Bill Luke Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.4
608 lifetime reviews. Includes reviews of Bill Luke Chrysler Jeep Dodge RAM from DealerRater.com
  • Friendly service

    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealers...

    Dealer Response

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealership I greeted warmly and was out of there with my new vehicle within an hour! The priced I agreed to buy the vehicle at was the price I got. My vehicle was clean and had a full tank of gas :)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    7 people out of 10 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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  • First time New car buyer
    December 7, 2017

    Car buying is extremely stressful! I had been to this dealership about 5 times and it was soooo hard to get help! I couldn???t get anyone to assis...


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    Car buying is extremely stressful! I had been to this dealership about 5 times and it was soooo hard to get help! I couldn???t get anyone to assist with looking at vehicles or even answering questions. I always got the response ???let me get someone to help you???. No one would come and the people there always pushed it off on someone else. Extremely frustrating! They have beautiful jeeps so I decided to make my purchase there. As soon as I got out of my car I was greeted by Kris and she was very very helpful! It was like a fresh new start and I was happy. I went there already being financed through my bank and had a good amount for down payment. She talked me into financing through them to get an extra $1000 off. I was so hesitant since I was already financed but $1000 would be great to save. Little did I know, that $1000 is not guaranteed. Only if u can get financed through their preferred vendor. I was so mislead and they were just talking in circles while my credit was getting hit multiple times. Later I was informed by a manager how your credit score is really affected in the process but it was their job to explain this to me. It took almost 6 hours when it didn???t need to. They wouldn???t meet me in the middle with the extra $1000 or do anything to correct the misspoken words. It was terrible customer service and I was so disappointed because Kris was amazing to me up until that point. Bottom line...go in there knowing all ur stuff cuz some of them do not have the knowledge to explain things, even though it???s their job and even though they say they have been doing this for 20+ years. With that experience u should know your stuff. I do have to add that David Verrone was very knowledgeable and took some time to help me understand things better! I wish I remembered the name of the finance guy because he was terrible and was rude. He might have got frustrated since I was but I had a right to. It was his job to help and he was terrible. All in all, besides the financing stuff, I got the Jeep I wanted and got a good rate. Didn???t leave happy but did feel relieved the car buying process was complete! And I love my Jeep!!!

    Does recommend this dealer

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  • Bought a car from Saif.

    My only complaint is how long the process took. Everyone was really helpful.

    Dealer Response

    Thank you for your Feedback! We are always looking at ways to improve the car buying process and that includes speeding it up! Enjoy your new Je...


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    My only complaint is how long the process took. Everyone was really helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your Feedback! We are always looking at ways to improve the car buying process and that includes speeding it up! Enjoy your new Jeep and let us know if we can help in the future!


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  • Bought car from Darnell

    I would like to thank Darnell for his outstanding customer service and personal assistance ....................................

    Dealer Response

    Thank YOU Travis for trusting Bill Luke and Darnell to help you find your new vehicle! Enjoy, and let us know if we can help with anything in the...


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    I would like to thank Darnell for his outstanding customer service and personal assistance ....................................

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank YOU Travis for trusting Bill Luke and Darnell to help you find your new vehicle! Enjoy, and let us know if we can help with anything in the future!


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  • Bill Marority is the Best!
    November 27, 2017

    We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I high...


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    We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy

    Does recommend this dealer

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  • Cameron Solomon

    Made the sale as easy and interesting as it could be. Outstanding customer service and the ability to form a bond with the customer. Would recomme...

    Dealer Response

    Thanks Cameron! We are happy to see you enjoyed your Car Buying Experience here at Bill Luke. We look forward to helping you again in the future...


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    Made the sale as easy and interesting as it could be. Outstanding customer service and the ability to form a bond with the customer. Would recommend to everybody.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Cameron! We are happy to see you enjoyed your Car Buying Experience here at Bill Luke. We look forward to helping you again in the future! Enjoy your new Vehicle!


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  • Great

    Doug was great . car shopping made easy.......................

    Dealer Response

    So happy Doug was able to make your car buying experience here at Bill Luke Easy! Thank you for the 5 Star Review. Enjoy your new car Jose!


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    Doug was great . car shopping made easy.......................

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    So happy Doug was able to make your car buying experience here at Bill Luke Easy! Thank you for the 5 Star Review. Enjoy your new car Jose!


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  • Teamwork at it's best
    November 20, 2017

    JC Campos, Tony in financing & Joel we're all great. JC followed up with me several times & personally worked hard to get me the deal that I neede...


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    JC Campos, Tony in financing & Joel we're all great. JC followed up with me several times & personally worked hard to get me the deal that I needed. Tony was crazy thorough & quick. Joel helped me learn my truck - special thanks to these 3 guys.

    Does recommend this dealer

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  • Bought Camaro from marlon

    ............................great service.............

    Dealer Response

    Enjoy your new Camaro Tony!


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    ............................great service.............

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Enjoy your new Camaro Tony!


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  • Purchased ram

    Buying at this dealership was a great experience and can't wait to buy my next vehicle from this dealership in the very near future

    Dealer Response

    Glad you had a Great Experience Gary, we look forward to helping you again in the near future! Enjoy your new vehicle!


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    Buying at this dealership was a great experience and can't wait to buy my next vehicle from this dealership in the very near future

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad you had a Great Experience Gary, we look forward to helping you again in the near future! Enjoy your new vehicle!


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