Bill Luke Chrysler Jeep Dodge RAM

New 866-443-4172 Dealer Website
Used 866-443-4171 Email Dealer
Service 866-443-4175

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Reviews

Average Ratings

4.3
470 lifetime reviews. Includes reviews of Bill Luke Chrysler Jeep Dodge RAM from DealerRater.com
  • Friendly service

    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealers...

    Luke Stokebrand

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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    Great dealership. I highly recommend purchasing a vehicle from here. I did most of the negotiating over the phone. When I showed up at the dealership I greeted warmly and was out of there with my new vehicle within an hour! The priced I agreed to buy the vehicle at was the price I got. My vehicle was clean and had a full tank of gas :)

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    6 people out of 9 found this review helpful. Did you?
    Luke Stokebrand

    Thank you for taking the time to share this. We appreciate it. If there is anything else we can do for you please let us know.


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  • Buying - Can not trust them

    Interested in 2 vehicles. which I confirmed still available with Stephanie, then drove over 218 miles test drive and purchase. The car I was inte...


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    Interested in 2 vehicles. which I confirmed still available with Stephanie, then drove over 218 miles test drive and purchase. The car I was interested in was not ready, had not gone thru the inspection process. Found out by the sales manager there is some kind of process to assure the car will be there & ready, but I was not offered it when I spoke with Stephanie after informing her how far I had to drive. The web site states the car is certified, meaning ready to go. It was not, nor had it been cleaned. I could only test drive it in the parking lot. YEAH RIGHT. GREAT WAY TO BUY A CAR.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I got what I wanted

    My initial contact was through the internet and I received an immediate response. I was greeted at the door by friendly sales persons, and taken ...

    Amberlee Shaw

    Thank you so much for taking the time to post a positive review! We sure appreciate that you bought your vehicle from us, and we look forward to s...


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    My initial contact was through the internet and I received an immediate response. I was greeted at the door by friendly sales persons, and taken care of immediately. Although my husband was skeptical I knew that the deal on the table was a good one. Although we didn't initially purchase the vehicle on the first visit, our sales person followed up with us the next day. I contacted him again that following Monday, and we purchased our vehicle on Tuesday afternoon. The process was easy, quick, and efficient.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Amberlee Shaw

    Thank you so much for taking the time to post a positive review! We sure appreciate that you bought your vehicle from us, and we look forward to serving you in the future.


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  • Employees took money from my car
    October 26, 2016

    I took my car to bill luke to get fix and the person that was fixing my car took was taking money that I had on my car it was $20 in change its no...


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    I took my car to bill luke to get fix and the person that was fixing my car took was taking money that I had on my car it was $20 in change its not about the money it's that it happened at bill luke that's professional if that's professional I don't ever want to take my car back to them and Kevin the manger from body shop all he told me was OK il see in to it that's all he told me

    Does not recommend this dealer
    Came in for service or repair

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  • Greedy dealership!! Stay away.
    October 16, 2016

    Everything went south the second they appraised my car 4k under what Kelly Blue book had it at. When I asked why, I got some story about them bein...

    Bill Luke Chrysler Jeep Dodge & Ram

    We are so sorry to learn that your experience with our dealership was a negative one. We'd like to learn more about what happened. Please contact ...


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    Everything went south the second they appraised my car 4k under what Kelly Blue book had it at. When I asked why, I got some story about them being a wholesaler, which is code for they don't accept trade-ins unless there is a huge profit margin to be made. Then the financing began...they referenced things on my credit that didn't even exist; as I had just pulled the entire report before I got there. All in all...maybe the worst dealership I've ever been to. Not only did they misrepresent my credit report, but that were incredibly insulting with their low-ball offer on my car.

    Does not recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We are so sorry to learn that your experience with our dealership was a negative one. We'd like to learn more about what happened. Please contact us at 602-249-1234.


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  • Not interested in Selling Me a Car
    September 17, 2016

    Live 2 hours away from this Dealership, found the exact car I was looking for, was trying to come to an agreement on a lease before I drove down t...

    Bill Luke Chrysler Jeep Dodge & Ram

    Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issue...


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    Live 2 hours away from this Dealership, found the exact car I was looking for, was trying to come to an agreement on a lease before I drove down there. Response was slow and did not seem to value me as a customer. Despite several attempts on my end.... no follow through on their end.

    Does not recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Your feedback was essential to realize this flow in our system and we are taking all the necessary precautions to eliminate this and similar issues from happening again. We know you have many options when buying a vehicle and want it to be with us. Please contact us at 602-249-1234 and ask to speak with the Internet Sales Manager if we still can assist you.


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  • Sale person was awesome but service was horrible
    September 13, 2016

    Came in on a Saturday the salesperson that helped me that day didn't seem interested to help me he was more interested to leave home came back on ...

    Bill Luke Chrysler Jeep Dodge & Ram

    This issue was addressed with customer who later wrote review "Had a few misunderstandings at first Chris the sales manager called me to resolve t...


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    Came in on a Saturday the salesperson that helped me that day didn't seem interested to help me he was more interested to leave home came back on Monday original truck I was going to buy was 27540 payment was gonna be 420 when I got there they had sold the truck found one for 26000 and they were trying to give me a payment of 425 how does that work on a cheaper vehicle please don't waste your time coming to this place they will try to take advantage of you any way possible

    Does not recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    This issue was addressed with customer who later wrote review "Had a few misunderstandings at first Chris the sales manager called me to resolve the problems I had got everything taken well care of my sales guy Anthony sanders and Ronnie were awesome Chris I can't thank you enough to for helping me Out and taking care of me"-Carlos Moctezuma


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  • Great Dealership!
    September 1, 2016

    I bought a Honda Civic from Bill Luke and Aiden helped me out in showing me all the features of my vehicle! He even put the plate on

    Bill Luke Chrysler Jeep Dodge & Ram

    Dear Customer. Thank you for your positive comments. I am so glad to hear that you enjoyed your visit with us! I hope your next visit is just arou...


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    I bought a Honda Civic from Bill Luke and Aiden helped me out in showing me all the features of my vehicle! He even put the plate on

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    Dear Customer. Thank you for your positive comments. I am so glad to hear that you enjoyed your visit with us! I hope your next visit is just around the corner. Call us if there is anything we can help you with.


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  • Great Dealership!
    August 15, 2016

    I bought a Malibu and the whole process was very simple and straight forward! After the purchase, Aiden came out and showed me the car!

    Bill Luke Chrysler Jeep Dodge & Ram

    We appreciate you taking the time to give us this feedback. We are completely dedicated to providing top quality customer service.


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    I bought a Malibu and the whole process was very simple and straight forward! After the purchase, Aiden came out and showed me the car!

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    We appreciate you taking the time to give us this feedback. We are completely dedicated to providing top quality customer service.


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  • Awesome!
    August 15, 2016

    I bought a Nissan Sentra from Bill Luke and Aiden put the plate on and showed me how to use everything on the vehicle! Thanks

    Bill Luke Chrysler Jeep Dodge & Ram

    I greatly appreciate you taking the time to share your experience you had at Bill Luke. I'm thrilled to read that you are very impressed with the ...


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    I bought a Nissan Sentra from Bill Luke and Aiden put the plate on and showed me how to use everything on the vehicle! Thanks

    Does recommend this dealer
    Bill Luke Chrysler Jeep Dodge & Ram

    I greatly appreciate you taking the time to share your experience you had at Bill Luke. I'm thrilled to read that you are very impressed with the quality of customer care you received.


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