Bill Luke Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.3
517 lifetime reviews. Includes reviews of Bill Luke Chrysler Jeep Dodge RAM from DealerRater.com
  • Friendly service

    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealers...

    Dealer Response

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealership I greeted warmly and was out of there with my new vehicle within an hour! The priced I agreed to buy the vehicle at was the price I got. My vehicle was clean and had a full tank of gas :)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    7 people out of 10 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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  • Great customer service
    May 22, 2017

    Our family had a great experience at Bill Luke. Professional yet personable from the staff. Family friendly, not pushy and quick with the paperwor...


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    Our family had a great experience at Bill Luke. Professional yet personable from the staff. Family friendly, not pushy and quick with the paperwork. Very pleased with the experience and our new vehicle

    Does recommend this dealer

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  • Friendly service
    May 20, 2017

    Great service. Staff was friendly and explained well. They tried to make it as quick as possible even though there was lots of papers to sign.

    Bill Luke Chrysler Jeep Dodge & Ram

    Thank you for choosing Bill Luke to earn your business!


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    Great service. Staff was friendly and explained well. They tried to make it as quick as possible even though there was lots of papers to sign.

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Thank you for choosing Bill Luke to earn your business!


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  • Brian K customer service
    May 17, 2017

    Brian K was very patient, professional and polite. He answered all of our questions and sometimes answered the same questions twice. My husband an...

    Bill Luke Chrysler Jeep Dodge & Ram

    We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Congratulations and truly value your business!


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    Brian K was very patient, professional and polite. He answered all of our questions and sometimes answered the same questions twice. My husband and I are in our seventies and not totally tech savvy. Brian was very understanding and went above and beyond to show us how all of the options on our new car worked. This young man should get a raise and be mentored for upward mobility. On the other hand Daniel who sold us the car does not get the same accolades. Please feel free to contact me if you would like more information

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Congratulations and truly value your business!


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  • Bought a car
    May 17, 2017

    One if the only dealers that car was the actual price noted on internet..no games or hard sales tactics overall was a painless ordeal...

    Bill Luke Chrysler Jeep Dodge & Ram

    We're glad you enjoyed your experience here! Thank you for your kind review. We look forward to serving you again!


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    One if the only dealers that car was the actual price noted on internet..no games or hard sales tactics overall was a painless ordeal...

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We're glad you enjoyed your experience here! Thank you for your kind review. We look forward to serving you again!


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  • Excited for my New Truck
    May 16, 2017

    I was pleased with the pricing and selection of trucks I was looking for. The selection process was easy and fast. The sales and financing service...

    Bill Luke Chrysler Jeep Dodge & Ram

    Thank you for leaving us this great review. If there is anything else we can do for you please feel free to pay us another visit. Take care!


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    I was pleased with the pricing and selection of trucks I was looking for. The selection process was easy and fast. The sales and financing service was great too.

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Thank you for leaving us this great review. If there is anything else we can do for you please feel free to pay us another visit. Take care!


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  • Awesome!
    May 15, 2017

    Great place to buy a car. Wonderful staff. No high pressure. Will return again if I buy another vehicle. Have referred family and will do so aga...

    Bill Luke Chrysler Jeep Dodge & Ram

    Thank you, we promise to do everything we can to make sure you continue to receive the great service you've come to expect!


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    Great place to buy a car. Wonderful staff. No high pressure. Will return again if I buy another vehicle. Have referred family and will do so again. Great selection of vehicles and great prices.

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Thank you, we promise to do everything we can to make sure you continue to receive the great service you've come to expect!


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  • Not helpful

    We couldn't find anyone to help us. Then when we did, we had to find an empty office in the super busy place. The salesman took us to look at vehi...

    Dealer Response

    We apologize about your experience here at Bill Luke. It is correct that we would need to appraise the trade in with the purchase. We would like t...


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    We couldn't find anyone to help us. Then when we did, we had to find an empty office in the super busy place. The salesman took us to look at vehicle. He was not into it at all. Most salesmen try to help, give you details, relate and ask questions. Ours did not. Right away he said this is how it comes and the cost and we won't change it. He said if we don't like it it's fine and was trying to get rid of us. We should have left then, but we decided to go inside and try to see if we could buy. After giving personal information, he took 2 seconds came back and said no they can't do anything for us. He tried to get us to go home and do tradein online. He said without even looking or hearing about our tradein that they couldn't give us anywhere close to what we owe. It was the worst car buying experience. When we left, we just looked at each other in shock like we could not believe the way it just went. I will never return there. We have bought many vehicles at dealerships and they always try and are always helpful but not here.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize about your experience here at Bill Luke. It is correct that we would need to appraise the trade in with the purchase. We would like to invite you back if you are still in the market, so that we may appraise your trade and have you work with a new sales specialist.


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  • Awesome job lots of patience with my kids
    May 13, 2017

    Marshall provided us with great service, would recommend him to others. My kids were very crazy on this day and he showed alot of patience with th...


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    Marshall provided us with great service, would recommend him to others. My kids were very crazy on this day and he showed alot of patience with them and we appreciated it.

    Does recommend this dealer

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  • Chrysler 200
    May 9, 2017

    Incredibly friendly and helpful. Worked with me and my budget, educated me as it was my first car purchase and helped me get the car I really want...


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    Incredibly friendly and helpful. Worked with me and my budget, educated me as it was my first car purchase and helped me get the car I really wanted!

    Does recommend this dealer

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