Reviews
Everyone has different perceptions of what a car...
Everyone has different perceptions of what a car dealership should look and feel like. I will walk away from the high-pressure sales tactics and the salesperson who overuses the customer psychology that everything that comes out of the customers mouth is to be fortified and made a positive. I found a good balance in salesmanship with Wayne Roberson and enjoyed my conversations with him. The overall experience of buying a car from Mark Miller Toyota was particularly good and I will go back, when the time arrives, to buy a new Toyota again. After shopping around for the last 3 days, I ended up getting the best trade in deal at Mark Miller and besides, I was going to buy a Toyota vehicle due to their history of high overall reliability. When it comes to customer relations, no other Toyota dealership in the Salt Lake Valley comes close to Mark Miller Toyota.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My husband just left the place. After hey said they will...
My husband just left the place. After hey said they will call me. Nobody called when they heard we will pay cash and what is the best price they can give. It seems cash bargaining customers are not really welcome. They want business to get interest and extended warranties. If customers are SAVVY,as my husband was called,no business then. We will take our business elsewhere.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I have been a customer of Mark Miller Toyota for the past...
I have been a customer of Mark Miller Toyota for the past four years. I have bought three vehicles through them, and every time I do they have been amazing experiences. I also take all of my vehicles to Mark Miller Toyota’s service for oil changes and keeping my vehicles in top shape. In sales and in service, everyone I have talked to is caring and does their best to help answer my questions. Clean facility and easy to schedule appointments.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Couldn't ask for more!
Every time I have been to this dealership from my initial purchase to scheduled services, everything has been perfect. The staff goes above and beyond to help with what is needed and gives that extra touch that isn't common anymore. They make sure before I leave that everything has been taken care of to my satisfaction and are willing to do whatever is necessary to make it happen. I wish every place I did business with was this professional, courteous and personable!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to post a review! We sure do appreciate your business and feedback, and we look forward to seeing you next time!
I've been a loyal customer of Mark Miller's Dealerships...
I've been a loyal customer of Mark Miller's Dealerships since 1992. Six vehicles in all and haven't had a bad experience. EVER! Thanks Mr Miller for providing honest and forthright sales and service. No hype. No pressure. Just genuine "How can I help you?" personnel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Highlander
Amazing place. Best customer service! They got us in quickly. Our car looks amazing they leave it in better than condition than when we came in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the review! We sure do appreciate your business and feedback!
My experience at M M Toyota it was pleasant , zero...
My experience at M M Toyota it was pleasant , zero pressure, I worked with Jason Brown , he answered all my questions and the whole process was smooth, I got a Rav4 2021 and I'm very happy with it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All I can say is the best dealership anywhere! Customer...
All I can say is the best dealership anywhere! Customer service, professionalism & expertise is absolutely FABULOUS 10+++++. I could not see any area that needed to be improved.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service Experience
The service at Mark Miller Toyota is both of top quality, in terms of the work they do on the car, as well as friendliness and courtesy. Frequent updates on how the service is coming along, indicating how much longer until the work is completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your review! We sure do appreciate your business and feedback!
I've been a fan of Mark Miller since I purchased my...
I've been a fan of Mark Miller since I purchased my Highlander there is 2011. The service staff is always courteous and keeps you well informed. Recently, I purchased a set of tires and two of the nicest service staff (Chris & Ocean) assisted me. They kept me informed along the way to help me in my decision of which tires to purchase since the ones I currently had were no longer available. I felt very safe as I drove home, no longer fearing I might have another flat tire along the way. Thanks, guys! I don't see your names or pictures below, but if you were there, I'd give you both 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We sure do appreciate your business and feedback! I'll pass this on to Chris and Ocean - they'll be happy too! Thanks again!