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Larry H. Miller Chevrolet Murray

(232 reviews)
Visit Larry H. Miller Chevrolet Murray
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2013 state dealer award
View 1 awards
2013 state dealer award

Reviews

(232 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Chevrolet Murray from DealerRater.

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C8 purchase

Larry H. Miller personel treated me with respect, were efficient, and helpful in all aspects of the purchase my new Vette.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for that positive review Kenneth. Come back again soon if there’s anything else we can do for you or your vehicle! - Best, Greg Johnson, General Manager

sales person

I looked at one care and it was not for me. And I looked at there inventory and they had nothing I wanted. I told the sale not to call me, only text. He has repeatedly called me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Annette, thanks for reaching out. Thank you for giving us the opportunity to help you in your search for a new vehicle. We will make note of this and make sure you do not receive phone calls moving forward. If there is anything else we can do for you please let us know. Best, Greg Johnson, General Manager

Thank y ou u for working so hard to help people

I'm very thankful for all the help from all the hard workers who try to support themselves everyday making living by selling cars to people on this planet to enjoy a ride to the zoo with thier kids or a ride to workor just for a joy ride in overall you guys are making the world a better place and sacrificing your lives to help others enjoy and be able to go to work with your help in selling cars to us so thank y ou u very much for all you guys do at Larry h Miller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Wow! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best, Greg Johnson, General Manager

Great Job

I felt that it was a no pressure dealing. We dealt with Ron Franklin and he was easy to work with, very professional and explained everything to us, in a manner that was great to understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, Rachel! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Best, Greg Johnson, General Manager

Happy

Good service. Reliable and friendly. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing our dealership, Lana! Our team was happy to assist you however possible. Come back soon if there's anything else we can assist you with! - Best, Greg Johnson, General Manager

Service and License in 30 minutes

Did everything I need in 30 minutes and no surprises

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your excellent review, Joy! We hope to work with you again in the future. - Best, Greg Johnson, General Manager

Robert Blackmore

Transfer case problem. Multiple codes and would not shift into four wheel drive. diagnosed problem and had me in and out within a day. Great people to work with. Never disappointed with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert I'm so glad the team was able to figure out what was wrong and fix your transfer case! Please feel free to reach out to us if you need any more assistance. Best, Greg Johnson, General Manager

No response

I inquired online and only got an auto-generated response. Obviously they are not interested in selling a vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

MM I am sorry you were unable to reach us. Were you attempting to contact us during business hours? If so I'll sit down with my internet staff and try to figure out why you received an auto-generated response instead of hearing from them. Best, Greg Johnson, General Manager

read the pink sheet-

i bought a use car from these guys last year. a 2015 cruze. 14.3k. after the year i looked at the pink sheet " my stupidity i didnt read" they had added 215 dollars for key replacement 350 for dent repair. isn't that what i have insurance for? 200 for scratch repair 500 for incase my car was stolen they could trace the parts the people are nice enough. i just should not have been so trustful and read the pink sheet

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I apologize for your frustration with the vehicle pricing now that you are reselling your vehicle. We are happy to help you cancel the service contract as we discussed yesterday. However, we are unable to help you cancel non-cancellable items that were clearly signed for several times as non-cancellable. It is unfortunate that in the year that you owned your vehicle you have not had an opportunity to use the value added protections. Best, Greg Johnson, General Manager

Excellent service

I appreciate that I was well taken care of and my car was fixed in less then 24 hours of me dropping it off

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karina thanks for writing us this review! I'm glad you enjoyed our service! -Best, Greg Johnson, General Manager