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Called about a Vehicle they advertised. I was told they would be closed over the holiday. Called back on Monday and was told someone called and begged them to open 🙄. I even tried calling them. And never got an answer
Excellent customer service technician manager Kenny is top notch. I recommend Lot 31 for repairs on foreign and domestic vehicles. This is a place where you can go to get a smart fear auto repair.
Don’t buy from these jokers
Well let’s start off with if you can go literally anywhere else do it they sale cars that are rigged to only last a few months and when you call them about it and tell them your problems they will say am i asking for their help or what when i explain the first day i bought my 2012 Chevy Cruze it had a check engine light not even two hours after driving off the lot i call get nothing but disrespect about it from the owner Ron i start having problems go talk to them and i get charged $40 not being told until after my visit and they give me a piece of paper saying what it might be and to drive it till it throws a check engine like now I’m at 13000 miles I’ve put on my car in five months I’ve done a oil change every 3000 miles the transmission went out on me at month 4 replaced it and now a week later i have a misfire i call ask what they can do about selling me a car that took a xxxx so soon he laughs and i tell him he’s a joke so what I’ve learned don’t come to the run down broke boi lot 31 go to a real dealership and skip these jokers
I got 2 trucks from them, and I had good experience with Ron and Mark. If I have any problems they help me out with no problem.
Great deals, great service , highly recommended
We bought a used car at Lot 31 and had a fantastic experience! The car was in extremely good condition, it drives excellent and was a great deal! Ron and Mark were pleasant to work with and the whole buying process couldn’t have been easier! Highly recommended, Will be back!
Excellent overall experience purchasing my car!
Highly recommend Lot 31 when purchasing a car! Have purchased two cars for my family here and have had an excellent experience both times! All the employees are very professional, polite and accommodating!
Best buying experience in the area!
After buying from Lot 31 I wouldn't go anywhere else. Best a very friendly atmosphere, and the whole team made me feel welcome. Would recommend stopping in if you're buying.
Exceptional Customer Service
My husband and I recently purchased a used car from Ron and Mark. They were extremely helpful in the buying process. This was only our second vehicle and we wanted to make sure we were getting the right fit. We didn't feel pressured into buying something we didn't need. They were honest about specific cars best suited for our families needs. I would recommend Lot 31 to any of our friends for their future vehicle purchases.
BE AWARE!!! Have you ever heard a story about a used and how awful it is well TIMES THAT BY 100 AND GO TO LOT 31 AND YOUR NIGHTMARE BEGINS! DO NOT BUY!
With buying a used car, it's always a gamble, both for the dealer and the consumer. I bought a car from Ron and it didn't turn out that well. Ron was eager to work with me and got me into a vehicle that was safe and reliable. He didn't have to do that! Would I go back to Lot 31? Absolutely! Like I said, buying a used car is a gamble and Lot 31 made it much easier.