Fairfax Volkswagen / Fairfax Volvo Cars

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Reviews

Average Ratings

4.8
356 lifetime reviews. Includes reviews from DealerRater.com
  • Best car buying experience!

    We had a great experience with Fawad Osmani, the GM at Fairfax Volvo and VW. He lead new people on his team and management to help with a purchase...


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    We had a great experience with Fawad Osmani, the GM at Fairfax Volvo and VW. He lead new people on his team and management to help with a purchase of a highly demanded Volvo XC90 Inscription. He was one of the most honest, knowledgeable, intelligent managers and business people I have ever had the pleasure of working with on a large purchase. He also has an amazing finance background, as did many of his staff and my husband and I are so satisfied with our experience we want to tell as many people as we are able to do so. I spent 30 years in high tech and my husband in bio tech. We were in senior management and still learned the best way to do business from Fawad. We had a less than good experience at another dealership and Fawad and Jonathan and Tim et al, did great follow up. They delivered as promised and we are still happy with the experience. Thank you Fawad Osmani and your team. Steve and Deb. 01/04/2017 8:24 PM

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best customer service and fair rates!
    May 8, 2017

    We researched a local Volvo dealership in our local community and the proposed lease packages for a sedan S60 Dynamic was out of reach. We visite...

    Fairfax Volvo Cars

    Hayley & Dave, Congratulations on your new Volvo S60 Inscription! We are so happy we could provide you and your family an amazing vehicle. Enjoy! ...


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    We researched a local Volvo dealership in our local community and the proposed lease packages for a sedan S60 Dynamic was out of reach. We visited Fairfax Volvo (30 minutes from our home) and drove away with a Volvo S60 Inscription with loads of features, and great rate! The sales team was so professional and their professional courtesy was appreciated. A Seamless process. Thank you Tim Wanamaker-GM and Mohamed Salem! Also, very comfortable and clean waiting room that was appreciated as our toddler was with us. Hayley & Dave

    Does recommend this dealer
    Fairfax Volvo Cars

    Hayley & Dave, Congratulations on your new Volvo S60 Inscription! We are so happy we could provide you and your family an amazing vehicle. Enjoy! All the best, Fairfax Volvo


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  • Worst Dealership EVER!!!!
    March 16, 2017

    I bought my car in June of 2017. Have had a lot of factory issues and recalls. Love the car, but the dealer NEVER calls me back, NEVER fixes any...

    Fairfax Volvo Cars

    Cole5821, We truly apologize for your recent experiences with us. We are getting with our team to discuss this to ensure it doesn't happen in the ...


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    I bought my car in June of 2017. Have had a lot of factory issues and recalls. Love the car, but the dealer NEVER calls me back, NEVER fixes anything, puts me in a low class rental I have to go to Enterprise to pick-up (after waiting 15-20 min at Enterprise). The waiting area is a dump. It sure doesn't match my Lexus. NO THANK YOU!!!!!! No more FFX Volvo for me!!

    Does not recommend this dealer
    Came in for service or repair
    Fairfax Volvo Cars

    Cole5821, We truly apologize for your recent experiences with us. We are getting with our team to discuss this to ensure it doesn't happen in the future. Best, Fairfax Volvo


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  • Jonathan Greaves was awesome !!!
    March 10, 2017

    This place is great. Jonathan treated me like family and was honest. Best experience ever !!! Breath of fresh air and no pressure. Thanks everybod...

    Fairfax Volvo Cars

    Congratulations on your new Volvo! We are happy to hear that Jonathan provided you with the best experience ever. Thank you, Fairfax Volvo


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    This place is great. Jonathan treated me like family and was honest. Best experience ever !!! Breath of fresh air and no pressure. Thanks everybody - truly appreciate it Jonathan.

    Does recommend this dealer
    Fairfax Volvo Cars

    Congratulations on your new Volvo! We are happy to hear that Jonathan provided you with the best experience ever. Thank you, Fairfax Volvo


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  • Good dealership....check them out
    February 23, 2017

    Came in to test drive an S60 Volvo, as it fit within the category I was test driving against. Was helped immediately as the dealership had recent...

    Fairfax Volvo Cars

    George, Thank you for this review. We truly apologize for providing a test drive like that. We will speak with our staff to ensure it doesn't happ...


