Reviews

Average Ratings

4.8
226 lifetime reviews.
  • DOMINIC WAS GREAT. BOUGHT A NEW CAR.

    THE SALESMAN DOMINIC WAS GREAT. DID NOT HAVE TO DEAL WITH THE SALES MANAGER. I RECOMMEND YOU SEE THE SALESMAN DOMINIC AT MENTOR KIA IF YOU ARE LOO...


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    THE SALESMAN DOMINIC WAS GREAT. DID NOT HAVE TO DEAL WITH THE SALES MANAGER. I RECOMMEND YOU SEE THE SALESMAN DOMINIC AT MENTOR KIA IF YOU ARE LOOKING FOR A NEW OR USED VEHICLE.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Exceeded Expectations

    I highly recommend Mentor Kia. Had a great experience purchasing a 2018 Kia Optima. Shane Goulette and Sean Carlson are great to work with an...


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    I highly recommend Mentor Kia. Had a great experience purchasing a 2018 Kia Optima. Shane Goulette and Sean Carlson are great to work with and provided outstanding customer service and a great lease deal on the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchase and lease

    This is my 2nd Kia purchase in 6 months, one new one leased. Salesman Bruce Friedman was excellent both times, took the time to get us what we n...


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    This is my 2nd Kia purchase in 6 months, one new one leased. Salesman Bruce Friedman was excellent both times, took the time to get us what we needed. Honest, excellent service. I will be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • CC"s New Kia

    Thank you, Stephanie at Mentor Kia, for all your help with the purchase of my Sorento. You made the process smooth and answered all my questions. ...


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    Thank you, Stephanie at Mentor Kia, for all your help with the purchase of my Sorento. You made the process smooth and answered all my questions. As someone who has not purchased a car in many years, the tutorials on the new features was very helpful and I appreciated your assistance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Glo from Madison, Ohio

    Dee Shirkey was very helpful in the choosing of a vehicle , understanding my needs and following through with everything she promised. I would re...


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    Dee Shirkey was very helpful in the choosing of a vehicle , understanding my needs and following through with everything she promised. I would recommend Dee to everyone. Thank you Dee.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Don't buy a non-Kia vehicle here!

    I bought a used F-150 at Mentor Kia. The negotiating process didn't go as I wanted, but I can't hold that against them, although they gave me the...


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    I bought a used F-150 at Mentor Kia. The negotiating process didn't go as I wanted, but I can't hold that against them, although they gave me the usual lie about how they aren't making any money off the truck. They didn't even give me half a tank of gas. The next day, I was cleaning my windshield and ran out of windshield washer fluid. My oil life was down to 30%. All they did was take the vehicle in and clean it up. They didn't even change the oil! My temporary tag blew off (or was stolen) the first day. I didn't know what to do, so I called my sales rep (Stephanie Brown). The first thing out of her mouth was, "I'm off the clock." Once she had made the sale, I guess I was a nuisance to her. Too add insult to injury, they tried to overcharge me $500! They ran my credit card for the deposit and did not deduct it from my total. It wasn't until I checked my bank balance that I realized what had happened. Of course, they gave me hassle when I brought it to their attention. After this experience, I hope they don't expect me to set foot in their dealership again. as or recommending my friends, family members, etc? Only the ones I don't like. I wouldn't do that to a friend.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Recommend wasted No time getting to the sale

    I had Jason Salvatore as my sales rep...THIS DUDE IS AWESOME!! Treated extremely well. Got to point of sale I was done super fast. This is my 2nd ...


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    I had Jason Salvatore as my sales rep...THIS DUDE IS AWESOME!! Treated extremely well. Got to point of sale I was done super fast. This is my 2nd experience buying from Jason. I recommend to contact him for anything you need buy trade or lease. He's to the point. Great experience all around. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2017 Kia Sportage Purchase

    I purchased a 2017 Kia Sportage LX AWD. The whole process at Mentor Kia was beyond fabulous. My salesman Scott G. went above and beyond. I recomme...


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    I purchased a 2017 Kia Sportage LX AWD. The whole process at Mentor Kia was beyond fabulous. My salesman Scott G. went above and beyond. I recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied shopper

    After 2 leases, I decided to purchase. Bruce went out of his way,(as he usually does} to put me in a brand new car with a very good deal. Kia Moto...


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    After 2 leases, I decided to purchase. Bruce went out of his way,(as he usually does} to put me in a brand new car with a very good deal. Kia Motors and Bruce are a wonderful team! Would not go anywhere else, or go to another salesman!!!! Kia Motors treated me with much respect and went out of their way to the purchase. Thank you again for the special treatment, I felt special!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Another Awesome experience

    Went for regular maintenance on my 2014 kia rio and fell in love with the new kia Niro Our salesman Jason is extremely professional and was able...


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    Went for regular maintenance on my 2014 kia rio and fell in love with the new kia Niro Our salesman Jason is extremely professional and was able to help us smoothly transition to our new car and we will remain loyal to him as he always has our best interest at heart. He sold us our first kia and now our new Niro. Customer service and friendly people at mentor kia are first rate. Keep being real mentor kia , it's refreshing and appreciated

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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