Reviews
Great place to buy a car!
Richard made my car buying experience fun and painless. He bent over backwards to find me the exact car I wanted."|"
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Leslie, we are happy to see that you had a fun and painless car buying experience. We strive to be the best place in town to do business and Richard is a great salesman. Congrats in the new car!
Cody C
Great experience. I felt like I was buddies with Tanner after purchasing my new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cody, we are happy that tanner was able to help you get into a new truck. Congrats on the new truck and please let us know if there is anything else we can do for you. -- Best Wishes
Over 30 years of buy vehicles what a great time.
I went in to look into buying used truck. I met up with Gary Scott salesmen,he showed me what I requested in my price range and no more. I had three to choose from he did a great job in helping me decide.not pushy or anything Mr fortune the sale manager helped get my payments down to where I wanted them to be. Mark cooper explained the financing to me straight up no smoke and mirrors just saying it like it is I am in a profession that I deal with people who try to lie and deiceve you . It's great to work with people who are up front honest . Thank you gentalmen I'll shut up now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dave, congrats on the new truck! We appreciate that you took the time to leave us a great review. Please let u know if there is anything else that we can do for you.
New truck perchase
Great service, Torrey Hukill was the sales person i delt with, awesome sales. Person best i have ever delt with in all my years, would highly recomend him to any one, very curtious, very profeshional, low pressure
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Les, thank you for sharing your experience with us! Also, we will pass along the good review to Torrey. - Traci Maxwell, Customer Relations Manager
great experience,
The service team made me feel like a VIP, My truck will not be serviced by anyone else after this wonderful experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for the nice review! We hope to see you back here soon. - Traci Maxwell, Customer Relations Manager
Larry Miller Chevrolet
Ron Franklin was amazing, it wasn't an easy transaction, but he put up with me for a month, did not give up, really went above and beyond. I am extremely happy with the purchase, with everyone at the dealership was amazing!! Mark Cooper took such good care of me on the back end, I am very pleased with the whole experience. I will only buy from Larry Miller Dealerships, and Ron Franklin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andrea, thanks for 5-star review! We will pass along this good review to Ron and Mark as well. Let us know if we can do anything else for you!
Torrey Hukill
Torrey was just an awesome salesman!! He made buying a car one of the easiest things to do. He was there the whole time and made us feel so welcome. He went out of his way to make sure we got everything we needed. I would recommend him in a Chevy Heartbeat!! It is our hope that Larry miller in Murray hangs on to him,because we plan on sending friends and family his way. Thanks Torrey!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tamara, thank you for taking the time and letting us know how we are doing. I'm so glad that you had the chance to work with Torrey and I will be sure to show him your review and feedback. Thank you for choosing Larry H. Miller Chevrolet Murray and we hope to see you again. --Greg Johnson, General Manager
Worst service - one two different occasions
Service dept - Someone at the beginning of using the oil changes, made a mistake and I ended up loosing 2 of the oil changes which came with my new vehicle or from those I bought when I bought my new vehicle. After being upset, and stating I will then go elsewhere, the service rep said he would talk with the manager and see what he could do. They did do the oil change - AFTER WAITING OVER AN HOUR AND ONE-HALF. (AND I HAD AN APPOINTMENT.) Also, in the past, they also did a quick car wash. I had just returned form a long road trip, vehicle dirty, and I received my van as dirty/dusty, bugs on the windshield, etc. - as when I came in. I have had better service from other places and was in-out in less than one hour (usually 40-45 minutes at most) - instead of the 1 1/2 hours here
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I would like to apologize for any frustration this situation may have caused. We strive for excellent service here at Larry H. Miller Chevrolet Murray. I would like to speak with you about your last experience to see how we can help resolve your situation from here. Please reach out to me at your earliest convenience. 801-264-3201. --Greg Johnson, General Manager
Truck service and maintance
Everytime I go in to have my vehicle serviced it's a great experience. They treat me with the upmost respect and take care of all my vehicle needs. What's nice is they inform me of updates/recalls before the factory has even sent out letters of notification. Awesome and very very friendly and professional in every aspect. I won't go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review, Tadd. I'm glad that you had a great experience and we look forward to serving you again soon. - Greg Johnson, General Manager
Truck service
Best service! Very friendly and helpful. Every time I have taken my truck to be service my wait time is super fast and I love their convenient hours. Walk-in's are welcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Jessica, and for choosing Larry H. Miller Chevrolet Murray. We look forward to serving you again soon. - Greg Johnson, General Manager
