Fairfax Volkswagen / Fairfax Volvo Cars

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Reviews

Average Ratings

4.8
353 lifetime reviews. Includes reviews from DealerRater.com
  • Best car buying experience!

    We had a great experience with Fawad Osmani, the GM at Fairfax Volvo and VW. He lead new people on his team and management to help with a purchase...


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    We had a great experience with Fawad Osmani, the GM at Fairfax Volvo and VW. He lead new people on his team and management to help with a purchase of a highly demanded Volvo XC90 Inscription. He was one of the most honest, knowledgeable, intelligent managers and business people I have ever had the pleasure of working with on a large purchase. He also has an amazing finance background, as did many of his staff and my husband and I are so satisfied with our experience we want to tell as many people as we are able to do so. I spent 30 years in high tech and my husband in bio tech. We were in senior management and still learned the best way to do business from Fawad. We had a less than good experience at another dealership and Fawad and Jonathan and Tim et al, did great follow up. They delivered as promised and we are still happy with the experience. Thank you Fawad Osmani and your team. Steve and Deb. 01/04/2017 8:24 PM

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good dealership....check them out
    February 23, 2017

    Came in to test drive an S60 Volvo, as it fit within the category I was test driving against. Was helped immediately as the dealership had recent...


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    Came in to test drive an S60 Volvo, as it fit within the category I was test driving against. Was helped immediately as the dealership had recently opened for the day and no one else was visiting at the time. Jonathan got my specs of what I was looking for and he decided to try something that had worked with others. I would drive and follow him and he would lead me. First time I had ever done that, but figured ok we'll give it a try. Personally, it was disastrous! I like to drive fast, but driving over 80 in a brand new car on a test drive, was not making me feel comfortable. Because Jonathan didn't have a tag on his car and I needed to stay close, I was driving out of my comfort zone and wasn't able to test the car the way I needed to, to give it a good evaluation. I will never do that again, because it inhibits my ability to test the car fully. I inquired about Volvo wagons and whether handling would be better around the curves, as I felt like I was going to roll over on those curves. He had some ideas and I will go back and see if it makes a difference soon. I would recommend not doing the follow the leader test drive that I did. It puts your test drive into someone else's hands and doesn't allow you to experience the car the way you typically drive it. It doesn't allow you to compare to the car you are currently driving or other test drives you have done. All in all, I would give this dealership a chance. On another note, if you have a VW TDI to trade in, since there is one right next door to this Volvo dealer, this dealership will sweeten the deal for TDI owners who are turning in their cars.

    Does recommend this dealer

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  • GreatDeal! Great Dealership!!
    February 21, 2017

    i am so grateful to enjoy leasing my new VW Tiguan!!! i have huge negative equity that solved problem with good deal!! am so thankful !! Great Dea...


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    i am so grateful to enjoy leasing my new VW Tiguan!!! i have huge negative equity that solved problem with good deal!! am so thankful !! Great Dealer!!

    Does recommend this dealer

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  • Got the car we wanted.
    February 13, 2017

    Worked with Jonathan and found him to be likable and persistent (which he had to be). He found what appears to have been the last car in the count...


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    Worked with Jonathan and found him to be likable and persistent (which he had to be). He found what appears to have been the last car in the country which met our requirements. Got the Volvo XC70, fully loaded in black -- exactly what my wife wanted. She's a happy camper.

    Does recommend this dealer

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  • Excellent Customer Service!!!...
    February 3, 2017

    It was great working with Jonathan and Tim. They assured that I got what I wanted and stayed in my price range. John helped the time go by with gr...


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    It was great working with Jonathan and Tim. They assured that I got what I wanted and stayed in my price range. John helped the time go by with great conversation and offered refreshments and beverages while I waited. I walked away a VERY satisfied customer....I will definitely recommend this dealership and more specifically John to anyone looking to purchase a vehicle. Thanks again for making my experience a very pleasant one.

