Reviews
Great Service
We were warmly greeted and taken care of quickly. We knew the likelihood of getting in and out quickly was low because it was mid-morning on a Saturday morning. They worked us in and got us done before the end of the day which worked well for us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Grant thanks for taking the time to write us this review! I'm thrilled we were able to fit you in during a busy time and were able to get you in and out in a hurry. I'll pass this along to the service staff and thank them for their hard work. -Best, Greg Johnson, General Manager
Integrity
Honest, friendly, and professional stafff walked me through the car buying experience with ease. They are all very honest and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Aaron thanks for your review! I'm glad everyone was honest, friendly, and professional. -Best, Greg Johnson, General Manager
Excellent
Done in a timely manner with friendly staff and a clean and nice dealership atmosphere. Would definitely recommend to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard thanks for giving us 5-stars! I'm glad your service was done in a timely manner, and you appreciated our dealership and atmosphere. Thanks for recommending us to your friends and family! -Best, Greg Johnson, General Manager
Great Service
Ralph in the Service Dept is fantastic! He has been my person of contract to bring my cars in for service for at least 10 years now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lorie thanks for leaving us this review! I'll pass it along to Ralph and thank him for always taking great care of you. We appreciate your continued business! -Best, Greg Johnson, General Manager
My last visit
Only certain reps show good service. If they arent there. Good luck getting what you need. Only good service i have received was from my sales person and ralph in service area.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shane, I'm sorry customer service isn't always top-notch. We strive to deliver the best service around and I see we have fallen short. Thanks for bringing this to my attention. I'll pass this review around to the staff and remind them to always deliver the best service possible. -Best, Greg Johnson, General Manager
Thanks
Got the results desired Appreciate the follow up. Thanks for the exchange and making it right. Why do you want 20 words. This survey is annoying.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, thank you for taking the time to share your positive experience. If there's anything else we can do to please reach out to us. -Best, Greg Johnson, General Manager
Excellent Service
The service guys are excellent. Answer all my questions and have the paperwork ready. Facility is clean and inviting. The servicing on my vehicle is always done on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, thank you for such a positive review! We try to make everything as smooth as possible for our customers and it looks like we nailed it. We're lucky to have incredible customers like you! - Greg Johnson, General Manager
Great Experience
Didn't play with numbers or try to beat me down. They were fair, and fast. It's refreshing to purchase a car without the hassle of slimy sales tactics. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, thank you for your feedback. We strive to provide our customers with transparency and fair prices, and we're happy to hear we achieved those goals with you. Please let us know if there's anything else we can do for you. Best, Greg Johnson, General Manager
All Around Excellent Experience
I purchased a 2009' Silverado 2500 Duramax Diesel. The purchase was upfront and reputable as a I would expect from Larry H. Miller. The people made the buying experience pleasant. The big surprise came from your service department on more than one occasion. Wear and tear items as well as technical repairs were identified and addressed with dealer value, at a better price than my reputable but reasonable family mechanic. I feel confident in your dealerships ability to professionally support the vehicle I was sold. Therefore I would happily do it again, and refer friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
First off, congratulations on your new Silverado! We want to thank you for submitting this amazing feedback. We really appreciate the 5 star review and recommendation! We're happy to hear our team did a great job in assisting you with your purchase. They work hard to maintain top-notch customer service and they'll be ecstatic to hear you left our store feeling satisfied. Thank you for trusting us with your car-buying needs. It was a pleasure working with you! We hope you enjoy your new vehicle and look forward to working with you again! Best wishes, Greg Johnson, General Manager
customer
I was very happy with the service I received. Shane as always was awesome. All of the other employees were very courteous and showed interest in taking care of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ray, thank you so much for leaving us this great review. We are happy that you were pleased with the service that you were provided. Let us know if you need anything else.