Zappone Chrysler Jeep Dodge Ram

4.4 out of 5 4.4
Rectangle 48
Sales
Service Closed

Zappone Chrysler Jeep Dodge Ram Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2019

An "Experience" first dealership committed to an enjoyable shopping experience. We know we aren't going to sell everyone

...

a car - but we know each guest is going to be treated to a pleasant visit to Zappone.

"Where a Promise is a Promise and a Handshake Still Means Something."

Service

Tire Rotation

$19.95

Oil, Filter Change

$29.95

Brake Diagnosis

$47.5

Oil, Filter Change (Premium)

$79.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
88 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 15, 2019

    I was very impressed with customer service at Zappone in Clifton Park. The entire buying experience went smooth. I highly recommend them. Ask for Chris... Horn he will take care of you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 17, 2019

    They are crooks. Once they get your deal, they don't fix anything that goes wrong. Called them about a big issue with a jeep in less than 30 days and they... kept trying to get money for them to look at it. Also the tires on the jeep were barely passing and were unwilling to put tires on it before we got it or after a stone a quarter to an inch long punctured it. On top of calling all the time to get something done, and then not getting anything done, its hard to get them to call you back. I would not be surprised if the jeep we just got ends up in a junk yard within the next year or so. Whoever had the vehicle before us beat on it and its not as good as we thought it was.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • October 27, 2016

    I went in with a plan in mind and met with Patrick Swan who gave me 5 star attention. We worked out a deal that I could easily live with and met my expectations.... In addition, Matt Zappone came out and introduced himself and we low key. Didn't even ask about the sale at all, but more about me as a person and a customer. I had to order my 2017 Jeep Unlimited Sahara and it came in sooner than expected and I am happily driving it today. Thanks to everyone at Zappone..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Forge we are grateful to have you as a satisfied customer!

  • 1.0 out of 5
    October 22, 2018

    Came into the showroom tonight at 7:15 pm to look at a specific vehicle that I had seen on the internet. I was in the show room for about 10 minutes. ... Not a single one of the three Idol salesman offered any help nor did they get out of their seats. Drove around outside for another 10 minutes trying to find the vehicle. No help out there either. On my way to Goldstein's now to look for my Jeep Grand Cherokee Overland.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    June 25, 2018

    Delivered with nail in tire and only one key. Contract specified 2 keys, it's been a week. NO ONE RETURNS CALLS. EVER. The moment you sign, they are... done with you. Period.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2018

    When I went car shopping on Friday it was cold and windy and it was raining out, I was surprised to see a sales person actually come outside in the... rain to meet a customer His name is Daniel Lewis, he greeted me as I walked up the stairs he shook my hand and While being professional he also made me feel at ease . Whatever questions I had he answered,what ever I didn’t understand he made clear.he took his time with me and didn’t rush through anything. In my opinion Daniel Lewis is an asset to the Zappone Dealership. I was happy to have him as my Sales person .oh and yes I did buy the Vehicle a Jeep Compass trail hawk .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 27, 2018

    Scheduled my synthetic oil change and tire rotation online. Pleased with the service I received! I highly recommend Zappone for all your sales and service... needs!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2018

    Came in with a check engine light. They diagnosed it, and also spoke with a different shop that recently replaced my cooling fan. Not only did they replace... it the same day, but also gave my Jeep a software update at no charge! Highly recommend this place!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Paul, Thank you for choosing Zappone. Very happy to learn of your pleasant experience.

  • 5.0 out of 5
    January 23, 2018

    Totally Excellent experience! Michael Brosch came in on his day off to ensure our leased vechile was ready for us when we arrived from Utica. This is our... 3rd leased vechile,2nd Jeep Compass and we could not be happier. Love the Jeep, love the ease of doing business with Zappone Chrysler, Jeep, Dodge, Ram!!! We will definitely be back, and definitely recommend Zappone!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 18, 2018

    From the moment we walked in the door we felt more like family and less like a customer! The entire experience right up to the delivery was great! We... left there feeling like we got an amazing deal on an amazing Dodge Ram 1500. We were told to visit whenever we are in the area. I can’t wait to not only take our truck to Zappone for oil changes, but I’m also going to take my new Jeep Cherokee there as well (even though I didn’t buy it there). I’m actually looking forward to my return. Thank you!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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