    Does recommend this dealer

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  • Satisfied customer
    January 30, 2017

    I greatly enjoyed my experience leasing my new Volkswagen. Harry Kim was an outstanding leasing consultant. He was very professional, very know...


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    I greatly enjoyed my experience leasing my new Volkswagen. Harry Kim was an outstanding leasing consultant. He was very professional, very knowledgeable and quite courteous. I would definitely do business with Fairfax Volkswagen again; and I will certainly refer others. Regards, Alan singleton

    Does recommend this dealer

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  • Great experience buying a car
    January 25, 2017

    I always dreaded walking into a car dealership to look at purchasing a new vehicle. But yesterday walking into Fairfax Volvo, l was met by John w...


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    I always dreaded walking into a car dealership to look at purchasing a new vehicle. But yesterday walking into Fairfax Volvo, l was met by John who made the whole experience not only palatable but actually enjoyable. John is a knowledgeable, pleasant, low key guy who worked with me to put me in the right car and the right price. The 5 star rating is well deserved. Pat Stahr

    Does recommend this dealer

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  • Miracle Workers
    January 17, 2017

    Absolutely great dealership! When one else would approve me for a loan due to high negative equity from trade and lower credit score, Fawad spoke ...

    Rosenthal Fairfax Volkswagen

    Lakiesha, It was our pleasure to work with you on the getting the car you wanted. Thank you for letting us take you under our wing. We hope you en...


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    Absolutely great dealership! When one else would approve me for a loan due to high negative equity from trade and lower credit score, Fawad spoke on my behalf to bank as if I was his family member. This buying experience was not your typical where you feel they are just trying to make a deal. Dennis was great as well. He was persistent with trying to find me the best deal and car. Even went as far as speaking to General Manager(Fawad) for me. Great customer service. Will definitely recommend this place to anyone.

    Does recommend this dealer
    Rosenthal Fairfax Volkswagen

    Lakiesha, It was our pleasure to work with you on the getting the car you wanted. Thank you for letting us take you under our wing. We hope you enjoy! All the best, Fairfax VW


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  • Excellent Service
    January 10, 2017

    Our salesman Wayne Smith was wonderful to deal with and very attentive to our needs before, during, and after the sales process. I had a great ex...

    Fairfax Volvo Cars

    Steve&Jane, Happy to hear you had a great experience with us! Welcome to the Fairfax Volvo family. All the best, Fairfax Volvo


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    Our salesman Wayne Smith was wonderful to deal with and very attentive to our needs before, during, and after the sales process. I had a great experience dealing with this dealership.

    Does recommend this dealer
    Fairfax Volvo Cars

    Steve&Jane, Happy to hear you had a great experience with us! Welcome to the Fairfax Volvo family. All the best, Fairfax Volvo


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  • Buyers Beware--NOW SATISFIED BUYER

    I want to amend my recent review of this dealership. You can always see success or failure by the leadership at the helm in just about every busin...

    Dealer Response

    Again, thank you!! We really appreciate you letting us come to a solution. Best, Fairfax VW Volvo


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    I want to amend my recent review of this dealership. You can always see success or failure by the leadership at the helm in just about every business. In this case the leadership of this establishment is extremely considerate and deserves to have their business represented in a different light on social media! Not only am I now a very satisfied customer but I want to issue an apology for my review to the Leader of this team of people, Fawad, and his service manager, John Davitt. They did not only give immediate attention to my matter but were very quick to bring resolution. I also want to say thank you to the first person we met at the dealership and who was also our salesman Jesse. He was phenomenal from start to finish and even through any issues we may have had. Things can happen with any transaction when there is an exchange of money for goods, but a business that will step to the plate and handle the consumer with care and respect is one that walks in integrity and can stand behind their product. Kudos and THANK YOU!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Again, thank you!! We really appreciate you letting us come to a solution. Best, Fairfax VW Volvo


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