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Reviews

Average Ratings

4.7
103 lifetime reviews. Includes reviews of Gravity Autos Atlanta from DealerRater.com
  • Great Service!

    very pleasant experience, the staffs here are very friendly and helpful! Finance manager JP helped me a lot in financing the car and trading in my...


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    very pleasant experience, the staffs here are very friendly and helpful! Finance manager JP helped me a lot in financing the car and trading in my old car. Sales rep MO was also very helpful through out the process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • "Outrageous Customer Service"
    May 19, 2017

    I was seeking a quality vehicle and was able to find one 3 states over via AutoTrader. They contacted online to gauge my interest and took very ex...


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    I was seeking a quality vehicle and was able to find one 3 states over via AutoTrader. They contacted online to gauge my interest and took very excellent care of me prior to my arrival. All forms were ready and "ALL" questions were answered immediately. The vehicle was better than advertised and they only hiccups were a missed flight and driving 8 plus hours back.

    Does recommend this dealer

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  • Great Guy!
    May 19, 2017

    Very impressed with his professionalism and openness from Shane. Second time buying a car from him. Thanks for all the help and I will be coming b...


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    Very impressed with his professionalism and openness from Shane. Second time buying a car from him. Thanks for all the help and I will be coming back again.

    Does recommend this dealer

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  • Seamless Experience
    May 18, 2017

    We worked with Shane and despite him finishing up another deal he was able to get us squared away very quickly. He was very knowledgeable about th...


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    We worked with Shane and despite him finishing up another deal he was able to get us squared away very quickly. He was very knowledgeable about the vehicle we were interested in and handled himself very professionally. Shane didn't come across as being forceful or tried to sell us something that we didn't need. Dealing with him was one of the more enjoyable car purchasing experiences I have experienced. Chris (finance mngr) finished up our deal and was very quick, honest, and he made the experience extremely pleasurable. Like Shane, he didn't try to upsell us on things we didn't need or were interested in. He truly made the experience very easy. Nick (general manager) took the time to engage in great conversation with us. He personally thanked us for giving him our business and let us know if he can provide anything else. That really made us feel comfortable with the transaction. Can't say anything more about Gravity Motors Atlanta. Thank you again for such a great experience.

    Does recommend this dealer

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  • excellent customer service and good price
    May 18, 2017

    would like to do business again. Customer service is very good and Price of the vehicles are competitive to other dealers. Employees are very fr...


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    would like to do business again. Customer service is very good and Price of the vehicles are competitive to other dealers. Employees are very friendly.

    Does recommend this dealer

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  • Easy transaction
    May 17, 2017

    I purchased a car for my son. I dealt with Shane and it was a very easy transaction. He was very nice and respectful to me (a woman) and made me v...


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    I purchased a car for my son. I dealt with Shane and it was a very easy transaction. He was very nice and respectful to me (a woman) and made me very comfortable. He went out of his way to assist me with getting the windows tinted before I picked up the car which saved me a lot of time and hassle. He made what could have been a very stressful transaction a very easy one.

    Does recommend this dealer

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  • Luxury redemption
    May 15, 2017

    Shane and Kash were absolutely amazing! While I loved my previous vehicle (2007 BMW X5), the time had come to visit new options as the warranty ex...


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    Shane and Kash were absolutely amazing! While I loved my previous vehicle (2007 BMW X5), the time had come to visit new options as the warranty expired and I wanted a peace of mind. I was overseas in the U.K. on a business trip when I found my new vehicle (2014 BMW X6) online and instantly fell in love. I was sent an auto-reply from the salesperson on duty at the time, Shane Sam. The reviews about Gravity Autos Atlanta were good but the details about my salesperson Shane were amazing. Time and time again, other car buyers talked about his attention to detail and his sincerity. He reached out to me via my online inquiry and followed up immediately. I was beginning to feel whelmed because it seemed like ever car dealer in Atlanta was reaching out to me. Even on Mother's Day, he confirmed we would meet the following day. I was silently anxious because while I was currently employed, I was previously laid off in 2013 and remained unemployed/underemployed until 2015. I knew my credit would be a challenge but Kash didn't think so. He worked diligently to get a fair appraisal value on my X5 and worked even harder for me to get approved for financing even when my blemished credit history was challenging. I can honestly say it was because of his excellent relationships with the banking institutions that made my deal work. I have no wonder that it would not have been approved anywhere else. I have purchased 3 cars before and never has my experience been so personable and sincere. Thank you Shane and Kash for making my transition seamless. All of my referrals for vehicle purchases moving forward will go to Shane and Kash at Gravity Autos Atlanta. Jai

    Does recommend this dealer

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  • Gravity Autos Atlanta - A Great Place to Buy
    May 6, 2017

    I purchased a vehicle from Gravity Autos and found the sales team to be courteous, competent, and informative, They provided excellent customer se...


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    I purchased a vehicle from Gravity Autos and found the sales team to be courteous, competent, and informative, They provided excellent customer service and follow up making the overall sales experience a pleasant and seamless process. I will definitely recommend them to friends and family...

    Does recommend this dealer

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  • Experience
    April 29, 2017

    My experience with the sales person(Jamie Crawford) and the financier (Kash Iqbal) was very satisfying. They helped me purchased with trust and sa...


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    My experience with the sales person(Jamie Crawford) and the financier (Kash Iqbal) was very satisfying. They helped me purchased with trust and satisfaction. Thank you!

    Does recommend this dealer

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  • Great car buying experience!
    April 20, 2017

    I was looking for a car for my son so I looked at several BMWs and requested feedback from 6 dealerships. As soon as I pressed the send button Sha...


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    I was looking for a car for my son so I looked at several BMWs and requested feedback from 6 dealerships. As soon as I pressed the send button Shane called me.,I was shocked. We talked about the car and I told him what I was looking for. The next morning he followed up with a call. I asked my son to call him to see if he was as impressed as I was. My son was amazed at how helpful, friendly and professional he was. We met with Shane and the fantastic customer experience continued. He was helpful, knowledgeable and made our experience well worth the almost 40 mile drive. I never received a call or email from the other dealerships. We look forward to doing business with Shane again in the future!

    Does recommend this dealer

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