Greenville Hyundai Hours
There are a number of reasons why so many drivers flock to the Greenville Hyundai showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater Greenville, Rockwall, Lucas, Wylie and Terrell areas for our superb selection of new Hyundai models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
"We are the North Texas Hyundai dealer!"
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They did not listen to what I wanted. They tried to force me into a new car with low,low payments. Finance manager and his buddies were bullies.
We tried to buy a Hyundai Palisade from them. They did have the car we wanted and in the colors we wanted. The Sales Rep Jake was excellent but that was... where it ended. The finance person we worked with, Michael Hernandez, first claimed they did not offer the Hyundai direct financing, and that we had to take another offer. Then he insisted we take the extended warranty for $3250 or else he would add it to the price of the car. What is this all about? Needless to say, we did not do business with them, nor will we ever. I made the GM, Bryan Hall, aware of these practices, and he apologized. However, they had our second car key for the vehicle we were going to trade, and he said he would send them back to us. I have asked twice for our car key to be returned, It is now over 3 weeks, and we still do not have our car key. Consequently, we found the car we wanted at another dealer, got the Hyundai direct financing, and had an exceptional experience.
Had a great experience with the service dept and everyone was so helpful ! Brittany was so nice and sweet ! Great place
Drove 2 hours and salesman was not there like he was suppose to be. Pretty upset! Dealing with new salesman and asst. fm Chris, terrible experience and... doesn't understand why I didn't like to be lied to and choose not to like him for it. Offered a price that Wednesday night said we would think about it. Next day the price was not honored due to the fact it was told me to by a salesman that it was way to low. A week later still giving a chance with a higher price could never get a write up sheet for my bank or phone calls in return. Called 16 times in one day trying to get write up. Was told over and over they was getting it and someone would call me back. When I decided to call the GM to find out why I can't get a call back and a write up sheet is when I got a call back from the asst. fm Chris. Choose not to sell car to me, had a offer on the car for a higher price and that I was disrespectful and didn't like him and that made a difference. Poor business that way! Glad I have record of the actually conversation!!! My business go elsewhere and will NEVER deal with Greenville TX again...
Went in to look at a used car and worked with Makayla. She had the car ready and was quick to get me into it. Took it for a drive and had a nice conversation... about the vehicle. She didn't know everything about it off the top of her head but was quick to find the answers to the questions I had - which is awesome. In the end the deal fell through, but if you're looking to buy a car in the Greenville area, Makayla is who I'd work with again.
Sucked! Worst experience ever. Uncaring staff, no return phone calls. Cashed a check that shouldn’t have been cashed and took forever to get my money... back. Absolute nightmare!!!
Waste of time. This is the 2nd time I've tried in the last 4 years at this dealership with no luck. Their lenders want too much money down. They try 10... banks every time and it lowers my credit score to make it harder for me to get a car elsewhere. Staff is friendly but people with lower credit scores have no chance to drive away with a car. Will not go back again and will tell friends to stay away also
We went to this dealership to purchase a vehicle and by the next day they had located an auto we were interested in. Bryan Bauer was very helpful... through the sales purchase to answer all questions, provide all information about the car, and make the process of the purchase much easier. Bryan's professional expertise and commitment for the customer is to be commended. After the purchase of our Sonata Bryan continued to follow up with us on our satisfaction with the auto , and work with us for some updates and optional equipment we were interested in. We are extremely satisfied with the efforts of Bryan and others from the sales and service departments. Great team cooperation made our purchase and service needs a benefit to us and with future auto purchase and service needs. We are very satisfied.
Bought a car from Greenville HYUNDAI and had the best EXPERIENCE ever.....mostly due to our salesman Bryan Bauer (aka BB)!! I have bought many cars and... had many different experiences and I must say this one was the absolute BEST!!!! If you want someone who is in your corner and is willing to go the extra mile then Bryan is your go to salesman hands down!!!!! I will definitely use him again for my car buying purposes!!! He genuinely cares about finding the right vehicle for your needs and for the price that is in your budget!!!! Can’t say enough good about him and our experience at Hyundai in greenville Tx. I would gladly give him a 10 star if that was a option!!!! If your needing a vehicle just go and ask for BB he will definitely have your best interest at heart in finding you a vehicle!!
Went to dealership knowing which car we wanted. Got there test drove it, everything looked good. Was prepared to buy the car at the listed price, instead... they insisted on trying to charge me 1500 for putting nitrogen in the tires and a "protective layer" on the windshield. I have text proof saying "this is the price" get there and it changes. No thanks