Bill Luke Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.3
499 lifetime reviews. Includes reviews of Bill Luke Chrysler Jeep Dodge RAM from DealerRater.com
  • Friendly service

    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealers...

    Dealer Response

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealership I greeted warmly and was out of there with my new vehicle within an hour! The priced I agreed to buy the vehicle at was the price I got. My vehicle was clean and had a full tank of gas :)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    6 people out of 9 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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  • Good til picking up vehicle
    April 23, 2017

    Al Green was great in the process. I was in Saturday April 22nd and bought a vehicle. It was very busy and since I did not trade in my car. I deci...

    Bill Luke Chrysler Jeep Dodge & Ram

    We appreciate you taking the time to share some honest feedback. We apologize for the inconvenience of the wait time. Thank you for choosing Bill ...


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    Al Green was great in the process. I was in Saturday April 22nd and bought a vehicle. It was very busy and since I did not trade in my car. I decided to come back the next day to pick up the new car. I took a uber to pick it up. . I purchased the security package and was told I would have a full tank of gas. Neither was done on Sunday when I returned. I waited over 90 minutes before I was told I had to bring car back to have the security package/alarm installed or wait another 2 hrs. I have an owe you for scratches on tailgate to be repaired so now the alarm will also have to be put on.. I hope this is not a sign of how service is going to be handled.

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We appreciate you taking the time to share some honest feedback. We apologize for the inconvenience of the wait time. Thank you for choosing Bill Luke for your vehicle purchase. If you're need anything further, don't hesitate to call us.


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  • Product specialis
    April 23, 2017

    We had a great experience took a while to get into finance. But sales person good Noel and Brian Kelsve was really knowledgeable, patience and he...

    Bill Luke Chrysler Jeep Dodge & Ram

    Dear Customer. Thank you for taking the time to review your visit with us. I am very pleased to hear that our staff made your visit pleasant. Look...


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    We had a great experience took a while to get into finance. But sales person good Noel and Brian Kelsve was really knowledgeable, patience and helpful. Even offered if we had any questions after we left. So, many stars to Brian!

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Dear Customer. Thank you for taking the time to review your visit with us. I am very pleased to hear that our staff made your visit pleasant. Looking forward to seeing you again soon.


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  • Great experience!
    April 23, 2017

    John Dahle helped me get the car that I wanted in my price range! He was very friendly and fun to talk to as well as professional.

    Bill Luke Chrysler Jeep Dodge & Ram

    We're absolutely dedicated to making sure that all of our customers receive a vehicle buying experience that's as convenient, comfortable and hass...


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    John Dahle helped me get the car that I wanted in my price range! He was very friendly and fun to talk to as well as professional.

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We're absolutely dedicated to making sure that all of our customers receive a vehicle buying experience that's as convenient, comfortable and hassle-free as possible, and we're so delighted to hear that you managed to experience this value first hand with us. We truly hope you continue to choose us for all of your automotive needs.


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  • Quality!
    April 22, 2017

    Thank you bill Luke for having the best prices and awesome customer serivce! And thank you to Brian who delivered my vehicle and made sure I under...

    Bill Luke Chrysler Jeep Dodge & Ram

    We're so glad everything went smoothly, with your new purchase! We look forward to working with you again!


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    Thank you bill Luke for having the best prices and awesome customer serivce! And thank you to Brian who delivered my vehicle and made sure I understood it!

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We're so glad everything went smoothly, with your new purchase! We look forward to working with you again!


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  • Great service and a friendly staff!
    April 22, 2017

    Great experience and they helped me get the payment and finance rate that I was looking for. I would recommend this dealer to friends and family. ...

    Bill Luke Chrysler Jeep Dodge & Ram

    Not only do we strive to provide the utmost in customer service and quality to all of our customers, but we're always willing to work within each ...


    Show Full Review

    Great experience and they helped me get the payment and finance rate that I was looking for. I would recommend this dealer to friends and family. I will definitely come back when I'm looking for a vehicle again.

