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Reviews

Average Ratings

4.9
815 lifetime reviews. Includes reviews of Mark Miller Toyota from DealerRater.com
  • Great Customer Service

    Jantzen and his team are great. Always great with getting repairs done on time and correctly, and keeping the customer informed. Overall a great e...

    Dealer Response

    Tacoma Guy, thank you for servicing with us, and for posting a review. Jantzen will be happy to see this too! We appreciate your business and look...


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    Jantzen and his team are great. Always great with getting repairs done on time and correctly, and keeping the customer informed. Overall a great experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tacoma Guy, thank you for servicing with us, and for posting a review. Jantzen will be happy to see this too! We appreciate your business and look forward to serving you in the future.


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  • Car service at Mark Miller

    We have been purchasing cars at Mark Miller for over 20 years . Timely, honest service is what brings us back again and again. With 3 Hybrid Toyo...


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    We have been purchasing cars at Mark Miller for over 20 years . Timely, honest service is what brings us back again and again. With 3 Hybrid Toyotas we seem to always have something in line for a maintence check. Our 10 year old Prius looks and runs like new thanks to the great service. Now if we could just get that "new car smell" installed

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Loved the honesty and quick work.
    April 27, 2017

    We live in Draper but always drive down town to Mark Miller to have our car serviced. We feel they are honest and very clear about what needs to ...


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    We live in Draper but always drive down town to Mark Miller to have our car serviced. We feel they are honest and very clear about what needs to be done. In the past they have caught something missed by several others. We highly reccomend them and plan on returning there in the future.

    Does recommend this dealer
    Came in for service or repair

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  • Amazing customer service!
    April 26, 2017

    My husband and I purchased a Prius C in 2012. We had amazing customer service when purchasing the vehicle and so we purchased a service package a...


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    My husband and I purchased a Prius C in 2012. We had amazing customer service when purchasing the vehicle and so we purchased a service package at the time of the original purchase. We also purchased our snow tires through Mark Miller Toyota. We have experienced nothing but top-notch service from them. It is incredibly easy to make an appointment and they offer shuttle service and they have a loaner vehicle program as well. They always take the time to go over all of the services performed in a 'dummies version' and the vehicle is always returned much cleaner than it was left off. They also make the yearly inspection of your vehicle very convenient. We recommend them to our family and friends when they are considering buying a vehicle.

    Does recommend this dealer
    Came in for service or repair

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  • Awesome place

    I bought my Camry Hybrid here and go here for my regular maintenance and it's been great every time.

    Dealer Response

    Thank you so much for the review!


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    I bought my Camry Hybrid here and go here for my regular maintenance and it's been great every time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for the review!


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  • Juan Guizar was very helpful and is a true gentleman.
    April 25, 2017

    I just purchased a '17 RAV 4 at Mark Miller Toyota. Juan Guizar was our salesman. He worked with me to get the best price possible for the vehicl...


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    I just purchased a '17 RAV 4 at Mark Miller Toyota. Juan Guizar was our salesman. He worked with me to get the best price possible for the vehicle. Juan is a gentleman and great to work with as are all the employees that helped me. My wife and I have purchased vehicles from Mark Miller for 22 years and have always been satisfied. Whenever I've had a problem, Bruce in the service dept. has been great to work with. The work is done well and on time and. I highly recommend this dealership.

    Does recommend this dealer

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  • 2017 Avalon Limited
    April 25, 2017

    Great buying experience with Jeff McClain at the Mark Miller Dealership in Salt Lake City. We will definitely recommended them to all of our friends.


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    Great buying experience with Jeff McClain at the Mark Miller Dealership in Salt Lake City. We will definitely recommended them to all of our friends.

    Does recommend this dealer

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  • Poor Service

    I was not impressed at all with the salesman, Robin. I felt like I was the one trying to sell something. We pursued our own financing for my dau...

    Dealer Response

    Thank you for taking the time to post a review and I'm sorry that your experience was unsatisfactory. I want to make sure we do everything possibl...


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    I was not impressed at all with the salesman, Robin. I felt like I was the one trying to sell something. We pursued our own financing for my daughter, since he was not motivated to help us. We initiated all contact, and made all of the efforts, just to see online that the car was already sold. We will not return to this dealership based on the way that their employee represented them. Go elsewhere for good service!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to post a review and I'm sorry that your experience was unsatisfactory. I want to make sure we do everything possible to remedy the situation, so if you would like to discuss this with me further, please contact me at 801-415-3114 or angelag@markmiller.com. Sincerely, Angela Gertino Customer Relations Manager Mark Miller Toyota 801-415-3114 angelag@markmiller.com


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  • One word ...awesome
    April 20, 2017

    My husband and I have been customers of mark miller for over 20 years. We had the same salesman (spencer Williams) for almost the same time. We lo...


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    My husband and I have been customers of mark miller for over 20 years. We had the same salesman (spencer Williams) for almost the same time. We love and trust the dealership and have and will recommend. Thank you!!!

    Does recommend this dealer

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  • Outstanding Service
    April 20, 2017

    Called them up due to a recall notice for my Toyota Rav4. The person on the phone was upbeat and cordial. She even told me that they would work ...


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    Called them up due to a recall notice for my Toyota Rav4. The person on the phone was upbeat and cordial. She even told me that they would work on an additional recall for that model that I didn't even know about. After leaving my car with them their shuttle service took me to work and later picked me up back to the dealership. While at work, they communicated with me through email offering extra services that I may be interested in. All is handled online, very easy and straight forward. Their service people are very professional, they work as a team, swift but not rushed. Good communication skills and organized. Their premises are clean and modern. I was very positively impressed.

    Does recommend this dealer
    Came in for service or repair

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