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Reviews

Average Ratings

4.5
146 lifetime reviews. Includes reviews of AOW SELECT from DealerRater.com
  • Worst car buying experience ever
    May 9, 2017

    I placed $1000 down on a truck. After taking the truck home and driving it for a week. The salesman demanded $1600 more. When I offered to return ...


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    I placed $1000 down on a truck. After taking the truck home and driving it for a week. The salesman demanded $1600 more. When I offered to return the truck, he told me I would lose the initial $1000. I would walk before I do business with this car lot again. They are not to be trusted.

    Does not recommend this dealer

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  • GREAT PLACE TO BUY A CAR... THE PRICE IS RIGHT!
    March 17, 2017

    Fernando... Thank You for a smooth transaction on purchasing my Lime Green Mustang. I got a lot of complements on the car from my neighbors and c...


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    Fernando... Thank You for a smooth transaction on purchasing my Lime Green Mustang. I got a lot of complements on the car from my neighbors and coworkers. The car turns heads! The Mustang has a smooth ride to it. The color makes the car and the black aluminum wheel give it a bold glitter look on the street! I would come back again to buy a car in the future from you. Via Las Vegas! Just to let everyone know who want to buy a car... Fernando is great in helping you choosing your new vehicle!

    Does recommend this dealer

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  • Best Car Buying Experience Ever!!
    March 16, 2017

    My friend had purchased a car from AOW and kept raving about the service, etc. He wasn't kidding, this place is legit with really nice quality car...


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    My friend had purchased a car from AOW and kept raving about the service, etc. He wasn't kidding, this place is legit with really nice quality cars. No pressure or haggling; nor treating you like a number. Fernando took care of my needs; Quickest car purchase to date! Everyone there made a nerve racking experience of buying a car very quick and pleasant. I will definitely recommend this place to anyone looking for a new car.

    Does recommend this dealer

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  • Not honest
    March 16, 2017

    My husband recommended my brother n law for a truck was told by Bill any recommendation with the purchase of a vehicle he would get referral of ...

    notbeinghonestbuyer2017

    Zack, I'm going to decline the offer, I see that you feel offended but I wasn't speaking of your entire company just the shady people that you e...

    notbeinghonestbuyer2017

    Elaine SHELTON

    notbeinghonestbuyer2017

    As my husband is a bit under the weather, He won't be able to come . Please note as well this is not our first time dealing with shady car dealer...

    notbeinghonestbuyer2017

    My husband Lester Clark recommended Lewis Phillip and he purchased 2010 Chevrolet Silverado sometime in Jan early February

    notbeinghonestbuyer2017

    Zack Thank you for your quick and responsible reply, however perhaps someone should have a talk with the finance person because that was a major...

    notbeinghonestbuyer2017

    No Slander, No disrespect just what you "stated", in your email below is all you needed to say the very first time. This is a lesson to learn an...


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    My husband recommended my brother n law for a truck was told by Bill any recommendation with the purchase of a vehicle he would get referral of 150.00 ,after faxing and mailing the information needed for the referral , still today nothing or no response and also tried to sell my brother n law GAP insurance , his wife insisted not and they still secretly put it in the total purchase but after it was spotted he apologized., however the truck was in good condition and reasonably priced.

    Does not recommend this dealer
    notbeinghonestbuyer2017

    Zack, I'm going to decline the offer, I see that you feel offended but I wasn't speaking of your entire company just the shady people that you employ. I don't deny my brother n law wasn't happy with his truck purchase l. All I ask is that your employees be fair with every customer that enter your doors. I'm more concern about the best and fair customer service. The check you can keep, I just felt the need to be truthful .I certainly don't feel to waste my time going back and forth . it seems you can't accept that things weren't done accordingly and in proper order. Well, hopefully honest customer service can be better for the next customer. its my core principles more than a check for 200.00 . Thank You .

    notbeinghonestbuyer2017

    Elaine SHELTON

    notbeinghonestbuyer2017

    As my husband is a bit under the weather, He won't be able to come . Please note as well this is not our first time dealing with shady car dealership or sales people, I just had to call it like I see it , I'm very sure that Mr. Bill got all the details and messages. Maybe in the future Mr. Bill and the finance person would practice honesty and bonding policies. I'm very gracious that you were able to respond to our complaint and hopefully going forward customer service would be at the upmost respected. Kindly submitted,

    notbeinghonestbuyer2017

    My husband Lester Clark recommended Lewis Phillip and he purchased 2010 Chevrolet Silverado sometime in Jan early February

    notbeinghonestbuyer2017

    Zack Thank you for your quick and responsible reply, however perhaps someone should have a talk with the finance person because that was a major complaint that my sister was adamant about no GAP but it still appeared on the contract. Also My sister spoke with Mr. Bill , he requested a fax copy of my husband license and address information and a brief statement of the purchased item. I faxed over everything and I did receive a confirmation from fax (successful) and I also mailed a copy. It's critical that honest and trust should always be used with every customer. Mr. Bill never mentioned about signing any W-9 papers and to be frank , its not worth the time and travel to sign papers for 200.00 unless they can't be mail, email or faxed please conclude this issue. Again Thank you for your response.

