Salt Lake Valley Buick GMC

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Reviews

Average Ratings

4.8
108 lifetime reviews.
  • Out of State Sale

    Great job, made things very easy, Plus great deal on the truck.

    Dealer Response

    Mike, thank you for the feedback! We are happy to hear of your positive experience at Salt Lake Valley Buick GMC, and we are grateful for choosing...


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    Great job, made things very easy, Plus great deal on the truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, thank you for the feedback! We are happy to hear of your positive experience at Salt Lake Valley Buick GMC, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Great service, friendly, not pushy, clean facility

    This dealership is awesome! The sales guy Mario was best sales guy I've worked with. And Mike the finance manager made the number crunching easy! ...

    Dealer Response

    Thank you for your business and this review, John. I am happy to hear our team was able to serve you and demonstrate how we do business here. We l...


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    This dealership is awesome! The sales guy Mario was best sales guy I've worked with. And Mike the finance manager made the number crunching easy! The truck is everything I wanted and more. The free car washes are definitely an added bonus. Will definitely be sending people your way!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your business and this review, John. I am happy to hear our team was able to serve you and demonstrate how we do business here. We look forward to working with you or anyone you might send our way in the future. Warm regards, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Excellent Customer Service and Options

    Thank you Gabe Lucero! You are an outstanding sales professional. You were patient and detailed explaining how the car works, about service and ge...

    Dealer Response

    I appreciate you taking the time to leave us a great review! I am pleased to hear Gabe did a great job in assisting you in your purchase. If there...


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    Thank you Gabe Lucero! You are an outstanding sales professional. You were patient and detailed explaining how the car works, about service and getting my financing. Overall it was a stress free buying/leasing experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I appreciate you taking the time to leave us a great review! I am pleased to hear Gabe did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Best New car buying experience

    In October 2016 I was searching for a new GMC Terrain Denali, I found Salt ake Valley GMC and am I glad I did. Best price, Best customer service, ...

    Dealer Response

    BJ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will sh...


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    In October 2016 I was searching for a new GMC Terrain Denali, I found Salt ake Valley GMC and am I glad I did. Best price, Best customer service, and I can't thank Amer Kicin, Rob, and Gary, enough. From the time I called the dealership, until the time I arrived in Utah to pickup the car their communication was nothing short of excellent Amer, is so knowledgeable, and compassionate about his customers understanding every detail on the vehicles they are buying. His follow-up after the sale has been impeccable. I highly recommend this dealership to anyone who is looking to buy a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    BJ, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Wonderful Service

    I recently visited SLC Buick GMC, as I was experiencing an engine sputter, accompanied by two warning lights on my dashboard display. Upon enterin...

    Dealer Response

    Hi Justin and thanks for your kind words! We appreciate Justin as well as the rest of our staff and we are thrilled that they have taken care of y...


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    I recently visited SLC Buick GMC, as I was experiencing an engine sputter, accompanied by two warning lights on my dashboard display. Upon entering the service center, I was warmly welcome by a gentleman by the name of Justin Henrie. I left my vehicle for a few hours, and recieved a phone call explaining the issues, and a request for my permission to proceed with the services required. Justin was so very friendly and informative, that I felt compelled to write this review. Thank you so much to Justin and the entire SLC Buick GMC team, for a job well done. Five thumbs way up! Cheers!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Justin and thanks for your kind words! We appreciate Justin as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • The most helpfull company ever

    Is so nice to get a car from this people, great and helpfull.

    Dealer Response

    Thank you for leaving us this great review, Kristen. We are very happy to hear that we could be so helpful during your recent visit with us. We lo...


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    Is so nice to get a car from this people, great and helpfull.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Kristen. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Good Experience

    Friendly and knowledgeable service. Caring before and after the sale.

    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer servi...


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    Friendly and knowledgeable service. Caring before and after the sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Best treatment at any dealer EVER

    Listened to my needs as far as price, upside down loan problems as well as best lease option. When the numbers were not quite where I needed them ...

    Dealer Response

    Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share ...


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    Listened to my needs as far as price, upside down loan problems as well as best lease option. When the numbers were not quite where I needed them Gabe and Rob (oh, and Gary) helped change that and got me into a new vehicle that will better serve me. They were awesome!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Service department is unprofessional

    Very unprofessional and rude staff in the service department. I have had my car serviced three separate times and they have all been a bad experie...

    Dealer Response

    Tyler, I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you...


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    Very unprofessional and rude staff in the service department. I have had my car serviced three separate times and they have all been a bad experience. I do not recommend this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tyler, I am sorry to hear about your experience with our dealership. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work toward a resolution. Please contact me at your earliest convenience. Sincerely, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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  • Love Salt Lake Valley GMC

    This was the 3rd car that we have purchased from Salt Lake Valley GMC in less than a year and we have had a great experience with every purchase. ...

    Dealer Response

    Rose, thank you for taking the time to share your feedback! I am very pleased to hear our consistent great customer service has earned your repea...


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    This was the 3rd car that we have purchased from Salt Lake Valley GMC in less than a year and we have had a great experience with every purchase. With this latest purchase Mike in finance went out of his way to make the deal happen and we really appreciate his hard work. Mario was our salesman and it is always a pleasure to work with him because he does everything he can to make buying a car enjoyable by listening to what you need and helping you get it..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rose, thank you for taking the time to share your feedback! I am very pleased to hear our consistent great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Salt Lake Valley Buick GMC. We can't wait to see you for your next servicing appointment! Best, Mehdi Jamshidbaigi, General Manager, (888)-846-1598


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