Farrish Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.7
961 lifetime reviews. Includes reviews of Farrish Chrysler Dodge Jeep RAM from DealerRater.com
  • excellent overall experience

    Tai nguyen helped me out upon my arrival. Found exactly what I was looking for and made the rest of the process go smoothly. Highly recommended ...


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    Tai nguyen helped me out upon my arrival. Found exactly what I was looking for and made the rest of the process go smoothly. Highly recommended to go see Tai.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Smooth purchase experience with Farrish
    April 25, 2017

    I had a great experience working with Farrish Jeep to buy a new Wrangler. Like any dealership, it's who you work with that makes the difference. ...


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    I had a great experience working with Farrish Jeep to buy a new Wrangler. Like any dealership, it's who you work with that makes the difference. I live in DC, about 45 minutes from the dealership in traffic. Not convenient for me to come out and do the song and dance. I was interested in selecting a vehicle and primarily negotiating thru the phone and email. After window shopping a couple months and talking to several sales guys who were more interested in just getting me in, I was contacted by Rommel Bernardo, who ended up seeing me through the entire process of whittling down my interest to a particular vehicle, finding it in the area, and negotiating it for me. I can't say enough about the experience of working with Rome. He is the epitome of what an auto salesman should be--friendly, non-pushy, patient, professional yet relatable, honest, and thorough. The main thing for me was his laid back approach and patience answering all my questions. He was beyond patient as I changed my mind on what I was going after several times and drove a bit of a hard bargain. When it came to pursuing financing and completing paperwork, it was a real smooth process and pleasure to work with David Rawlings, who got me a good loan and explained everything very thoroughly. He was not overly pushy on selling additional warranty products that didn't fit my needs. The thing that stood out about Farrish for me is they listen to you as a customer and don't try and sell you things you don't want. It's the non-pushy approach that builds trust and repeat business, and Farrish seems to understand this. I would highly recommend working with Rome and David on your next Jeep purchase. This was my first new vehicle purchase and it left me with a good feeling.

    Does recommend this dealer

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  • Awesome experience

    Sale manager and salesman very friendly. Was no pressure they satisfied all my wants without hesitation. Very customer friendly. Fast friendly s...


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    Sale manager and salesman very friendly. Was no pressure they satisfied all my wants without hesitation. Very customer friendly. Fast friendly service. Could not of had a more pleasant experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing car buy experience
    April 3, 2017

    This is an amazing dealership. The attention to detail and the up most PROFESSIONALISM is the best I have seen in a very long time. The whole tea...


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    This is an amazing dealership. The attention to detail and the up most PROFESSIONALISM is the best I have seen in a very long time. The whole team of sales all the way up to the top mangers and very impressive. There is no pushing to just buy something. They are willing to do whatever they need to make you feel comfortable and make sure they are beating everyone's price' s. I will be sending everyone here.

    Does recommend this dealer

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  • Great Service, car buying made easy

    Came in to look at a used Landrover LR3. Left with a Landrover LR3. Should I need another vehicle in the future this is definitely one of the firs...


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    Came in to look at a used Landrover LR3. Left with a Landrover LR3. Should I need another vehicle in the future this is definitely one of the first places I'll be going.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EXCEPTIONAL CUSTOMER SERVICE!!
    March 23, 2017

    This dealership exceeded my expectations to say the least! From the moment I walked in the door I was greeted promptly and courteously by the mana...


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    This dealership exceeded my expectations to say the least! From the moment I walked in the door I was greeted promptly and courteously by the manager Oscar who welcomed us to the dealership and took us to meet our salesperson Gerry Hebron. Gerry was not only very knowledgeable and able to answer all of our questions but had a truly cheerful and infectious personality...we really lucked out to have him as our salesperson. Nayel the Finance Manager, was magnificent as well, he made the tedious process of buying a car as smooth as possible and did everything in his power to make sure we were getting the very best service. Needless to say...I am sold on this dealership and their exceptional professionalism and amazing customer service. Farrish of Fairfax is officially my go to for any of my family members car needs. Thank you to the whole team, you all are amazing!!

    Does recommend this dealer

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  • The Best Sale Ever!!!
    March 11, 2017

    Ed was a excellent sales person. My wife and I are truly grateful for the experince! Dodge Durango 17 Thank you very much for everything


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    Ed was a excellent sales person. My wife and I are truly grateful for the experince! Dodge Durango 17 Thank you very much for everything

    Does recommend this dealer

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  • Purchase of 2012 Toyota Tacoma
    February 26, 2017

    The folks were very nice, very professional. Debby Hefty was great, she didn't put a lot of pressure on me and was very pleasant to deal with bef...


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    The folks were very nice, very professional. Debby Hefty was great, she didn't put a lot of pressure on me and was very pleasant to deal with before, during and after the transaction. There were some technical questions, which she answered promptly. She followed up to make everything was okay after the deal was done. I was very impressed and satisfied with the whole experience.

    Does recommend this dealer

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  • Excellent dealership.....superb sales staff
    February 23, 2017

    Came to test drive a Jeep for the first time. Had never been in the sales side of Farrish Jeep, but brought our Dodge Grand Caravan to the servic...


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    Came to test drive a Jeep for the first time. Had never been in the sales side of Farrish Jeep, but brought our Dodge Grand Caravan to the service side many years ago. Anyway, met Oscar as I walked into the dealership. He asked what I was looking to test drive and very specifically told him the Renegade Trailhawk. He promptly got the keys after taking a photocopy of my license. Oscar thoroughly explained the Renegade both before and during the test drive. During the extensive test drive both on back roads and the highway, I got a good feel for this vehicle. Funny that I could never see myself driving a Jeep, until I was actually driving it. I enjoyed the test drive and vehicle, as well as Oscar's excellent assistance and answering of questions about the vehicle. Upon arrival at the dealership, I took Oscar's card and thanked him for his time. Though it is unlikely I will purchase that vehicle, Farrish Jeep earned my trust and will receive recommendations to others who are looking to purchase a Jeep or one of the other vehicles that are sold here. Ask for Oscar when you come to this dealership and he'll take care of your vehicle needs.

    Does recommend this dealer

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  • Great experience, great Jeep!
    February 12, 2017

    We thoroughly researched the highly competitive small/mid SUV market, drove seven vehicles from five manufacturers and dealers, and were amazed at...


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    We thoroughly researched the highly competitive small/mid SUV market, drove seven vehicles from five manufacturers and dealers, and were amazed at the Cherokee Trailhawk in terms or features, capabilities, comfort, and price. Add to that an incredibly knowledgeable and personable sales representative, Chris Lamb, who let the car sell itself, and the entire process couldn't have been easier or more pleasurable. We were welcomed upon arrival to the dealership, and Chris spent some time asking about our needs and what we were looking for. He gave us detailed explanations of the Cherokee's features and functionality, and showed us how everything worked before taking a test drive. We decided to buy the Cherokee Trailhawk, and again were impressed with the process. There were no hard sell tactics for add-ons and the focus of the entire team seemed to be on taking care of the customer. The follow up also has been tremendous. We would highly recommend Chris for anyone looking to purchase a small/mid SUV, and we really love the Cherokee Trailhawk we purchased from Safford.

    Does recommend this dealer

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