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Not only do we strive to provide the utmost in customer service and quality to all of our customers, but we're always willing to work within each customer's needs, situation and budget so that they leave our dealership with the vehicle that's right for them. We're delighted that you feel you experienced these values first hand, and we look forward to seeing you again very soon!


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  • Delivery coordinator
    April 22, 2017

    Mykel showed me everything on my ram 1500 and he was nice!. I didnt know a thing until he showed me every little thing my truck came with!

    Bill Luke Chrysler Jeep Dodge & Ram

    We just wanted to send out a big THANK YOU!!! From all of us here at Bill Luke.


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    Mykel showed me everything on my ram 1500 and he was nice!. I didnt know a thing until he showed me every little thing my truck came with!

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We just wanted to send out a big THANK YOU!!! From all of us here at Bill Luke.


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  • very by the book, no bending

    Had a great salesman, which was different from the person I was originally talking to over the phone and online. Did the whole application, kbb ap...


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    Had a great salesman, which was different from the person I was originally talking to over the phone and online. Did the whole application, kbb appraisal and everything before hand and would not give me any kind of ball park. Drove over an hour one way. After two and a half hours still didn't get the car. They were selling the car over their advertised price, gave some excuse for this, and gave a below blue book offer because of one small dent on the door(1400) under for this. High sales tax which is out of their control. But in the end I went up 110 per month more than what I originally wanted. Up to the price they wanted, I had walked away, thought about it, called back and said okay I will agree to the payment. But then they wanted a thousand down now, and then the monthly price had a small window that just so happened to go up rather than down. Now they say the pride themselves on no hassle, everything is out there and what not. But the truth is they are the same as everyone else. Again my salesman was really nice and knowledgeable, but the finance guy or whoever he was or did there, was just my way or the highway. Charging more than advertised price and below blue book offer on the trade, that is pretty bad.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome follow up customer service!
    April 20, 2017

    I purchased a 2017 grand Cherokee overland. The vehicle has endless options! I was very impressed with your business plan and how you execute the ...

    Bill Luke Chrysler Jeep Dodge & Ram

    Dear Happy Customer. Thank you for giving us a perfect rating and for recommending our dealership to others. I'm sure our entire Bill Luke staff ...


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    I purchased a 2017 grand Cherokee overland. The vehicle has endless options! I was very impressed with your business plan and how you execute the lowest prices in town! Once I was out of finance Brian k. Followed me to my vehicle and went through a few features since I was in a hurry, he was patient and showed me basic options. I called him the next day and set a appointment up to come back when I had time and he really knows his stuff and I am very pleased with my purchase and bill Luke thanks again!

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Dear Happy Customer. Thank you for giving us a perfect rating and for recommending our dealership to others. I'm sure our entire Bill Luke staff enjoyed providing great service to your needs as much as you enjoyed your visit. Take care!


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  • Buying our new truck
    April 11, 2017

    We came to Bill Luke's to look at and possibly buy a truck. We asked for Anthony Sanders because we met him once before when we were just looking ...

    Bill Luke Chrysler Jeep Dodge & Ram

    We're glad you enjoyed purchasing your car with Tony! Thank you for your kind review. We look forward to serving you again!


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    We came to Bill Luke's to look at and possibly buy a truck. We asked for Anthony Sanders because we met him once before when we were just looking at vehicles. He asked us what we were looking for we told them I want to look at the trucks. I had some vehicles in mind that I had seen that on the website. Tony shoulders the truck that I wanted to see I like the vehicle Tony shoulders everything on them is very pleasant and pleasant to deal with. Once we decided on the truck that we wanted. Once we decided on the truck that we wanted we went to the office but this part from prior experience this different and it was not bad we were there for a couple hours. We got a vehicle and so far have been very happy with this I want Tony I5 as it was knew all of this stuff and was very pleasant with us thank you Tony thank you Bill Luke

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We're glad you enjoyed purchasing your car with Tony! Thank you for your kind review. We look forward to serving you again!


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