    notbeinghonestbuyer2017

    No Slander, No disrespect just what you "stated", in your email below is all you needed to say the very first time. This is a lesson to learn and train for the highest possible service. I would recommend your company for a great and reliable vehicle purchase but would be sure to mention my family experience. and to Mr. Bill "our word is suppose to be our bond "!! Your email :Sometimes we don't always meet the mark and those are opportunities for us to learn and get better from Submitted Respectfully


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  • Buy a car from out of state
    March 13, 2017

    I live in the north east and I shopped around a lot, I called probably 5 other dealers and got their pricing and asked questions. I located the ...


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    I live in the north east and I shopped around a lot, I called probably 5 other dealers and got their pricing and asked questions. I located the one in Florida, but it was over 1,200 miles away, I would have to buy a ticket to their, spend the night, hope the vehicle worked out, the spend the money to return home (it all gets factored in to the total), they get a car fax with each car, the sales person Fernando even video tapped the car outside and inside and sent it to me, I spoke to Zack, his manager and then finally decided to take the chance and buy it UNSEEN and have it shipped up for only $475. I got the car at a great price so I was VERY `scared to see what I got. As it turned out, I have had the car 3 weeks now and I still feel I got a great deal (and am surprised the vehicle sold for such a low price). It was great working with the salesman and the manager and having it all work out great, I am still shocked. I would have no problem recommending this dealership to others (still advising them to do their homework. GREAT EXPERIENCE!

    Does recommend this dealer

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  • Gabriel was amazing! Good guy, Great company!

    Best dealership I've ever been to, These people actually car about their customers. They made buying a car a walk-in-the-park.


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    Best dealership I've ever been to, These people actually car about their customers. They made buying a car a walk-in-the-park.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • LOVE MY NEW RIDE!
    March 7, 2017

    My sister purchased a car from this location and referred me to it. I got pre-approved and spoke to Mr. Bill about what I was looking for. I check...


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    My sister purchased a car from this location and referred me to it. I got pre-approved and spoke to Mr. Bill about what I was looking for. I checked online and was able to see their inventory before going to the location. After meeting Mr. Bill, he had already pulled a car that was perfect based on my needs and price range, I test drove and purchased the car! Within an hour and a half I was on the way home! Every thing went smooth and was super easy! I even traded in my old car!!! I will definitely be a customer there for life! Thanks Mr. Bill and Zack!! AWESOME CUSTOMER SERVICE WITH NO HASSLE!!!!

    Does recommend this dealer

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  • Best car buying experience by far
    March 1, 2017

    My father and I came into this dealership in search of the perfect first car for myself. Our salesman, Alan was incredibly charismatic and beyond ...


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    My father and I came into this dealership in search of the perfect first car for myself. Our salesman, Alan was incredibly charismatic and beyond helpful on all levels. With every question I had about the car, Alan knew the answer instantly and provided us with as much information possible. Alan went above and beyond, exceeded all of my expectations, and helped make my dreams come true! I am now the happy owner of the most beautiful red Honda Accord coupe. I would highly recommend this dealership to anyone looking for a great quality first car. Also, Zack finalized our purchase very quickly and provided us with an in-depth explanation behind every required signature. I couldn't have asked for a better experience! Thank you all!

    Does recommend this dealer

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  • 2012 Honda Civic for our daugther
    February 23, 2017

    After visiting several popular dealerships in the area we ended at AOW Select and I was skeptical. We had a great experience at this dealership. ...


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    After visiting several popular dealerships in the area we ended at AOW Select and I was skeptical. We had a great experience at this dealership. Choosing the right car for our daughter was a stressful endeavor but Alvin, who is patient, knowledgeable, and empathetic made it less so. We are very happy with our purchase, and the price was more than fair. All the employees were straightforward and honest with us. We will be purchasing from Alvin at AOW again I???m sure.

    Does recommend this dealer

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  • awesome experience !!
    February 21, 2017

    Mr Fernando was great , he is very good salesman, he understood my needs and explained me things about used car while buying as am a new buyer. T...


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    Mr Fernando was great , he is very good salesman, he understood my needs and explained me things about used car while buying as am a new buyer. Thanks a lot Mr Fernando will see you soon. -Brijesh

    Does recommend this dealer

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