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    Came in to test drive an S60 Volvo, as it fit within the category I was test driving against. Was helped immediately as the dealership had recently opened for the day and no one else was visiting at the time. Jonathan got my specs of what I was looking for and he decided to try something that had worked with others. I would drive and follow him and he would lead me. First time I had ever done that, but figured ok we'll give it a try. Personally, it was disastrous! I like to drive fast, but driving over 80 in a brand new car on a test drive, was not making me feel comfortable. Because Jonathan didn't have a tag on his car and I needed to stay close, I was driving out of my comfort zone and wasn't able to test the car the way I needed to, to give it a good evaluation. I will never do that again, because it inhibits my ability to test the car fully. I inquired about Volvo wagons and whether handling would be better around the curves, as I felt like I was going to roll over on those curves. He had some ideas and I will go back and see if it makes a difference soon. I would recommend not doing the follow the leader test drive that I did. It puts your test drive into someone else's hands and doesn't allow you to experience the car the way you typically drive it. It doesn't allow you to compare to the car you are currently driving or other test drives you have done. All in all, I would give this dealership a chance. On another note, if you have a VW TDI to trade in, since there is one right next door to this Volvo dealer, this dealership will sweeten the deal for TDI owners who are turning in their cars.

    Does recommend this dealer
    Fairfax Volvo Cars

    George, Thank you for this review. We truly apologize for providing a test drive like that. We will speak with our staff to ensure it doesn't happen in the future. Best, Fairfax VW


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  • GreatDeal! Great Dealership!!
    February 21, 2017

    i am so grateful to enjoy leasing my new VW Tiguan!!! i have huge negative equity that solved problem with good deal!! am so thankful !! Great Dea...

    Rosenthal Fairfax Volkswagen

    JK kim, Congratulations on your new VW Tiguan! Best, Fairfax VW


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    i am so grateful to enjoy leasing my new VW Tiguan!!! i have huge negative equity that solved problem with good deal!! am so thankful !! Great Dealer!!

    Does recommend this dealer
    Rosenthal Fairfax Volkswagen

    JK kim, Congratulations on your new VW Tiguan! Best, Fairfax VW


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  • Got the car we wanted.
    February 13, 2017

    Worked with Jonathan and found him to be likable and persistent (which he had to be). He found what appears to have been the last car in the count...

    Fairfax Volvo Cars

    Jgscarbuyer, Congratulations to you and your wife on your new Volvo XC70! We want to welcome you to the Fairfax Volvo family. All the best, Fairf...


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    Worked with Jonathan and found him to be likable and persistent (which he had to be). He found what appears to have been the last car in the country which met our requirements. Got the Volvo XC70, fully loaded in black -- exactly what my wife wanted. She's a happy camper.

    Does recommend this dealer
    Fairfax Volvo Cars

    Jgscarbuyer, Congratulations to you and your wife on your new Volvo XC70! We want to welcome you to the Fairfax Volvo family. All the best, Fairfax Volvo


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  • Excellent Customer Service!!!...
    February 3, 2017

    It was great working with Jonathan and Tim. They assured that I got what I wanted and stayed in my price range. John helped the time go by with gr...

    Fairfax Volvo Cars

    Fdot Terry, You're very welcome! We are happy to hear that we were able to get you exactly what you wanted. Best, Fairfax Volvo


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    It was great working with Jonathan and Tim. They assured that I got what I wanted and stayed in my price range. John helped the time go by with great conversation and offered refreshments and beverages while I waited. I walked away a VERY satisfied customer....I will definitely recommend this dealership and more specifically John to anyone looking to purchase a vehicle. Thanks again for making my experience a very pleasant one.

    Does recommend this dealer
    Fairfax Volvo Cars

    Fdot Terry, You're very welcome! We are happy to hear that we were able to get you exactly what you wanted. Best, Fairfax Volvo


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  • Satisfied customer
    January 30, 2017

    I greatly enjoyed my experience leasing my new Volkswagen. Harry Kim was an outstanding leasing consultant. He was very professional, very know...

    Rosenthal Fairfax Volkswagen

    Alan, Congratulations on your new VW and welcome to the Fairfax VW Family. We hope you enjoy


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    I greatly enjoyed my experience leasing my new Volkswagen. Harry Kim was an outstanding leasing consultant. He was very professional, very knowledgeable and quite courteous. I would definitely do business with Fairfax Volkswagen again; and I will certainly refer others. Regards, Alan singleton

    Does recommend this dealer
    Rosenthal Fairfax Volkswagen

    Alan, Congratulations on your new VW and welcome to the Fairfax VW Family. We hope you enjoy


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  • Great experience buying a car
    January 25, 2017

    I always dreaded walking into a car dealership to look at purchasing a new vehicle. But yesterday walking into Fairfax Volvo, l was met by John w...

    Fairfax Volvo Cars

    Pat, We are happy to hear we could change your view of dealerships. Enjoy! All the best, Fairfax Volvo


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    I always dreaded walking into a car dealership to look at purchasing a new vehicle. But yesterday walking into Fairfax Volvo, l was met by John who made the whole experience not only palatable but actually enjoyable. John is a knowledgeable, pleasant, low key guy who worked with me to put me in the right car and the right price. The 5 star rating is well deserved. Pat Stahr

    Does recommend this dealer
    Fairfax Volvo Cars

    Pat, We are happy to hear we could change your view of dealerships. Enjoy! All the best, Fairfax Volvo


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