Reviews
I absolutely loved working with Brian.
I absolutely loved working with Brian. He was so helpful, and everyone at the dealership made the process exciting and stress free.
I absolutely loved working with Brian.
I absolutely loved working with Brian. He was so helpful, and everyone at the dealership made the process exciting and stress free.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback! I'm thrilled to hear that you loved working with Brian and that our team at All American Chevrolet of Killeen made your experience exciting and stress-free. I truly appreciate your kind words and look forward to seeing you again in the future! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Had an awesome experience at All American Chevrolet with
Had an awesome experience at All American Chevrolet with Bryan. He is not like a normal car salesman, and wants you to make the right choice for you and your family. I traveled to a lot of dealerships and none felt as good as this one!
Had an awesome experience at All American Chevrolet with
Had an awesome experience at All American Chevrolet with Bryan. He is not like a normal car salesman, and wants you to make the right choice for you and your family. I traveled to a lot of dealerships and none felt as good as this one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Noah! I'm thrilled to hear that you had an awesome experience at All American Chevrolet of Killeen with Bryan. Our team is dedicated to helping you find the right vehicle for you and your family, and it's great to know that you felt this during your visit. I appreciate your kind words and look forward to welcoming you back in the future! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
I had an amazing experience all questions were answered
I had an amazing experience all questions were answered and I had great service Bryan Grondahl was extremely helpful!!!!
I had an amazing experience all questions were answered
I had an amazing experience all questions were answered and I had great service Bryan Grondahl was extremely helpful!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bryan Grandahl is amazing he always does everything and anything he went above and beyond, and was very helpful!!!
I would like to help someone who was thinking of going to
I would like to help someone who was thinking of going to this dealership, don't do it. The internet manger text me from a previous inquiry, and asked me if I was still interested in getting into a new car, I replied yes. So I get this call from the so called internet manager and he asked me a few questions. I had mentioned to him that I was looking for a low lease price for a car, and I mentioned the Chevy Trax. I told him I am looking for something under 300 per month with nothing out of pocket. He said let me check. He called me back and told me that he has a great deal, I asked what that was, but he said I had to come to the dealership to find out how great it was. I mentioned to him that I am approx 30 miles from the dealership, and to not waste my time. He said just come and we will work something out for you. So my wife and I get into the car and went to the dealership, he assigned a young salesman, assuming he was just starting out. He lays down 2 pieces of paper on his desk, with 2 figures that I thought I was seeing things. Now don't get me wrong, I am fully aware of what is happening with dealers and auto manufactures, and that some dealerships are more shady then others, well, this one is one of the worst. He shows me pricing of 514 and 544 per month respectively. I couldn't believe my eyes, if these were great deals, what the heck were the bad ones??? Look, I had a sales lesson once from an owner of prestigious business, and told us something I would never forget, do not be a dirty under ware salesman, and to not try and bate and switch your customers. Well the internet manager was just what I described within this comment. I was appalled and what they presented to me, and had no remorse at all to do so, because my time meant nothing to them, and that they showed me that we will do our best to make you vomit in their dealership. One final word to the dealership Management and Owner, I don't know if this is your culture, or just the poor judgement from a so called sales manger who called the shots on my good and open nature to try and work with them to obtain a car from the dealership. From what I saw, don't even entertain the idea. Their are plenty of good dealerships with credible employees.
I would like to help someone who was thinking of going to
I would like to help someone who was thinking of going to this dealership, don't do it. The internet manger text me from a previous inquiry, and asked me if I was still interested in getting into a new car, I replied yes. So I get this call from the so called internet manager and he asked me a few questions. I had mentioned to him that I was looking for a low lease price for a car, and I mentioned the Chevy Trax. I told him I am looking for something under 300 per month with nothing out of pocket. He said let me check. He called me back and told me that he has a great deal, I asked what that was, but he said I had to come to the dealership to find out how great it was. I mentioned to him that I am approx 30 miles from the dealership, and to not waste my time. He said just come and we will work something out for you. So my wife and I get into the car and went to the dealership, he assigned a young salesman, assuming he was just starting out. He lays down 2 pieces of paper on his desk, with 2 figures that I thought I was seeing things. Now don't get me wrong, I am fully aware of what is happening with dealers and auto manufactures, and that some dealerships are more shady then others, well, this one is one of the worst. He shows me pricing of 514 and 544 per month respectively. I couldn't believe my eyes, if these were great deals, what the heck were the bad ones??? Look, I had a sales lesson once from an owner of prestigious business, and told us something I would never forget, do not be a dirty under ware salesman, and to not try and bate and switch your customers. Well the internet manager was just what I described within this comment. I was appalled and what they presented to me, and had no remorse at all to do so, because my time meant nothing to them, and that they showed me that we will do our best to make you vomit in their dealership. One final word to the dealership Management and Owner, I don't know if this is your culture, or just the poor judgement from a so called sales manger who called the shots on my good and open nature to try and work with them to obtain a car from the dealership. From what I saw, don't even entertain the idea. Their are plenty of good dealerships with credible employees.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. I understand your frustration regarding the communication and the pricing presented for the Chevy Trax. It’s clear we missed the mark in providing you with the information you needed prior to your visit to All American Chevrolet of Killeen, and I appreciate your feedback on this matter. I strive to maintain a high standard of customer service and it’s concerning to hear about your experience during your visit. I encourage you to reach out directly so I can address your concerns and work towards a resolution. Your satisfaction is important to me and I want to ensure a better experience for you and future customers. Thank you again for your feedback. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Bought a used vehicle from this place THREE MONTHS ago
Bought a used vehicle from this place THREE MONTHS ago with hail damage they said would be fixed within a week…took them months. Was told repair would take a day….took nearly a week. When hail damage was fixed, my personal front and back dash cams that I wired through my vehicle were unplugged and wires were left stuffed in the ceiling material. Also that same company unplugged ALL the safety features in my vehicle so now I have NO safety features. I was told it just needed a recalibration but can’t tell me how long it will take. I was told a MONTH ago that I was first in line for a loaner vehicle but somehow still no loaner vehicle. My wife and I call constantly to check on status and never receive an answer. Everyone we have dealt with from the initial sales rep through text to our salesman has been an absolute nightmare!
