Zappone Chrysler Jeep Dodge Ram

Reviews

4.9 out of 5 4.9
85 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 25, 2018

    Delivered with nail in tire and only one key. Contract specified 2 keys, it's been a week. NO ONE RETURNS CALLS. EVER. The moment you sign, they... are done with you. Period.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 27, 2018

    When I went car shopping on Friday it was cold and windy and it was raining out, I was surprised to see a sales person actually come outside in the... rain to meet a customer His name is Daniel Lewis, he greeted me as I walked up the stairs he shook my hand and While being professional he also made me feel at ease . Whatever questions I had he answered,what ever I didn’t understand he made clear.he took his time with me and didn’t rush through anything. In my opinion Daniel Lewis is an asset to the Zappone Dealership. I was happy to have him as my Sales person .oh and yes I did buy the Vehicle a Jeep Compass trail hawk .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • October 27, 2016

    I went in with a plan in mind and met with Patrick Swan who gave me 5 star attention. We worked out a deal that I could easily live with and met my expectations.... In addition, Matt Zappone came out and introduced himself and we low key. Didn't even ask about the sale at all, but more about me as a person and a customer. I had to order my 2017 Jeep Unlimited Sahara and it came in sooner than expected and I am happily driving it today. Thanks to everyone at Zappone..

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Forge we are grateful to have you as a satisfied customer!

  • 5.0 out of 5
    February 27, 2018

    Scheduled my synthetic oil change and tire rotation online. Pleased with the service I received! I highly recommend Zappone for all your sales and service... needs!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 5, 2018

    Came in with a check engine light. They diagnosed it, and also spoke with a different shop that recently replaced my cooling fan. Not only did they replace... it the same day, but also gave my Jeep a software update at no charge! Highly recommend this place!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Paul, Thank you for choosing Zappone. Very happy to learn of your pleasant experience.

  • 5.0 out of 5
    January 23, 2018

    Totally Excellent experience! Michael Brosch came in on his day off to ensure our leased vechile was ready for us when we arrived from Utica. This is our... 3rd leased vechile,2nd Jeep Compass and we could not be happier. Love the Jeep, love the ease of doing business with Zappone Chrysler, Jeep, Dodge, Ram!!! We will definitely be back, and definitely recommend Zappone!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2018

    From the moment we walked in the door we felt more like family and less like a customer! The entire experience right up to the delivery was great! We... left there feeling like we got an amazing deal on an amazing Dodge Ram 1500. We were told to visit whenever we are in the area. I can’t wait to not only take our truck to Zappone for oil changes, but I’m also going to take my new Jeep Cherokee there as well (even though I didn’t buy it there). I’m actually looking forward to my return. Thank you!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2018

    Outstanding service, always. Wonderful playroom for my toddler. I have an older Jeep and keep it well-serviced so we are at this dealership often. They... do an outstanding job each and every time. We are very pleased with service and pricing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Great! We are glad to have you as a customer - visit any time!

  • 5.0 out of 5
    January 10, 2018

    We went to Zappone to explore our options of leasing the 2018 Jeep Compass. We didn’t expect to leave that day signing a new lease, but we were offered... a very fair price. Michael was very helpful, knowledgeable and sincere. It was a great car buying experience!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Terrific Peri thank you for choosing Zappone!

  • 5.0 out of 5
    December 21, 2017

    Very knowledgeable about product they are selling. Nice test drives with sales person who explained the features and options of each vehicle. Friendly... dealership

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Fair and Friendly is what we strive to be for every customer every time! Thank you for choosing Zappone!

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