Total rip off, had vehicle less than 24 hrs before it broke down. Transmission needed replaced, which they did at their expense, but had the vehicle for... a month longer and still wasn’t right when we got it back. Had our mechanic look at it and tell us what was wrong. The dealership promised to fix all, said they did, but the car broke down 2 1/2 hours away from home this past weekend. Just had our mechanic look at it again and was told it was not fixed, nor a part changed, when I was told it was. These guys are shysters!
Worst car buying experience ever! Not only was Justin Valentine and his team unprofessional, they actually threatened us. The vehicle purchased had the... incorrect VIN information on the paper work, they did not disclose the problems with the vehicle and refused to show us proof or documentation of repairs. Buyers beware, this establishment is unethical and once you pull of the lot they turn from pleasant to completely rude and aggressive. There are many other lots in the area that have a better rating and standing and follow the rules.
joe is a stand up guy when it comes to standing behind what he sells. excellent communication. if ya ave a issue he will be there to make it right.
I purchased a car from Susquehanna Valley Pre-owned Motors last month. The worst experience ever. I wouldn't take the time to write this if it wasn't...Trust... me. And I honestly never waste my time with writing reviews. An I rarely complain. Until now. This used car dealer sells cars that appear clean. They have clean interiors, good carfax reports and most of the time are only 1 or 2 owner cars. But the car I bought would not pass inspection. The frame was rusted and has holes in it. The steel brake lines underneath are rusted soo bad my mechanic said they will leak very soon because brake lines are under pressure. My mechanic said I shouldn't even drive this car until repairs are made. So it sits in my driveway since I drove it home from the car lot. It wont pass state inspection for safety issues. Multiple safety issues. My mechanic said it looks like a flood vehicle. Like it sat in salt water for a while. Maybe hurricane sandy vehicles? And Susquehanna Valley Pre-owned Motors just hides behind the waiver you sign before leaving the lot.
very simuliar experience today the wipers broke one bad thing after another
Joe stands behind his vehicles. I ran into a couple issues with my truck, but Joe got everything taken care of and went out of his way to make sure I was... happy with my purchase. Nice guy, great service.
after all the hell I find out yesterday they sold me a wrecked vehicle...its gone now after all the things that were wrong with it thank god
Joe has been working in the field for years. All of his vehicles come with warranties and he is honest about the cars he sells. He has many connections... with others in the field and can assist with obtaining financing, etc.