Bought a used vehicle from this place THREE MONTHS ago
Bought a used vehicle from this place THREE MONTHS ago with hail damage they said would be fixed within a week…took them months. Was told repair would take a day….took nearly a week. When hail damage was fixed, my personal front and back dash cams that I wired through my vehicle were unplugged and wires were left stuffed in the ceiling material. Also that same company unplugged ALL the safety features in my vehicle so now I have NO safety features. I was told it just needed a recalibration but can’t tell me how long it will take. I was told a MONTH ago that I was first in line for a loaner vehicle but somehow still no loaner vehicle. My wife and I call constantly to check on status and never receive an answer. Everyone we have dealt with from the initial sales rep through text to our salesman has been an absolute nightmare!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
Cool guy and easy to work with.
Cool guy and easy to work with. Very efficient and didn’t waste time doing anything unnecessary.
Cool guy and easy to work with.
Cool guy and easy to work with. Very efficient and didn’t waste time doing anything unnecessary.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! I'm glad to hear that your experience at All American Chevrolet of Killeen was efficient and easy. I appreciate your kind words and hope to see you again soon. Drive safe! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Bryan is great!
Bryan is great! He’s very friendly and efficient. This is the second vehicle that he’s sold to my husband and I. Both times he’s made the buying process as quick and easy as possible. 10/10
Bryan is great!
Bryan is great! He’s very friendly and efficient. This is the second vehicle that he’s sold to my husband and I. Both times he’s made the buying process as quick and easy as possible. 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and the 5-star review! I'm thrilled to hear that Bryan provided you with a friendly and efficient experience for both of your vehicle purchases. I truly appreciate your continued trust in All American Chevrolet of Killeen. Please don't hesitate to reach out if you need anything else, and I look forward to assisting you again in the future! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Awesome service.
Awesome service. The sales person was very helpful. The finance guy didn't try to sell me anything more than the car.
Awesome service.
Awesome service. The sales person was very helpful. The finance guy didn't try to sell me anything more than the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your 5-star review, Steve! I appreciate your kind words about the service you received at All American Chevrolet of Killeen. Please feel free to visit us again for any future car needs or share your experience with others. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
BRYAN GRONDAHL went above and beyond to give us the best
BRYAN GRONDAHL went above and beyond to give us the best service and the best deal for our purchase. Definitely will be asking for him for future purchases.
BRYAN GRONDAHL went above and beyond to give us the best
BRYAN GRONDAHL went above and beyond to give us the best service and the best deal for our purchase. Definitely will be asking for him for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rob, for the fantastic 5-star review! We are delighted to hear that Bryan provided you with exceptional service and a great deal on your purchase. We appreciate your loyalty and look forward to assisting you with future purchases. See you next time at All American Chevrolet of Killeen! Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com
Talked to Bryan about ordering C8.
Talked to Bryan about ordering C8. Pretty simple way to order your new car with this dealership at MSRP without any deposit since there is a waiting list until the car goes to production. Deal went away with market change. Shopping for a new corvette. After interview with the salespeople there, I appreciate Dodge much more. Good bye Chevy. This dealership does not negotiate trade-in value and purchase price. Offered $34,500, that's $1,100 less than Carvana and Carmax for a 2023 Dodge Charger R/T Plus with the Tech Pkg. original MSRP $52,170 with only 1,009 miles. Greedy dealer lost a $93k deal by not offering fair market value for my trade. Buyer beware. Thank you internet resources: Autotrader.com, Carvana, Carmax, KBB.com. Better get 2 hemi powered American muscle cars for $70k and save $23k for gas and tires :-)
Talked to Bryan about ordering C8.
Talked to Bryan about ordering C8. Pretty simple way to order your new car with this dealership at MSRP without any deposit since there is a waiting list until the car goes to production. Deal went away with market change. Shopping for a new corvette. After interview with the salespeople there, I appreciate Dodge much more. Good bye Chevy. This dealership does not negotiate trade-in value and purchase price. Offered $34,500, that's $1,100 less than Carvana and Carmax for a 2023 Dodge Charger R/T Plus with the Tech Pkg. original MSRP $52,170 with only 1,009 miles. Greedy dealer lost a $93k deal by not offering fair market value for my trade. Buyer beware. Thank you internet resources: Autotrader.com, Carvana, Carmax, KBB.com. Better get 2 hemi powered American muscle cars for $70k and save $23k for gas and tires :-)
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Customer satisfaction is one of our main priorities, and we appreciate your feedback, Alex. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Netoshia Pendleton | General Sales Manager | NPendleton@lithia.com