...


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    I had visited another local Honda dealership today and got the typical runaround without making a deal. I walked to my car and drove to Orem. I was greeted by Cornel at the door and told him I wanted to buy a Pilot. I explained exactly what I needed to make that happen. He knew I was in a hurry and the entire team at the dealership made the process easy! My wife is extremely happy with her new Pilot! A thanks to the entire team in Orem that helped me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Review

    I really enjoyed my experience at Ken Garff Honda. Parker was so helpful and listened to exactly what I wanted in car. He didn't show me anything ...


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    I really enjoyed my experience at Ken Garff Honda. Parker was so helpful and listened to exactly what I wanted in car. He didn't show me anything that didn't fit my budget.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Smooth transaction

    This was one of the smoother car-buying experiences I have had. Paul Stewart was excellent to work with--calm, knowledgeable, pleasant. And Mike...


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    This was one of the smoother car-buying experiences I have had. Paul Stewart was excellent to work with--calm, knowledgeable, pleasant. And Mike, the general manager, was very efficient during negotiations. They didn't keep me waiting for long periods of time between offers/counter offers like many do. Purchase price was fair and trade-in allowance was also fair. And, they went through the usual sales pitch for extended warranty products but didn't beat me up when I declined. The facility is being remodeled, so it is a little rough at the moment. But it is still comfortable and functional. Based upon my experience, I would definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Burt Guymon

    Jared did a good job answered all my guestions . Parking was a problem

    Dealer Response

    Burt, we're sorry to hear that you had parking issues at our dealership. We know very well that parking can be difficult at car dealerships, but w...


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    Jared did a good job answered all my guestions . Parking was a problem

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Burt, we're sorry to hear that you had parking issues at our dealership. We know very well that parking can be difficult at car dealerships, but we'll do what we can to make sure it doesn't become a problem for our customers. If you have any more feedback or questions, please contact our Customer Advocacy Manager Carli Anderson at carlia@kengarff.com or 801-714-2284.


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  • Thrilled

    We were very pleased with our salesman Parker. We reviewed all the SUV crossover cars and found the Honda Pilot to be the smoothest ride, quietes...


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    We were very pleased with our salesman Parker. We reviewed all the SUV crossover cars and found the Honda Pilot to be the smoothest ride, quietest interior and ease of adjusting the middle row and access to the 3rd row seating. But ultimately Parker and Jared were amazing and pleasant to work with and the reason we bought a Honda. In the end when you combine a great car with positive sales people it makes the buying process enjoyable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • We had a wonderful experience working with Paul!

    Our salesman, Paul, was very knowledgeable and patient. As soon as the car arrived he called us and walked us through the new features!! We had ...


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    Our salesman, Paul, was very knowledgeable and patient. As soon as the car arrived he called us and walked us through the new features!! We had a great experience buying our CRV Honda!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!!!

    They have friendly and great staff. Very clean and organized. Thank you!


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    They have friendly and great staff. Very clean and organized. Thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2016 Odyssey

    I live in St george and have purchased 3 Hondas here since 2007. Best selection in Utah and great people.


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    I live in St george and have purchased 3 Hondas here since 2007. Best selection in Utah and great people.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pretty great

    Everything was easy and fairly quick. The only reason it took as long as it did is because we had to decide what car we wanted. Customer service w...


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    Everything was easy and fairly quick. The only reason it took as long as it did is because we had to decide what car we wanted. Customer service was great, they got us a good deal and made sure we understood everything. And we love the car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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